Hi Anne Marie,Thank you for staying with us and I hope that we can be of service to you again soon. For the snack, we do have a merchandise in our Front Desk or you may proceed to the convenience store at the ground floor.Regards,Cherry Ann AgananHotel Manager

Hi Brian,Thank you for the feedback and for choosing to stay with us. I hope to be of service to you again soon.Regards,Cherry Ann AgananHotel Manager

Hi Luzbelle,Thank you for the feedback and for choosing to stay with us. I hope to be of service to you again soon.Regards,Cherry Ann AgananHotel Manager

Hi Joel,Thank you for the wonderful feedback and for choosing to stay with us. I hope to be of service to you again soon.Regards,Cherry Ann AgananHotel Manager

Hi Joshua,Thank you for the feedback and for staying with us. I hope that we can be of service to you again soon.Regards,Cherry Ann AgananHotel Manager

Dear Valued Guest,Thank you writing us an honest feedback. We are happy to know that you are satisfied with our room's cleanliness as this is one of our priorities. We sincerely apologize for the inconvenience caused by the noise from the hotel's lively location specially at night. We certainly understand that this is not favorable to everyone.Once again, thank you for staying with us and we hope to see you again and be able to provide you a better accommodation experience.Sincerely,

Dear Sir Julian,Greetings from Red Planet Manila Mabini!Thank you for sharing a positive feedback. We are happy that you had a wonderful experience inyour recent stay with us. Rest assure that the whole team will continue its best and consistent guest satisfaction to all our valued guest. We hope to welcome you again soon on your next trip here in Manila, Mabini.Best regards,Thony MartinezFront Office Supervisor

Dear Sir Julian,Greetings from Red Planet Manila Mabini!Thank you for sharing a positive feedback. We are happy that you had a wonderful experience inyour recent stay with us. Rest assure that the whole team will continue its best and consistent guest satisfaction to all our valued guest. We hope to welcome you again soon on your next trip here in Manila, Mabini.Best regards,Thony MartinezFront Office Supervisor

Dear Valued Guest,Greetings from Red Planet Manila Mabini!We are delighted to read that you had a worthwhile stay and that you enjoyed your visit at our hotel. It is very encouraging to know that guests are satisfied with our service as this is what we strive for everyday.Thank you for staying with us and we look forward to seeing you at the hotel again, soon!Sincerely,

Dear Valued Guest,Greetings from Red Planet Manila Mabini!Thank you for writing us a feedback. We are deeply saddened to know that you had an unsatisfactory stay with us.All feedback whether positive or negative are very welcome and appreciated as it keeps us guided on where to improve.Once again, my sincere apologies and we hope to see again and be able to provide you a better accommodation experience.Sincerely,

Dear Valued Guest,Greetings from Red Planet Manila Mabini!We are delighted to read that you had a worthwhile stay and that you enjoyed your visit at our hotel. It is very encouraging to know that guests are satisfied with our service as this is what we strive for everyday.Once again, thank you for staying with us and we look forward to having you back with us again, soon!Sincerely,

Good day valued guest!Greetings from Red Planet Mabini!Our sincerest apologies for the issues you had on your stay here with us. We would like to thank you also for sending us an honest feedback. Despite of the issues you had you still believe that our staff's genuine hospitality is acknowledge as this is important to us in creating good remembrance for our guests. Rest assured that your comments are heard and we will take actions on this matter. Hoping that you would still consider staying with us in the future.Have a nice day and hoping to see you again soon.Sincerely yours,Thony MartinezFront Office Supervisor

Dear Valued Guest,Greetings from Red Planet Manila Mabini!We would like to thank you for writing a feedback about your stay with us.We apologize for nor being able to meet your accommodation qualifications. Rest assured that we will looking into your mentioned concerns to help us further improve our services.Thank you we look forward in seeing you on your next visit in Manila.Regards,

Dear Valued Guest: Greetings from Red Planet Mabini Manila! We highly appreciate your kind words and we are glad to know that you had an excellent experience during your recent stay with us. Your feedback is important to us as it serves as an inspiration and motivation to continue in providing the best of service our dearest guest like you deserves. Once again, Thank you very much for choosing Red Planet Mabini Manila as your place of accommodation and we are looking forward in having back again. Sincerely, Grace Alabado Front Office Supervisor Red Planet Mabini Manila

Dear Mr. Shigeru,Greetings from Red Planet Manila Mabini!Thank you very much for your feedback. We really appreciate your taking the time to share them with us. Your business is important to us and by telling us what you like and don't like about your stay, you are helping us improve our service for you and other guests in the future.Your feedback on the quality of the towels is well noted and will be looked into. We apologize and we thank you for bringing it to our attention. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit.Sincerely,T. Dela CruzHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for taking time in giving a generous rating about your recent stay with us.Your feedback is important to us and keeps the whole team motivated in providing excellent customer service to our guests.Again, our sincere Thanks and we look forward in welcoming you back again.Best Regards,

Dear Valued Guest,Thank you for choosing our hotel for your accommodation requirements. We highly appreciate the high rating. We hope you had an enjoyable stay and we shall be more than happy to be of service to you once more on your future stays with us. Stay safe and healthy!Regards,

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for the awesome rating. We are happy to l know that you enjoyed your stay.See you again, soon!Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!It is with sincere regret to know that we were not able to meet your expectations with our services and facilities. Ratings, whether high or low , are very welcome to us as these help us check to improve our services and facilities.Thank you for staying with us and our sincerest apologies for whatever in convenience your concerns have brought you during your stay.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Malate Mabini!Thank you for the awesome rating. we are glad that you had an enjoyable stay with us.Please come and see us again, soon!Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for your feedback and we regret that you were not satisfied with the size of our room. However, we do appreciate the great feedback you gave on our service. We hope that such is enough to cover for your mentioned concern regarding our room.We all look forward to serving you again. Thank you for staying with us.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for the excellent rating and for the very nice comments.We hope to be seeing you back at our hotel. Thank you again for staying with us.Sincerely,SY GOJARFront Office Supervisor

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for the awesome rating and we hope you again, soon!Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for the excellent rating and for the very nice comments.We hope to be seeing you back at our hotel. Thank you again for staying with us.Sincerely,SY GOJARFront Office Supervisor

Dear Valued Guest:Greetings from Red Planet Manila Mabini!We have noted your dissatisfaction with our services with the poor rating you have given. We will highly appreciate if you can provide details of your concern and will immediately have these addressed. Please accept our sincerest apologies for the inconvenience caused by these concerns.Thank you for staying with us.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!We have noted your dissatisfaction through the poor rating you have given on your recent stay with us. We will be more than thankful if you could provide details of your concerns and we will immediately address them. Please accept our apologies for the inconvenience caused by these concerns.Thank you for staying with us and we hope to hear from you soon.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for the high rating you gave our hotel. However, we take note of your concern on our aircon unit in your room. We will have this prioritized on our quarterly in room cooling system preventive maintenance. Thank you for the information and we are hoping for your kind understanding.We will be more than happy to be of service to you again. Thank you for staying with us.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you very much for staying with us and we are very happy to learn that we were able to meet your expectations with our value for money services and facilities. It has been our pleasure to be of service to you and we all look forward to welcoming you back at our hotel on your next visit to Manila. Your awesome rating and great feedback are both highly appreciated by our entire Team.Sincerely,SY GOJARFront Office Supervisor

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for the excellent rating and good feedback. We were glad to know that we made your stay a convenient one. Rest assure that we will continue providing our guests the best kind of personalized service at all times.We will be more than happy to be of service again to you on your next visit to Manila. Thank you very much for staying with us.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for the awesome. We hope you had an enjoyable stay. See you again, soon!Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for taking the time to give this rating as well as feedback on your recent stay with us. We hope you had an enjoyable stay with us. We will be more than happy to be of service to you again on your next visit to Manila.It was a pleasure serving you. Thank you for staying with us.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!We would like to thank you for the very nice feedback and high rating you gave our hotel. We are very happy to know that we met your expectations with our service and facilities. Thank you for staying with us and we would love to have you back at our hotel on your next trip to Manila.Sincerely,SY GOJARFront Office Supervisor

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for the rating you have given on your recent stay at our hotel. We hope we were able to meet your expectations with our value for money services and facilities.We hope to see you again soon and thank you for staying with us.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Thank you for the awesome rating. We hope you had an enjoyable stay with us.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you for the awesome rating. We hope you enjoyed your stay with us.See you again, soon!Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you very much for the awesome rating and great feedback. We are happy to know that you were satisfied with our services and facilities. However, we would like to apologize for your concern regarding the universal sockets installed in our rooms. Thank you for informing us. Our Maintenance Team will have this checked and immediately fix its problem.We hope to be seeing you again at Red Planet Manila Mabini. Stay safe and healthy and thank you for staying with us.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you very much for the great feedback and awesome rating for the services we have rendered to you. It was our pleasure to assist you and we are more than grateful for choosing our hotel as your accommodation during your visit in Manila. Your kind words were already shared to the Team; we are all more than thankful for this.We hope to see you again here at Red Planet Manila Mabini. Stay safe and healthy always.Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest:Greetings from Red Planet Manila Mabini!Thank you very much for the high rating ad for the wonderful feedback on our location, pricing and most specially for commending our staff. We hope we were able to meet your expectations with our value-for-money service and facilities.Thank you for staying with us and we hope to see you again, soon. Stay safe ad healthy always!Sincerely,DADA J. ESTONACTOCHotel Manager

Dear Valued Guest: Greetings from Red Planet Manila Mabini! Thank you for the rating you gave our hotel. We hope you had a comfortable stay. Stay safe and healthy! Sincerely, DADA J. ESTONACTOC Hotel Manager

Dear Valued Guest: Greetings from Red Planet Manila Mabini! Thank you very much for the awesome rating and great feedback on our services and facilities. We are happy to know that we have made your quarantine stay a worthwhile one. We wish to see you again when the situation gets normal. Stay safe and healthy always! Sincerely, DADA J. ESTONACTOC Hotel Manager

Dear Valued Guest: Greetings from Red Planet Manila Mabini! Thank you very much for the awesome rating. We are glad to know that we were able to meet your expectations with regards to your quarantine needs. We are more than happy to be of service to you. Stay safe and healthy! Sincerely, DADA J. ESTONACTOC Hotel Manager

Dear Valued Guest: Greetings from Red Planet Manila Mabini. It is with sincere regret that we note of your mentioned concern on the status of our hotel. However, since the pandemic started in 2020, Red Planet Manila Mabini has been an accredited quarantine facility by the Department of Health and Bureau of Quarantine, in order to address the needs of the country in providing decent accommodation to all all arriving residents and repatriates of the Philippines. Further, the information on the status of the hotel was provided in the Expedia website under its special booking instructions wherein it was clearly stated that the hotel is a quarantine facility and that we only accept travelers who are requiring quarantine. Our Front Desk Team politely informed your wife about the situation and that we cannot accommodate the booking because of our status. We hope that the above clarifies everything. Thank you for understanding. Stay safe. Sincerely, DADA J. ESTONACTOC Hotel Manager

Dear Valued Guest: Greetings from Red Planet Manila Mabini! Thank you for the rating. We highly appreciate it. We will welcome your further comment on how our service was rendered, as we received a poor rating for this. Your comments will help us improve our service as we only want the best for our guests. Thank you for staying with us. Stay safe! Sincerely, DADA J. ESTONACTOC Hotel Manager

Dear Valued Guest: Greetings from Red Planet Manila Mabini! Thank you for the awesome rating. We are happy to know that the cleanliness and safety of our rooms met your expectations. Your good feedback is well appreciated. It was our pleasure providing you a worthy quarantine stay. Keep safe and healthy. Sincerely, DADA J. ESTONACTOC Hotel Manager

Dear Valued Guest: Greetings from Red Planet Manila Mabini. We have noted your concern regarding communications with our Front Desk Team. Please accept our apologies for whatever inconvenience this has caused you during your stay. In the absence of a phone inside the room, the chat feature in our Mobile Apps is the best way to get in touch with our Team. The said feature is advised by our Front Desk Agent upon check in and we highly recommend its use. Thank you and stay safe. Sincerely, DADA J. ESTONACTOC Hotel Manager