Lobby sitting area

Reviews of The Emperor Hotel Melaka

3.5 out of 5
The Emperor Hotel Melaka
123, Jalan Munshi Abdullah, Malacca City

Reviews

6.8
Rating 10 - Excellent. 26 out of 139 reviews" "
Rating 8 - Good. 43 out of 139 reviews" "
Rating 6 - Okay. 41 out of 139 reviews" "
Rating 4 - Poor. 22 out of 139 reviews" "
Rating 2 - Terrible. 7 out of 139 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
It disappointed me because the hotel is old, even though it looks new and clean in the pic. Many rooms are damaged and the pool is not dirty and some damaged parts. They really need renovation if they want the guests to come again. The breakfast is very poor, the cups, spoons, plates etc. are not well washed.
Stayed 2 nights in Jan 2020
Response from The Emperor Hotel on 15 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Christy, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good amongst makan and only 10 minutes from Jonker St. Room is spacious. View is great. Very value.
Stayed 2 nights in Jan 2020
Response from The Emperor Hotel on 5 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated my room is viewing Melaka town but unfortunately not. Reason that is the available room at that time.
Stayed 1 night in Jan 2020
Response from The Emperor Hotel on 5 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Unknown

Business traveller
Liked: Cleanliness, staff & service
There is a fridge provided in every room. I like this kind of hotel equipment.
Stayed 2 nights in Jan 2020
Response from The Emperor Hotel on 5 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from The Emperor Hotel on 6 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy your holiday
Stayed 1 night in Dec 2019
Response from The Emperor Hotel on 24 Dec 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from The Emperor Hotel on 24 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from The Emperor Hotel on 18 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 1 night in Dec 2019
Response from The Emperor Hotel on 12 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from The Emperor Hotel Melaka on 1 Nov 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

KC

Affordable basic hotel
Basic and can do with a major spruce up. No WiFi in the room. Only in the lobby. Location near to Melaka City so walkable to many tourist attractions and is less than RM100. Rooms are big.
Stayed 2 nights in Oct 2019
Response from The Emperor Hotel Melaka on 30 Oct 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

CV

Liked: Staff & service
The view is so nice and mind blowing
Stayed 1 night in Oct 2019
Response from The Emperor Hotel Melaka on 23 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Seah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and big
Stayed 1 night in Oct 2019
Response from The Emperor Hotel Melaka on 18 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vickneswaran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from The Emperor Hotel Melaka on 14 Oct 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2019
Response from The Emperor Hotel on 7 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from The Emperor Hotel on 3 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub and swimming pool are added feature to this hotel....
Stayed 2 nights in Aug 2019
Response from The Emperor Hotel Melaka on 16 Aug 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Response from The Emperor Hotel Melaka on 15 Aug 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school and rare
Stayed 1 night in Aug 2019
Response from The Emperor Hotel on 13 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from The Emperor Hotel on 13 Aug 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019
Response from The Emperor Hotel on 10 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MOHAMAD SHAHRUL NIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bagus dan selesa..second time stay
Stayed 2 nights in Jul 2019

8/10 Good

LUI

Liked: Staff & service
A hotel without glory
The hotel room is spacious but it is a very old hotel. The bed sheets n towels don't look clean. Luckily the location is good!
Stayed 2 nights in Jul 2019
Response from The Emperor Hotel on 31 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

ADLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from The Emperor Hotel on 25 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 1 night in Jul 2019
Response from the emperor hotel on 22 Jul 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

FAIZAL, Cyberjaya

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The interior is like i am back to 70's..
Stayed 2 nights in Jul 2019
Response from The Emperor Hotel Melaka on 9 Jul 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with group
No internal parking
Stayed 2 nights in Jul 2019
Response from The Emperor Hotel on 8 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mardziah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jun 2019
Response from The Emperor Hotel on 21 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Hamzah

Liked: Cleanliness
Nice room for that little paid.
Stayed 2 nights in Jun 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 3 nights in May 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Leow

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy hotel room, There is not Internet service provider
Stayed 2 nights in May 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

KC

Basic. Nothing fancy. No Wifi in room
It's an old hotel. Nothing fancy. Mike who checked me in was very friendly and efficient. Just a place to sleep as my check in was late, However NO WiFi in room. Only at the lobby.
Stayed 1 night in May 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

zaidee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.. But it's near to the town so a bit jem to go out to buy food...
Stayed 3 nights in Apr 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was only mediocre in its services as no wifi is available inside tge roon and the problem of low water pressure in tge bathroom
Stayed 1 night in May 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all service was perfect!
Stayed 2 nights in Apr 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool bukak lambat sangat pukul 9 baru bukak,check out kul 11 macam mne nak mandi
Stayed 1 night in Apr 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from The Emperor Hotel on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019

4/10 Poor

Harjeet

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid as possible...
Old outdated and property needs help. Bad roon with bad linen and towels. Breakfast please dont pri book as its horrible and when ask was told not many guest so its only limited choice. Staff was nice from the guards to the front office. No complaints thers. Its the website photos of the room and the real rooms do not match. Very bad internet in room. Best u book someother property as u will get a better deal with the rate i paid. Not happy
Stayed 1 night in Feb 2019

10/10 Excellent

Nasiruddin, Sentul, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pekerja mereka sangat peramah
Stayed 2 nights in Feb 2019

6/10 Okay

abdulazim

Liked: Cleanliness
Disliked: Property conditions & facilities
old school for all equipment.pleazz verify n update your equipment n fasility hotel expecally your aircond.i stay 3day 2night for my trip school holiday.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but i dont like about the aircond system. Maybe can improve for the better improvement.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel n good srvice.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019