Mandarin Oriental Hotel Group Masai hotels

"Apartment was great, clean sheets, towels. Everything is spotless. Check in instructions was very clear from Ivene, the customer service agent. Thank you for a great stay."

"Room is clean. Staff are friendly. Shopping mall is just next door and below the hotel. Great service. "

"Friendly staff, convenient location. Gave a cake for my wedding anniversary."

"Good location "

"Excellent stay at Renaissance Hotel JB. Clean and spacious rooms, very comfortable bed, and friendly staff. Breakfast spread was great. Highly recommended."

"Friendly staff, big and clean room."

"Clean rooms, great amenities. Nothing to complain about except the road works outside (nothing they can do about it, though just to note when trying to walk to the hotel from CIQ)"

"Clean room, air conditioning worked well. Staff were very helpful at reception, particularly Mr Vicky who arranged transfer to Changi Airport. Good choice at buffet breakfast. Didn't eat other meals there as there is big choice in neighbouring retail park to explore."

"Dear Kesturi, I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it. Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests. Thank you once again, Kesturi. Your kindness will be remembered."