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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel connected to a shopping centre in Melbourne Central Business District with fitness centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Novotel Melbourne on Collins

Photo gallery for Novotel Melbourne on Collins

Exterior
Indoor pool, open 6 AM to 10 PM, pool loungers
Down duvets, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; local cuisine
Reception

Overview of Novotel Melbourne on Collins

8.4

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • Free WiFi
  • Laundry
  • Gym

Explore the area

270 Collins Street, Melbourne, VIC, 3000
  • Popular LocationLacoste St Collins Lane1 min walk
  • Popular LocationFlinders Street Station6 min walk
  • Popular LocationMelbourne Central Station10 min walk
  • Popular LocationSpencer Street Station15 min walk
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Room options

Family Suite, Multiple Beds

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Standard Room, 1 Queen Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Heating
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Heating
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Accessible Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, 2 Double Beds

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Melbourne

Located in Melbourne Central Business District neighbourhood, Novotel Melbourne on Collins is connected to a shopping centre. Melbourne Arts Centre and Princess Theatre are cultural highlights, and some of the area's notable landmarks include Melbourne Central and Queen Victoria Market. Travelling with kids? Make time for SEA LIFE Melbourne, or head to an event or a match at Marvel Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Collins Street - 1 min walk
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 8 min walk
  • Queen Victoria Market - 16 min walk
  • Crown Casino - 17 min walk

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • Betty's Burgers - 2 min walk
  • Haigh's Chocolates - 2 min walk
  • Centre Place - 2 min walk
  • Lacoste St Collins Lane - 1 min walk
  • Shandong Mama Mini - 2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel near Collins Street
Located close to Melbourne Central and Crown Casino, Novotel Melbourne on Collins provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. The on-site local cuisine restaurant, Lane Restaurant, features brunch and happy hour. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
  • Swimming pool with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and an indoor pool
  • Express check-out, ATM/banking services and a front desk safe
  • A porter/bellboy, luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All 380 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guest reviews highly rate the size rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Offsite parking available (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends; AUD 38–38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,018 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 38 to 38 for adults and from AUD 0 to 38 for children
  • Valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at Novotel Melbourne on Collins?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 28 Apr 2024 start from RM 541.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Melbourne on Collins pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Melbourne on Collins?

Valet parking is available for AUD 64 per day.

What time is check-in at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Melbourne on Collins?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Melbourne on Collins located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps away from Degraves Street and Collins Street. Melbourne Central and Bourke Street Mall are also within 10 minutes. Flinders Street Station is 6 minutes by foot and Melbourne Central Station is 10 minutes.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1004 reviews" "
Rating 8 - Good. 366 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ehsan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and professional staff. Close to everything. Clean and tidy room. We had “don’t disturb” on the door knob and everyday they sent a note saying that we didn’t want to disturb you so please let us know whenever you want us to clean your room. Good breakfast buffet. Overall was great and recommend this place.
Stayed 3 nights in Mar 2024

10/10 Excellent

Peta

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

6/10 Okay

aiden

Travelled with partner
Liked: Cleanliness
Overall good hotel, just disappointing to have to pay for barista coffee when you pay for breakfast in the room rate.
Stayed 2 nights in Mar 2024

6/10 Okay

Cristie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a very convenient location in the heart of Melbourne. The staff are very attentive and friendly and the Happy Hour at the hotel bar is definitely worth checking out as is the buffet breakfast. It is an older building though and the facilities feels tired at times, although the lifts work very quickly. The pool is adequately heated but is very small so fills up quickly.
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Novotel Melbourne on Collins during the Taylor Swift weekend in Melbourne and the city was super busy. It is amazing the boost these three concerts must have had for the economy of the city. Despite the craziness of the city during this weekend it was great to have the Novotel to came back to. Located right in the middle of Collins Street the location is perfect for anyone visiting Melbourne. Dining and shopping options are within a 100 metres in every direction, and a tram stop is practically right outside the door. The staff are wonderfully friendly and super helpful. The hotel itself is spotless, and our room (junior suite) was the perfect size for our family of four. The breakfast was great with delicious hot and cold options, and the food available from the bar was also terrific (we tried the spaghetti bolognese, Collins Club, and the dumplings). The pool (with spa) and gym were an added bonus. All in all, a great hotel for a visit to Melbourne.
Stayed 4 nights in Feb 2024

8/10 Good

Serena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly staff
Stayed 3 nights in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Helpful staff. Very nice overall
Stayed 4 nights in Feb 2024

8/10 Good

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

4/10 Poor

John

Travelled with family
All services was extremely slow. Reception, room service and concierge…Very busy weekend but the hotel should have anticipated this and had additional staff.
Stayed 3 nights in Jan 2024