Hotel Keluarga di Northwest Rochester

"Na"

"The kitchen area was amazing. The couch was very comfortable and perfect for relaxing. The air conditioning did not work. There were no bathroom towels. Some beach towels. We had three total for 5 people. The advertised private beach access was not able to be found. We gave up and drove to the beach 2 miles away. This could be an amazing place if those things were fixed. We did ask for more towels. But they never came. The basement smelled like gas and I told the owner and he said he would...

"Worst experience and they have not refunded the amount as they cancelled it because the room i booked was not available. They said they will refund it but they dint do it yet"

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"I checked in with an employee who mentioned that he was new. It took over 20 min. He was having issues with checking me in. Then he was having issues with my credit card. No problem... I was patient. We put our stuff in the room and went out for the evening. When we came back, the room keys did not work. Went back to the front desk where a nice woman was working. She checked and said the system didn't show that I had ever been checked in and they had assigned that room to another guest! We got...

"The breakfast was very good. They always had eggs, potatoes and sausage plus some days they had pancakes."