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Reviews of Club Wyndham Cypress Palms

3.5 out of 5
Club Wyndham Cypress Palms
Kissimmee, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 877 out of 1454 reviews" "
Rating 8 - Good. 377 out of 1454 reviews" "
Rating 6 - Okay. 110 out of 1454 reviews" "
Rating 4 - Poor. 61 out of 1454 reviews" "
Rating 2 - Terrible. 29 out of 1454 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Taimi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and accommodating. Sophia was especially helpful when coordinating multiple reservations.
Stayed 2 nights in May 2024

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities
We enjoyed our condo which was well equipped, clean, and comfortable. Located near shopping and grocery and about 15 min from Disney and other activities. I recommend upgrade the room which offered a balcony and windows that faced the pool/gardens. Basic rooms face the stairwells and can be noisy as suitcases are wheeled by on the tiled surfaces at all hours of the night.
Stayed 7 nights in Apr 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was in excelent condition. Room was beautiful and nice. Front desk was very helpful. Self parking without problems. *****
Stayed 2 nights in May 2024

8/10 Good

Grant

Travelled with partner
Liked: Amenities
First room they put me in smelled like marijuana, transferred us to another room that was good. Also when I check into a hotel I don’t want to hear sales pitch.
Stayed 3 nights in May 2024

8/10 Good

Christy

Business traveller
Liked: Property conditions & facilities
Pros:The room was pretty great and is located close enough to everything. The unit is pretty spacious and had a nice set up. The check in process is NOT quick and pretty weird. We needed to extend our stay and could not at the front desk and where told we have to call a 1800 number. Amenities such as the pool are very basic.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Anthony

Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El mejor lugar en que hemos estado.Nos gusto muchisimo.Los empleados muy atentos y amables y siempre hubo uno que hablaba espanol.La privacidad es algo que preferimos y alli la tuvimos.Todo muy tranquilo,nada de bullicio.El ambiente muy bueno para personas mayores y familias con ninos.Todo bien limpio.Los cuartos y banos super comodos.Me gusto tener un televisor en cada cuarto y la sala pues podiamos descansar mientras los demas veian television hasta que quisieran,la lavadora y secadora nos evito tener que buscar un laundromat.Nos sentimos como en casa. pues teniamos todos lo necesario por si no queriamos salir poder cocinar en el apartamentoAccesible,facil para llegar.Todo esta cerca:la diversion,tiendas de ropa,supermercados,restaurantes de toda clase de comidas,food trucks literalmente a unos pasos del resort.Siempre sera nuestra primera opcion para quedarnos cuando vayamos a Orlando.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Everything about was perfect for me. Will definitely return.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room
Stayed 2 nights in Apr 2024

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Soledad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The swimming pool is very small regarding the hotel size.
Stayed 4 nights in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was private, clean , grounds were great and surrounding easy access to and from main highways ,dining and shopping
Stayed 10 nights in Apr 2024

10/10 Excellent

Willinton

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
property and rooms are beautiful, front desk receptionist Maria was extremely helpful with our accommodations and very friendly. Would definitely recommend others to stay here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Viktoriya, Brooklyn

Travelled with family, Business traveller
Convenient, free parking. Large room
Stayed 4 nights in Apr 2024

8/10 Good

Courtney

The peace and quiet and overall it was a nice resort
Stayed 2 nights in Apr 2024

10/10 Excellent

Camille

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Property clean and quiet

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The 2 bedroom apartment we stayed in was spacious, well equipped and spotlessly clean. The location is excellent, very convenient for restaurants and grocery shopping. The trash disposal areas were kept extremely clean and were emptied regularly during the day. There was some road noise, but that was to be expected given the location, and definitely wouldn't stop us staying there again. Time share was mentioned on check in but certainly wasn't pushy. The only negative point was that there was only one pool open for the duration of our 10 night stay, and the one that was open was always busy with a very limited amount of seating. Overall an excellent stay.
Stayed 10 nights in Feb 2024

10/10 Excellent

brian

Stayed 7 nights in Feb 2024

4/10 Poor

John, Maineville

Liked: Cleanliness, amenities, property conditions & facilities
Had to listen to sales pitch for timeshare meeting before I got my room key ( which didn’t work TWICE)
Stayed 5 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable surroundings, very clean, very curtious staff
Stayed 7 nights in Feb 2024

2/10 Terrible

Margie

Disliked: Cleanliness, property conditions & facilities
My room had ants .it was reported and nothing was done .Also no hot water as this room shared the hot water tank with the adjusting room .There was also a problem with the stove burner it woukd throw sparks frim it .I prepaid for 4 nights .I coukd not ckeam myself because i had no hotwater and the ants where everywhere in the bathroom and in my tub
Stayed 4 nights in Jan 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Spent 10 days here and loved everything. The suite was huge and the grounds beautiful. Enjoyed,many of the amenities.
Stayed 10 nights in Jan 2024

10/10 Excellent

Miguel

Liked: Cleanliness, room comfort
Time share... yes or yes
The sales strategy established by the hotel to sell timeshare must be completely voluntary and not imposed. After getting to the hotel around 2000 hours and received "your room is not ready" i found it a little unbeliebable. What i notice the few minutes that i had to wait; all the timeshares employees had other customers and i had to wait for one of them to handle to me the room key. What a coincidence. After received the room key i was already involuntarily set up for a next day morning appointment with my wife to go and see a presentation but i had to have available credit cards with me. I told the lady that i will investigate and will let them know but she already had used my cc to set up the appointment. The deposit was refundable but that was not correct. I told her no way for that to happend so she ended changing the appointment for the day after same time in the morming. Be carefull this is not the way to do bussiness. Stay away from the timeshare people.... Next morning proceeded to the same area spoke with someone else and evything was cancel. That day and the day after received so many phone calls from the hotel but of course did not answered...If it had been something important they will have left a massage.
Stayed 3 nights in Jan 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just a nice place to relax for us.
Stayed 14 nights in Jan 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, room comfort
Great stay!
Great stay! Great facility! Great staff! Can’t wait to stay again. Thanks
Stayed 5 nights in Jan 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, room comfort
A very nice and convenient place to stay
I truly enjoyed the stay there . It was a very spacious room, I had a two bedroom suite. The staff when you first check in were extremely friendly .The lady who helped me was extremely helpful and had a great personality. The only thing I can say is when the lady told us that the desk if you text the number that they would respond because it comes directly to their computer that was not the case I text the number twice asking for something and we never received it. So I will say texting the number is not the best way to get a hold of somebody in the front office. I also loved how close it was to everything like restaurants and grocery stores. Other than that overall it was a very nice place to stay and I wouldn't mind staying there again.
Stayed 2 nights in Jan 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was plenty of options nearby, shops, food and entertainment to do in this area. Very convenient
Stayed 7 nights in Jan 2024

10/10 Excellent

Paul Joseph

Travelled with family and small children
Liked: Cleanliness, amenities
This was a great choice for the price. We enjoyed our stay. The staff was excellent. The room was well stocked with kitchen supplies. It was a small bit dated, but for the price it was an excellent choice. The hotel resort is not gated that didn’t bother me, but thought I should mention it. The pool was heated to a very nice temperature for January. There was activities every day for the kids and music in the evening at the pool on the weekends. Only improvement I can think to mention would be to add more lighting around the pool areas. Wi-Fi worked great in the room and around the resort, but found that we had to accept the conditions multiple times a day. Overall I am very happy with our choice to stay at this hotel resort.
Stayed 14 nights in Jan 2024

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service at the lobby!!
Stayed 11 nights in Dec 2023

8/10 Good

Lanny

Stayed 3 nights in Jan 2024

8/10 Good

CRISTY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Greg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Consistency of high ratings
An excellent value. Of course you will be given a pitch to by a time share. All that aside, I have stayed at this location each year for a nearby event. Always satisfied
Stayed 5 nights in Jan 2024

10/10 Excellent

Kyle

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely lush tropical grounds! Full kitchen and washer/dryer. Would stay here again!
Stayed 7 nights in Dec 2023

8/10 Good

samantha

Stayed 6 nights in Jan 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 2 nights in Jan 2024

6/10 Okay

Krista

Travelled with partner
Liked: Cleanliness
Stayed 7 nights in Dec 2023

10/10 Excellent

Beatrice, Bronx

Liked: Cleanliness, property conditions & facilities
Comfortable
Stayed 2 nights in Oct 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful! Will stay again!
Stayed 6 nights in Dec 2023

10/10 Excellent

Eve

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

wonki

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
rest room in main lobby is not good -bad smell, not clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Madison

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Randi

Stayed 2 nights in Dec 2023

4/10 Poor

Jatna

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I was not given the room which I had originally booked. I booked 2 bedrooms one with one king bed and the other room consisted of two queens bed instead I was given two separate rooms with one king bed each and a sofa bed, they try to get you to attend a meeting to buy timeshares. Save your money and go elsewhere. The lights were off for over two hours.
Stayed 3 nights in Dec 2023

10/10 Excellent

Connie, Kankakee

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023