Hyatt Herald Square New York

Property class: 4

Choose dates to view prices

Located close to Empire State Building and Macy's, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM776
RM1,037 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a flat-screen TV, a desk with a chair, a coffee machine, and a mini-fridge.

Room, 2 Queen Beds

8.2 out of 10
Very good
(38 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room

Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Room

Room, 1 King Bed, Accessible (with Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a window with curtains, a purple sofa, a TV, and a cityscape painting on the wall.

Room, 1 King Bed, City View

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Room

Premium Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Empire)

A modern living room with a sofa, a dining table with chairs, a coffee table, and a large abstract painting on the wall.

Suite (Empire)

  • Sleeps 3
  • 1 King Bed

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About the area

Located in Manhattan, a neighbourhood in New York, Hyatt Herald Square New York is in the entertainment district and near a metro station. Times Square and Rockefeller Center are notable landmarks, and the area's natural beauty can be seen at Central Park. Macy's and Empire State Building are two other places to visit that come recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our New York travel guide
Map
30 W 31st St, New York, NY, 10001

What's nearby

  • A Gothic cathedral with pointed spires and intricate window designs, surrounded by modern skyscrapers.
    5th Avenue
    2 min walk - 0.2 km
  • The Empire State Building surrounded by other skyscrapers in New York City.
    Empire State Building
    3 min walk - 0.3 km
  • A busy street scene in front of Macy's with people walking and street vendors.
    Macy's
    5 min walk - 0.4 km
  • A cityscape with prominent skyscrapers, including the Empire State Building, and a large circular building with a dome.
    Madison Square Garden
    8 min walk - 0.7 km
  • Times Square with large billboards and skyscrapers.
    Times Square
    12 min walk - 1.1 km

Getting around

  • New York W 32nd St. Station
    3 min walk
  • 28 St. Station (Broadway)
    4 min walk
  • LaGuardia Airport (LGA)
    30 min drive

Restaurants

  • Ambassadors Clubhouse
    1 min walk
  • Nana’s Green Tea
    2 min walk
  • Jongro BBQ
    3 min walk
  • Woorijip
    4 min walk
  • Electric Shuffle NYC
    2 min walk

About this property

Hyatt Herald Square New York

  • Upscale hotel remodelled in 2026 and located near Empire State Building
  • Located close to Macy's and Chrysler Building, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
    • Express check-in, a 24-hour front desk and a TV in reception
    • Multilingual staff, a computer station and a lift
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 122 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • 40-inch HDTVs with satellite channels
    • Mini fridges, coffee/tea makers and heating

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Hyatt Herald Square New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay.

How much does it cost to stay at Hyatt Herald Square New York?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on 22 Nov 2026 start from RM776, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Herald Square New York?

Valet parking is available for USD 85 per day.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Herald Square New York?

Checkout is at noon. Late check-out is available for a fee.

Where is Hyatt Herald Square New York located?

Located in Manhattan, this hotel is within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Herald Square New York Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 181 out of 245 reviews
Rating 8 - Good. 41 out of 245 reviews
Rating 6 - Okay. 12 out of 245 reviews
Rating 4 - Poor. 6 out of 245 reviews
Rating 2 - Terrible. 5 out of 245 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room and nice staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very central, just a short walk from the subway, with plenty of lovely restaurants and cafes nearby. The room was clean, and the staff were welcoming, kind, and very accommodating. Overall, a wonderful stay! 10/10!!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Hyatt was an experience. Staff were friendly, rooms were clean, great location and the breakfast was amazing! We will definitely be staying here again when visiting New York.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean and comfortable. Close to Empire State Building and Times Square.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really close to Penn Station and Koreatown. The room was clean and well maintained. Good value for the money!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. So clean. Loved it!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great price for the time and area
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and excellent customer service. Location was ideal for getting all over the city and was only a 5 to 10 min walk to several great food options.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice for a comfortable stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean fresh towels staff was
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here in the past. Location is perfect for MSG events and anything midtown. Clean, well maintained and great ambience especially with the rooftop bar, will stay there again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room is clean and bed is firm. Very enjoyable stay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! First time staying here and I thoroughly enjoyed it . Friendly staff .
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. We were 4 in the room and felt it was spacious. Beautiful rooftop bar with a perfect view of the Empire State building. The location is excellent. Staff was great! My only complaint was having to wait 45 mins for my car from valet on my departure day
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The roof top bar is lovely. Room was good sized and bathroom was very updated. The gym was quite small but adequate. Staff were all very nice and professional.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience at this hotel. Staff was extremely friendly and informative. Perfect location clean rooms and amazing rooftop bar, stunning views of the Empire State Building. Recommended!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Relaxing. Very helpful staff. Great area to stay away from the Main Street.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, the room was nice and clean, bed was really comfortable, I slept like a baby. I’ll be staying at this hotel again when I’m back in NYC!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samantha at the front desk was amazing, so helpful! The bartenders at the rooftop bar were so much fun! Bottles of water in the fridge hit the spot. Bedding is comfortable, toiletries smell great. Great location, walkable to Madison Square Garden. View of Empire Stare Building from our window! Would stay here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, clean updated very nice. Little trouble with booking a room for four people and only receiving two towels. Left the room for over six hours, still came back to only two towels. We had after called requesting two more prior to going out. however, if that’s the worst that happened we could live with it. Excellent location close to Madison Square Gardens. Rooftop patio/bar was amazing. The view of the Empire State building was breathtaking. Happy hour was awesome! Would definitely recommend and stay here again!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
room clean. Staff friendly. Accommodated my request for early check-in and check-out.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well put together for space of room
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice and clean, My only complaint was the bed. it was hard and not the comfortable bed you expect for the price 200 a night! oh and the coffee tasted like wet sock!!! so yea it was ok oh and they doubled charged my card with a $250 holding fee! I hope that gets put back into my card as i bought booked the hotel with you guys.
Stayed 1 night in Jun 2026