Okura Hotels & Resorts Otaru hotels

"Great stay, clean hotel/room, great friendly staff. Close walking distance to many shops and restaurants. Over all great place. "

"It’s a nice stay. Friendly staff, different flavour teabags and the big balcony area is very nice to have during winter with snow."

"The room was well kept. The staff were kind and helpful. The underground walkway connects right into the hotel. Conveniently located within 5 min walk to the train station underground "

"Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned."

"Great location"

"This is definitely our favourite hotel in Sapporo. Excellent staff, excellent breakfast, excellent location. You just can’t get better. Rooms are extremely comfortable, with good bedding, and all required amenities. When the room heating gets too hot in winter, you can get staff to open the window slightly. This is extremely helpful. We’ve now stayed here twice, and will return again."

"Clean room, staff, location all were excellent."

"This hotel is steps from underground walkways to the Sapporo Station "

"housekeeping was great, and amenities high quality. "