4/10 Lemah
Sally
Mengembara bersama pasangan
4 Jul 2025
Tidak sukakan: Kebersihan
On a positive note, the bed was super comfortable and had lots of soft pillows which we like. Breakfast was good and the indoor pool looked small but nice (we didn’t use it).
The negatives: The first room with a king bed smelled horrible like stinky socks! We asked for another room but were told they only had a room with 2 queens so we had no choice. The second room smelled better on the plus side. We stayed there for 3 nights coming for a funeral. We checked in late the first night so I put the do not disturb sign on the door the next morning. When we left the room early the 2nd morning I removed the sign. That night when we returned, the room had not been cleaned. I called the desk to find out why and was told cleaning is only done every other day. We were not notified of this when we checked in. I asked if someone could come empty my trash and provide clean towels and was told no as the housekeeping staff was gone and they would come the next day and I said we were leaving in the morning. So, we had no clean towels, overflowing trash and we were literally down to our last square of toilet paper.
We had to get up at 3:30am for our flight home and at 10:00pm the fire alarm for the hotel went off. It was ear piercing in our room. We went into the hallway meeting up with several other guests in pajamas. After we went downstairs, the front desk told us someone burned something in their room but all was okay now. Just an overall bad experience.
Sally
Menginap 3 malam pada Jul 2025