Mid Glamorgan Hotels with Shuttle Services

"The breakfast was a disaster. I've got Celiac Disease and l told the lady servicing me that l was gluten free. She said she would get me some gluten free toast which l said thank you. I ordered the avocado & eggs on toast but after l ate my breakfast l released that l was given normal gluten sour dough bread. After l finished my breakfast she came over & asked if l was gluten free which l replied yes & she said oh with a worried look on her face. Me & my husband both said to eachother l think she served me normal gluten bread. There was another couple who was having breakfast & the lady was also gluten free & she got gluten free bread. I was very frustrated & upset that she didn't take me serious & couldn't even come over & apologise for what she knew she had done. Being Celiac is not a joke & now since returning home I've had stomach cramps & feeling very sick. Hopefully you can train all staff about this serious condition. Apart from the breakfast the hotel is lovely. "