Hotels near Monica A and Charles A Heinbold

"Its in a mall"

"The staff was friendly, the hotel was clean, the breakfast provided multiple options, everything was delicious. "

"Breakfast needs work and front desk staff need more training on customer service and making customers feel welcomed "

"Yes"

"Too much noises in the hallway."

"Breakfast was good . Staff was friendly. Room was clean "

"Second visit was better then the first one."

"My experience did not match the listing. I was asked to make payment outside the platform and the check-in process was not clear. I would not recommend this property. ⸻ ⭐⭐ Balanced Review The property did not meet expectations. When I arrived, the check-in process was unclear and the home appeared to be partially occupied. I was also instructed to make a payment outside of Hotels.com instead of using the platform. This caused confusion and concern. I would suggest the listing be reviewed. ⸻ ⭐ Strong Warning Review This stay was not as advertised. I was directed to make payment outside the booking platform (Zelle/email) and taken to a different address during check-in. The property appeared to be a shared residence with people living there and there was no proper check-in process. I do not recommend this listing and believe it should be investigated. "

"I booked this place for 2 different times during my week stay. On the first 2 night stay, there was an emergency and the host had to relocate us to another location that they said was larger and just as accommodating. We arrived and only had 1 shower for 10 people and the property was 30 min further than planned. There was nothing given in return for the inconvenience or extra miles or time it placed on our trip. They reassured us when we were coming back into town that we would be able to stay in the original location which was true. Unfortunately, upon arrival there were only 4 beds in the home (to sleep 8) we reserved this stay for 12. There were also 7 towels. When I reached out to the host she said they would take care of it the following day and send someone to set up another mattress. I told them that was not acceptable and we needed somewhere for people to sleep. They told me they wouldn’t do anything because it was Easter and their employees were home with their families. Nobody came for the duration of the time. We were sleeping on couch cushions on the floor and thin sheets. It was very disappointing, I would never recommend this place. Our feet were also filthy just from walking around the house. Look somewhere else. I’m not hard to please, so the fact I’m writing a review is enough said. "