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Overview of Four Points By Sheraton New York Downtown

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View from Room
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Four Points By Sheraton New York Downtown

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationWall Street3 min walk
    Popular LocationBattery Park11 min walk
    Popular LocationOne World Trade Center13 min walk
    AirportNew York, NY (JFK-John F. Kennedy Intl.)40 min drive

Choose dates to view prices

About this area

New York

Located in New York, Four Points By Sheraton New York Downtown is in the city centre. Sunset Park and American Dream are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Chelsea Market. Consider Winter Garden Theatre for a night out, and don't miss Chelsea Piers, a top local attraction. Guests appreciate the hotel's convenience for public transportation: Fulton St. Station (William St.) is 4 minutes on foot and Wall St. Station is 5 minutes.
Popular Location

What's nearby

  • Wall Street - 3 min walk
  • National September 11 Memorial - 8 min walk
  • Battery Park - 11 min walk
  • One World Trade Center - 13 min walk
  • Brooklyn Bridge - 18 min walk

Getting around

  • Fulton St. Station (William St.) - 4 min walk
  • New York Christopher St. Station - 6 min drive
  • John F. Kennedy International Airport (JFK) - 42 min drive

About this property

Four Points By Sheraton New York Downtown

3.5-star New York hotel in Manhattan, walk to Wall Street
Along with a 24-hour business centre, this smoke-free hotel has self parking and meeting rooms. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 261 rooms offer comforts such as premium bedding and down comforters, plus free WiFi and iPod docking stations. LCD TVs, coffee makers and free local calls are among the other amenities available to guests.
Four Points By Sheraton New York Downtown offers 261 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 40 per day)
  • 24 hours off-site parking within 500 ft (USD 40 per day)

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Meeting rooms 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day(500 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Four Points Sheraton New York Downtown Hotel
Four Points Sheraton New York Downtown Hotel
Four Points Sheraton New York Downtown
Hotel Four Points By Sheraton New York Downtown New York
New York Four Points By Sheraton New York Downtown Hotel
Hotel Four Points By Sheraton New York Downtown
Four Points By Sheraton New York Downtown New York
Four Points Sheraton Hotel
Four Points Sheraton
Four Points Sheraton New York
Four Points By Sheraton York
Four Points By Sheraton New York Downtown Hotel
Four Points By Sheraton New York Downtown New York
Four Points By Sheraton New York Downtown Hotel New York

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 379 out of 970 reviews
5 - Excellent 39%
Rating 4 - Good. 370 out of 970 reviews
4 - Good 38%
Rating 3 - Okay. 103 out of 970 reviews
3 - Okay 11%
Rating 2 - Poor. 65 out of 970 reviews
2 - Poor 7%
Rating 1 - Terrible. 53 out of 970 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel was not able to provide even the most basic item for guest services like toothpaste or table salt.
Stayed 3 nights in May 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
En la primera habitacion el aire se dañó, cuando llamamos a servicio se tardaron aprox una hora en llegar. El técnico nos indicó que si en 20 minutos adicionales el aire no prendía era que no servía que nos comunicaramos con recepcion. Al comunicarnos con recepcion indicaron que estaban llenos y que teniamos que esperar que se vaciara otra habitacion. Una vez, nos ubicaron en una hanitación diferente, nunca recogieron ni limpiaron la habitacion, estuvimos 4 noches y 5 dias. Teniamos solo una toalla para dos personas. La basura la teniamos que sacar a los pasillos para que la recogieran de lo contrario todavia estuvieran alli. No hubo cambio de sabana y con esto de la pandemia, nos mantuvimos desinfectando con detergentes nuestros. La localizacion del hotel bastante lejos de las estaciones y del metro.
Stayed 4 nights in May 2021

4/5 Good

Travelled with family
I didn’t have shampoo and conditioner and didn’t notice until I was taking a shower. Didn’t have 2 towels for tod people and no cleaning if the room
Stayed 1 night in May 2021

1/5 Terrible

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Use corona as excuse not to serve the client Poor maintenance condition
Stayed 5 nights in May 2021

3/5 Okay

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Stayed 6 nights in May 2021