6/10 Boleh diterima
SHEENA, Alhambra
Mengembara bersama keluarga
3 Okt 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan
Just a warning to everyone booking the loft rooms: I had booked the Royal Loft after viewing the photos, only to arrive and find that the loft room was in the basement with no fresh air or windows to open and the room was dark as you cannot reach the curtains and the windows were covered with advertisement and seemed completely opposite from what was advertised. The air was also much more stuffy even with the ac on which gave me an instant headache. I had planned on to run out the door as soon as I arrived because I already made previous plans and I had to stay behind to speak with the front desk and to ask expedia for help changing rooms which all could have been avoided if they would have just said what the room actually was. After several back and forths, I ended up having to spend the 1st night that room because they said there wasn't any other rooms left. The shower in the room also had a verly loud motor sound that rumbled so I quickly showered just in case something were to happen. Over all it seemed like the rooms were done like an after thought and had they just stated the rooms as what it was, I wouldn't have booked it. When I checked in the am, they luckily had a room on the 1st floor and I quickly moved to that room which had light, a window that opened for fresh air and a shower that didn't rumble. There is a microwave and fridge which was nice and they had a nice guest area by check out for coffee, tea, water, and waiting area.
SHEENA
Menginap 5 malam pada Sep 2025