Northwest Rochester Hotels with Bars / Lounges

"One of the elevators was out of order and we didn't have comforters on our beds and were told they didn't have any available because a laundry accident had stained comforters. We eventually got one comforter from the front desk."

"Parking was easy and secure. Room was clean and sufficient. My go to place when visiting Rochester."

"I checked into the hotel at about 11pm. I booked a room with a king size bed. The room I booked hadn’t been cleaned so they offered a different room with 2 queens. When I got to that room, there were pillows with no pillow cases on them all on a pile on the bed and there were no clean bath towels. I had to call down for the pillow cases and towels. The next night, friends I was traveling with that booked another room at this hotel found a live mouse in their room. We all checked out immediately! At the time we were checking out, there were others chatting out for the same reason, a mouse in their room. "

"An excellent stay and a very good value"

"Hair in sink , holes in wall run dwn beds were awsome ....need to put some money back in property ushually a good franchise hotel but this one was not clean ....."

"We spent 3 nights the first morning housekeeping came early morning that was the last time we saw them. TV remote didn't work, Nothing was refilled the entire time. I had to ask for clean towels.We arrived around 1130 PM and asked if they had a soda machine or somewhere we could purchase soda. I was told in the cooler. I walked to the cooler removed two 12 ounce cans of coke and asked how much they were. The gentleman said $4.00 I handed him a $5 dollar bill he laughed and said no they are $4.00 each. I paid for the soda and went to our room. The pass key did not work we had to go back to the desk every day and have the door pass keys reset. I was not told there would be a $100.00 charge on my charge card because I booked with Hotels com. The staff said if I didn't use incidentals it would be returned in around 48 hours because my card didn't match the card used to book and pay for the room. The breakfast was very nice and the area kept nice and clean. I will definitely rethink my decision the next time I book a hotel."

"Nice facelift for the building. Very clean and fresh looking. Staff seemed friendly. Breakfast selections were good for "Cold Continental". Overall, a good value stay."

"Great stay"

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "