Hotel di Imbi

"スマートなチェックイン、タブレットと連動した部屋のシステムで快適な滞在ができました。"

"The check-in waiting time was a bit too long. Breakfast can be upgraded with more options"

"Very convenient location and great view from the lobby"

"Dear General Manager, I am writing as a deeply dissatisfied and frustrated guest regarding the unacceptable Sahur meal service and overall lack of respect shown during this fasting month. Your reservation agent has failed repeatedly to respond to any queries — I have made six reservations with zero acknowledgement. This level of negligence is shocking. The Sahur meal quality is equally disappointing. The sunny‑side‑up egg was burnt, the so‑called half‑boiled egg was ice cold, and the roti canai was not even ready. We are paying the same price as breakfast, yet we are clearly being short‑changed. This is disrespectful, especially to guests observing Sahur. Additionally, I ordered a room‑service briyani set for my non‑Muslim friend, and the fish was stale and bitter — completely unacceptable for any standard of hospitality. The only positive experience worth mentioning is the Alamuddin room‑service staff, who were helpful, friendly, and meticulous with hygiene, particularly with the ice bucket. I expect a serious review of your service quality and immediate corrective action."

"Hotel without proper parking space and difficult to turn at basement carpark. Not recommended if you’re driving a car. Parking at ground level need to pay RM30. Old hotel building with limited and tight parking space. "

"I chose a hotel with a bathtub, but there was no hot water. The shower temperature also dropped after a certain amount of time. It was not comfortable to use."

"Check in process was not great, assisted another guest during check in. The bathroom water drain is blocked so there was a small pool of water when showering. Other parts of the room were clean. Breakfast was good."

"Friendly & welcoming team. Great hotel & location "

"The hotel is new and the room appears modern and clean. However, during my stay, I experienced allergy-like symptoms such as irritation and discomfort, which I believe may be related to the strong chemical or formaldehyde smell from the new furnishings and materials. The odour was quite noticeable, especially in an enclosed space. While the facilities are new, guests who are sensitive to chemicals or smells may find the room uncomfortable. I hope the hotel will improve ventilation and air quality in the rooms. "