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Reviews of Courtyard by Marriott Sandestin Grand Boulevard

3 out of 5
Courtyard by Marriott Sandestin Grand Boulevard
100 Grand Blvd, Miramar Beach, Miramar Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1000 reviews" "
Rating 8 - Good. 207 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for us. We are looking forward to our next stay here...
Stayed 1 night in May 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service
They need a real restaurant ! We drove several miles into town to find one ! They have great swimming pool , the elevator needs updating it is old a very slow!
Stayed 3 nights in May 2024
Response from GSM on 11 May 2024
Dear Jorge,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve . Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Kemichelle

Liked: Property conditions & facilities
Disliked: Amenities
The property was clean and quiet, however there was no coffee or breakfast provided for the guests. Not water. As a Hilton honors member these amenities come standard with your stay.
Stayed 1 night in May 2024
Response from GSM on 10 May 2024
We recognize your time is valuable and appreciate the feedback you have provided. In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the Management team. We will work to improve and do our best to prevent any issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in May 2024
Response from GSM on 11 May 2024
Dear Luis,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Krista

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice!!
Stayed 2 nights in May 2024
Response from GSM on 8 May 2024
Dear Krista,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Jack

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from GSM on 30 Apr 2024
We recognize your time is valuable and appreciate the feedback you have provided. In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the Management team. We will work to improve and do our best to prevent any issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GSM on 28 Apr 2024
Dear Amy,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Overall clean. Hard and uncomfortable bed, load a/c on and off. Very noise Overall.
Stayed 1 night in Apr 2024
Response from GSM on 23 Apr 2024
Dear Marc,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve to prevent future issues. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room thought the breakfast was too expensive
Stayed 2 nights in Apr 2024
Response from GSM on 23 Apr 2024
Dear Robert,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pleasant and conveniently accessible.
Stayed 2 nights in Apr 2024
Response from Aldwin on 16 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Elden

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay, Little expensive but good
Stayed 1 night in Apr 2024
Response from Aldwin on 16 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Erlisser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Aldwin on 16 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

rob

Travelled with partner
Liked: Property conditions & facilities
Front desk workers did not speak English well and did not know the area around the hotel.
Stayed 2 nights in Apr 2024
Response from Aldwin on 16 Apr 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it toour attention. I will share your message with the Management leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay withus.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aldwin on 16 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
this property is close to food options.
Stayed 2 nights in Apr 2024
Response from Edllen on 13 Apr 2024
Dear James,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered and where to improve to prevent future issues. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Molly

Stayed 1 night in Apr 2024
Response from GSM on 2 May 2024
Dear Molly,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ariam

Stayed 3 nights in Apr 2024
Response from GSM on 28 Apr 2024
Dear Ariam,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from GSM on 9 Apr 2024
Dear Christina,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Anthony, Winter Garden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 2 nights in Apr 2024
Response from GSM on 5 Apr 2024
Dear Anthony,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Albert

Stayed 1 night in Apr 2024
Response from GSM on 23 Apr 2024
Dear Albert,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service
Kids running in the hall until late and we had to call the front desk. Also the pool was down for renovation and we had no notice of this
Stayed 1 night in Mar 2024
Response from Minah on 31 Mar 2024
Thank you for taking the time to let us know about your experience while staying with us. Yourexperience of some issues is below our standard. Providing the highest level of hospitality is ournumber one priority and I sincerely apologize for failing to meet your expectations. I have sharedyour feedback with our Management leadership team to ensure the necessary guidelines are inplace and reviewed to prevent any issue from occurring in the future. I hope you choose to stay withus again when your travels bring you back to the area.

6/10 Okay

Brian, Mackinaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Minah on 25 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Shahrbanou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, I would definitely recommend.
Stayed 5 nights in Mar 2024
Response from Ria Castro on 23 Mar 2024
Dear Mr. Shahrbanou,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate you for taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Morgan, Lake Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was amazing food was amazing hotel was beautiful rooms were beautiful and spacious!! 10 outta 10!!
Stayed 3 nights in Mar 2024
Response from GSM on 15 Mar 2024
Dear Morgan,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

carol

Stayed 1 night in Mar 2024
Response from GSM on 5 Apr 2024
Dear Carol,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, staffs are very friendly and accommodating, room is spacious and comfortable
Stayed 2 nights in Mar 2024
Response from Ria on 12 Mar 2024
Dear Mr. Cesar,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate you for taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Brett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under construction which made it dusty and smelly of paint and lacquer
Stayed 3 nights in Feb 2024
Response from GSM on 7 Mar 2024
Thank you for taking the time to share your thoughts regarding this issue. I will share your message with the Management leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from GSM on 7 Mar 2024
Dear Laura,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Daniel, Waterbury

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was great but under renovation
Stayed 4 nights in Feb 2024
Response from GSM on 27 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve to prevent future issues. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from GSM on 22 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve to prevent future issues. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Deb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice; everything new and clean!
Stayed 2 nights in Feb 2024
Response from Minah on 20 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Britz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GSM on 13 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Minah on 2 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

John

Stayed 1 night in Jan 2024
Response from Ria Castro on 23 Mar 2024
Dear Mr. John, On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered and where to improve to prevent future issues. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

larry

Stayed 2 nights in Jan 2024
Response from Ria Castro on 23 Mar 2024
Dear Mr. Larry, On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered and where to improve to prevent future issues. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2024
Response from Minah on 2 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
I stay with you a lot because I have had lots of good experiences at this hotel. This time had a few bumps. The remodel was unexpected and the mattress in room 150 needs to be replaced. On the positive - As usual - The service from your staff was excellent. The jacuzzi hot and terrific. Food was great. I actually like the location of room 150 for its easy access to the jacuzzi. So hopefully you’ll put a firmer not overworn mattress in when I return another time. I won’t review on hotels.com for this. I really do enjoy your hotel. Just hope your remodel goes well and you get new mattresses in all the rooms.
Stayed 1 night in Jan 2024
Response from Arminah on 8 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matterthe most – You! Your feedback has been shared with our Staff as a way of celebrating the great guestexperiences we delivered and where to improve to prevent future issues. Once again, I appreciate youtaking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Property is undergoing renovation. We did not know this when we made our reservation. Heating system loud. Bathroom light strobed. We won't return until renovations are complete.
Stayed 3 nights in Dec 2023
Response from GSM on 23 Dec 2023
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve. I have shared your feedback with our Management leadership team to ensure the necessary guidelines are in place and reviewed to prevent any issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

2/10 Terrible

Frank

Travelled with family
Stayed 1 night in Dec 2023
Response from Minah on 12 Dec 2023
Thank you for taking the time to let us know about your experience while staying with us. Yourexperience of some issues is below our standard. Providing the highest level of hospitality is ournumber one priority and I sincerely apologize for failing to meet your expectations. I have sharedyour feedback with our Management leadership team to ensure the necessary guidelines are inplace and reviewed to prevent any issue from occurring in the future. I hope you choose to stay withus again when your travels bring you back to the area.

10/10 Excellent

Ruth

Liked: Amenities
Appreciated the peace and quiet and the comfort of the room.
Stayed 2 nights in Nov 2023
Response from GSM on 7 Dec 2023
Dear __[INSERT GUEST NAME]__,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from GSM on 27 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Thankfully
Stayed 2 nights in Nov 2023
Response from GSM on 22 Nov 2023
Dear Felipe,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities
Can't beat it for the price!
Stayed 1 night in Nov 2023
Response from GSM on 21 Nov 2023
Dear __[INSERT GUEST NAME]__,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Donna

Stayed 2 nights in Nov 2023
Response from GSM on 7 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant store. Only bad thing was the rain because I can down for my birthday weekend. And got rained out. We made the best of it. And the room was good.. I appreciate the stay.
Stayed 2 nights in Nov 2023
Response from GSM on 13 Nov 2023
Dear Janet,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Nathan Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator needs love
Stayed 2 nights in Nov 2023
Response from GSM on 9 Nov 2023
Dear Nathan,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff. Clean comfortable rooms. We stay here often and our experience has always been good.
Stayed 2 nights in Oct 2023
Response from GSM on 31 Oct 2023
Dear Eric,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jamie

Travelled with partner
It was nice and beautiful
Stayed 4 nights in Oct 2023
Response from GSM on 31 Oct 2023
Dear Jamie,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GSM on 31 Oct 2023
Dear Milton,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was enjoyable front desk staff was excellent
Stayed 1 night in Oct 2023
Response from GSM on 31 Oct 2023
Dear Carrie,On behalf of the entire hotel team, I want to thank you for sharing about Your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.