Accor Hotels Miami Beach hotels

"The hotel is beautiful, very relaxing. The front desk customer service rep was extremely helpful and allowed an early check in after a long flight. We will definitely return again."

"Great location! Had a pleasant stay with the family. Hotel was clean and conveniently located to the beach and restaurants. Nice pool but get there early if you want a seat. It gets crowded."

"Friendly staff and good service, the unique design and the fantastic location."

"Great location , spa and beach club is a plus !!! The view from my room was BEAUTIFUL! "

"Loved"

"I was a little upset when I checked in. Due to many flight delays, cancellations and spending the night in an airport - I was exhausted and couldn’t wait to check in. We had booked a room and when we found out we wouldn’t make it the first night due to a flight cancelation I immediately called the property. I was told that they would put a note on my reservation so I would not show up as a no show and have my reservation canceled. I was told when we arrived the next day we could check in right away as our room was technically already reserved and held. When we arrived the next day the front desk could not find my reservation, and it was ultimately determined that it had been canceled the night before because we had not arrived on time. When I told the front desk worker that I had spoke to someone and told them we would not make it due to a flight cancelation and there was a note on my account she informed me there was not. She immediately tried to make it right! She reinstated our reservation, found us one of the very few rooms that were open and ready and expedited it! The property was very clean. The beach access with chairs and umbrellas was so convenient, well managed and clean! The pool area was very clean and the men working the towel stand were quick to help people struggling to open umbrellas or clean up after the wandering iguanas! Beds clean and comfy. Rooms cleaned daily. Quiet at night! Close to many restaurants! Great place to stay! "

"Overall great experience! Eden Roc’s customer service was excellent, our double bedroom was spacious and clean, our ocean view was beautiful and the food was delicious. Also, they accommodated our late check out request. Oh and I loved the rotating spray tan booth! I would def stay here again but there’s only one thing that bothered me. The drinks are too expensive, $9 for a Coke, smh."

"The loft and jacuzzi had everything you need!! I would def stay here again. Great for family and couples! "

"Right off of the beach, my boyfriend and I walked the beach walk every single night of our stay from the back, would lounge in the backyard. We were a little anxious as a gay couple, but the hotel was located close to gay-friendly beaches within 15 minute walking distance. The room was a little hard to keep cool, especially if the lights were on, but other than that it was a very smooth stay!"