3 outdoor pools, open 7 AM to 10:00 PM, pool cabanas (surcharge)
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Reviews of Hyatt Regency Grand Cypress

4 out of 5
Hyatt Regency Grand Cypress
One Grand Cypress Blvd, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1536 out of 2114 reviews" "
Rating 8 - Good. 341 out of 2114 reviews" "
Rating 6 - Okay. 125 out of 2114 reviews" "
Rating 4 - Poor. 53 out of 2114 reviews" "
Rating 2 - Terrible. 59 out of 2114 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool area!
Stayed 4 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

James, DeLand

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Sunday Brunch
Stayed 2 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Place is Specular from the inside out
Stayed 3 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

lukasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 4 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

PARIMALA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always so nice and the staff is so friendly. They don’t make you feel like another stupid vacationer.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

MaryAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and all the activities you can do at this hotel is amazing.
Stayed 1 night in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

6/10 Okay

Jamie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Shower leaked. The room was not cleaned as we had things in draw. Saw some ants in room.. 2 nights stay.. beds are very firm hard. Pool is beautiful. Security checking wristbands.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and will review with our team for areas of opportunity. We hope to host you again in the future.

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable - highly recommended
Stayed 5 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hyatt Regency Grand Cypress. It exceeded our expectations and will definitely be booking again! Thank you for a wonderful stay!
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic amenities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Karddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families, very nice areas for the kids to enjoy. The staff is helpful and nice. Will come back
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was excellent, great job keeping everything spotless the entire 7 days that I stayed there.
Stayed 7 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Armando Jimenez

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Suncica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations, great staff, expensive.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 26 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

6/10 Okay

Lorelei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our honeymoon here and was gifted a bottle of champagne upon check-in. The staff were welcoming and friendly throughout out stay. The only issue was our room refrigerator was broken and would not cool. We will definitely be back, but next time with the kids as it is a family friendly resort and plenty for kids to do.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience and look forward to hosting you again in the future.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

6/10 Okay

chenoa

Liked: Amenities, property conditions & facilities
The property grounds and pool is beautiful, but the hotel rooms were a little dirty and the food was just okay.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 24 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Viktoria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent stay. Will definitely be back.
Stayed 6 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

martin, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Mar 2024
Response from Hotel Management on 23 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing resort experience I have had in my entire life thus far. The pool, spas, and lagoon are immaculate. I spent a weekend celebrating my anniversary here and we never found a need to leave the property and in turn were very saddened to leave. Im not very wealthy so im critical in what I find valuable. This experience was worth every single penny. For those on the fence because of pricing - just do yourself a favor and try it out, dont deprive yourself of what could be some of the most amazing experiences of your life. We definitely will be back and I just have to say all Hyatt properties have been nothing less than amazing.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience and look forward to hosting you again in the future.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to everyone. Perfect place to stay. This resort has everything you need and more. All staff were friendly and helpful from valet, lobby front desk, pool and activity attendants and house keeping. The pool drinks are delicious! Even my kids really enjoyed their virgin piña colada. Can’t wait to come back and stay again.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience and look forward to hosting you again in the future.

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

chela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this beautiful resort property. Felt like I was in a huge vegas style resort.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 22 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

Tijana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 23 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was overpriced and low quality, but everything else was wonderful
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
More daining option
Stayed 2 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Valet staff was thin, considerable wait to drop off or pick up vehicle. Rooms cleans, but dated, especially metals in sink, shower, shelving. Not bad overall. Bed and bedding very comfortable
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

6/10 Okay

Congyi

Business traveller
Disliked: Property conditions & facilities
Very big hotel, however, staff can’t take care of yours needs in a timely manner. Really bad attitude at the restaurants within the hotel. We had cockroach in my room.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and will review with our team for areas of opportunity. We hope to host you again in the future.

8/10 Good

Lora M.

Liked: Property conditions & facilities
great check in services and wonderful pool and activity area. Food quality is mediocre.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 18 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with so much for the kids to do during down time between the Disney parks.
Stayed 8 nights in Apr 2024
Response from Hotel Management on 17 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

James Steven, St Cloud

Travelled with family
We had a wonderful stay. The staff were extremely friendly and the morning breakfast buffet was a grwat way to start the day. Excellent food and the staff were amazingly friendly and always greeted with a smile. Decilla, our waitress for 3 of our mornings was such a joy to start off our days. Happy, friendly l, and very accommodating. The pool area was also great and in whole the properly was beautiful with lots of walking trails.
Stayed 5 nights in Apr 2024
Response from Hotel Management on 17 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate you sharing your experience and we will share your feedback with our staff. We hope to host you again in the future.

10/10 Excellent

Manuel L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere!
Stayed 2 nights in Apr 2024
Response from Hotel Management on 17 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

4/10 Poor

Enny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 17 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again soon.

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and check out. The staff was kind and efficient. The room was clean and comfortable. Definitely recommend the property.
Stayed 1 night in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again soon.

8/10 Good

Nokware

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again soon.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities, close to disney
Stayed 4 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again soon.

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shower leaked on floor but everything else was great.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again soon.

8/10 Good

Mesam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again soon.

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel!
Stayed 6 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again soon.

6/10 Okay

Alan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Not the best food for a high end hotel compared to other high end hotels I’ve stayed at in the same area.
Stayed 5 nights in Apr 2024
Response from Hotel Management on 12 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Yazan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 11 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable. The pools were amazing.
Stayed 6 nights in Apr 2024
Response from Hotel Management on 10 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress! We appreciate your feedback and hope to host you again in the future.

8/10 Good

Kenneth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was very good., I was very disappointed with the 2 jacuzzies you have on property. The motors that blow the air into the pools did not work at all. The water was hot but that is it. Overall I would stay there again, my grandchildren had a blast
Stayed 5 nights in Mar 2024
Response from Hotel Management on 8 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress. We appreciate you sharing your experience and we will review with our team for areas of opportunity. We hope to host you again in the future.

4/10 Poor

Andrea

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at the property was going well until my last night. I was asleep when I was woken up at around 1:30AM as I felt a poke. After searching for what had punctured me, we found a sewing needle in the bed underneath the sheets that had poked through. The staff was not necessarily attentive and I’m currently still waiting for answers as to how this could have occurred.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 8 Apr 2024
Thank you for staying with us at the Hyatt Regency Grand Cypress. We appreciate you sharing your experience and we will review with our team for areas of opportunity. A member of our management should be in contact with you. We hope to host you again in the future.