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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Travelers find themselves perfectly positioned for NYC adventures near Times Square and Madison Square Garden, with attentive staff making every stay seamless

Choose dates to view prices

Located in Manhattan's center, Candlewood Suites New York City-Times Square offers practical amenities. Guests maintain routines at the gym, handle business at the center, and enjoy conveniences like dry cleaning. The lobby provides free newspapers and WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is RM604
RM799 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)

Service animals are welcome, and are exempt from fees

Up to 36 kg per pet

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.95 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites New York City-Times Square by IHG pet-friendly?

Yes, Candlewood Suites New York City-Times Square by IHG allows pets with a maximum weight of up to 36 kg per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on 25 May 2026 start from RM604, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites New York City-Times Square by IHG?

Valet parking is available for USD 85.0 per day.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square by IHG?

Checkout is at noon.

Where is Candlewood Suites New York City-Times Square by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 15 minutes. 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1035 out of 1928 reviews
Rating 8 - Good. 538 out of 1928 reviews
Rating 6 - Okay. 209 out of 1928 reviews
Rating 4 - Poor. 73 out of 1928 reviews
Rating 2 - Terrible. 73 out of 1928 reviews

Reviews

Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff, wonderful location, complete kitchen.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, and larger than most in NYC. The kitchen was handy and was fully equipped with all that you would need. Great location too!
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Tinisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff friendly & helpful.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Wang Phio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to everywhere, food, live shows, shopping, close to Times Square, Subway. Very happy with our stay here.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kristen

Liked: Staff & service, amenities
Excellent location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Manhattan staff very friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in Times Square. Great hotel with great rooms.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul at the front desk was great. Very friendly and efficient. Great location.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location close to all New York must see places. Staff was friendly. Would stay here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great customer service.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and staff were always available, courteous and helpful. Would stay here again and recommend to others
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a small room with everything you need inside it. The AC and the bed are the best. The shower curtain was not good because it let the water out. Except that we had a good time.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, much bigger than others in the city that we have stayed at. Very helpful people at the front desk! Will definitely stay here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the staff very helpful. The room was clean and very spacious, a rare finding in NY. Coffee, tea and water in the lobby all day. We enjoyed a lot our stay, super recommended
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Coffee, good location, clean room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their kitchen was fully equipped for cooking. I liked having a refrigerator. The staff is very friendly.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay when in NYC. Conveniently located. Lots of food options around. Walkable to theaters. Only thing missing is an ATM.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Alana Minnee Marrero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Excellent location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
great location and staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen is good equipped with plates, tureens, a pan and a couple of pots. Spoons, forks, knife and bottle opener are here as well.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Doungdarra

Liked: Cleanliness, property conditions & facilities
Clean room and super close to timesquare
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, amenities
Clean room, friendly staff, lots of nice little extras.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms had everything we needed and the staff was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

arpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had a really great stay here. the room was clean, comfortable, and had a full kitchen, which was incredibly convenient and made the stay feel a lot more like home. it was nice being close to a lot of stores and cafes. the staff were also very kind and welcoming, which made the experience even better. overall it was a very pleasant stay and i’d definitely recommend it.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was equipped with both hand wash and dishwasher. Rooms were clean and well maintained.
Stayed 7 nights in Mar 2026