Malcantone Castles

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Top Malcantone Hotel Reviews

Villa Sassa

10/10 Excellent

"Clean room is very nice We found the great help from the staff The Breakfast amazing"

The Lake Como EDITION

8/10 Good

"The pool lounger system is the one major flaw here, and it needs fixing. Guests go out around breakfast, leave belongings on loungers, and effectively reserve them for the entire day - often while the loungers sit empty for hours. At peak times, this creates long queues, and you can expect to wait 1-2+ hours for a lounger (even though many sit empty) simply because others are hoarding spots. Management needs to enforce a clear time limit for unattended loungers and stop guests from “saving” chairs for friends or family who are not actually at the pool. The current setup is frustrating, unfair, and well below the standard of the rest of the hotel. Pool service also needs improvement. Food was delivered to the wrong guests several times, and some of our orders were incorrect. That said, we had an amazing stay overall. The rest of the property is excellent: restaurants and bars are lovely, the food and drinks are great, and the concierge, front desk, restaurant, and wider hotel staff were attentive, professional, and clearly experienced. This is a beautiful hotel with excellent service in most areas, but the pool operation is a serious weak point and should be addressed."

Hotel Belvedere

10/10 Excellent

"Incredible views of the lake! Located a little further from the hustle and bustle of the town which provided us the tranquil, peaceful environment we prefer. But still close enough that we could just walk nearby to enjoy the shops, restaurants and people watching when we're in the mood. The whole property is clean and meticulously maintained. The staff were some of the nicest, most welcoming and helpful I've ever encountered. We stayed in the Tower Suite, highly recommend for its incredible views alone but everything was great. Suite was clean, bed was comfortable, recently renovated with a modern aesthetic. Amenities we enjoyed: free shuttle to and from the ferry (great if you have a lot of luggage), delicious free breakfast daily, and spa access with steam, sauna, ice and salt rooms (highly relaxing). Would stay here again without question!"

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