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Reviews of Sentral Riverview Melaka

3 out of 5
Sentral Riverview Melaka
Jalan Tun Ali, 177, Malacca City, Malacca

Reviews

6.6
Rating 10 - Excellent. 16 out of 163 reviews" "
Rating 8 - Good. 63 out of 163 reviews" "
Rating 6 - Okay. 49 out of 163 reviews" "
Rating 4 - Poor. 23 out of 163 reviews" "
Rating 2 - Terrible. 12 out of 163 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Nur Aqilah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Our Vacation
So far everything is ok except, during check in, housekepper did not throw garbage in the hotel room & during the rain, the room leaked (Junior Suite 720).
Stayed 1 night in Oct 2021

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible and Dirty Hotel
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

4/10 Poor

KSP, JB

Travelled with group
Disliked: Staff & service, property conditions & facilities
Location is fine. Bathroom's heater and air-conditioned need to improve.
Stayed 1 night in Jul 2020

8/10 Good

Merley lovianie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Eng teck

Travelled with group
during my checking in/out
frontdesk staffs not friendly, lobby aircond under maintenance, lift open door button not working..
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Initially I thought this is a smoking - free premises but me and all my belongings are covered with smoke smell once I stepped into my room. This is causing a huge discomfort.
Stayed 1 night in Jan 2020

2/10 Terrible

Miso

Travelled with group
Disliked: Property conditions & facilities, room comfort
여기 오지마세요
완전 사기입니다. 세상에 사진은 쿠알라룸프꺼 가져다 놓고 정작 예약한 말라카 호텔은 진짜 오래되고 엄청 낡았어요. 에어컨청소는 하는건지. 16도인데도 안시원하고 방도 엄청 습해요.게다가 아침있는걸로 신청했는데 아침없다네요 정말 너무 기분나쁘고 다시는 안올겁니다
화장실인데 기본적으로 주는 린스 칫솔 바디샤워젤도 없어요. 화장실에 있는건 그냥 장식용. 샴푸로 몸도 씻으라네여
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and very clean. A bit dissatisfied with the door as it needs a huge shove before it can close properly. The lobby is nice with antique chairs and also comfy sofas. Regret to say that the breakfast is so untasteful and limited choice. We stayed for two days and there is no changes on the breakfast menu. This discourage us from ordering the room service. The noise from the street also quite disturbing especially during the night time.
Stayed 2 nights in Dec 2019

8/10 Good

Foo

Liked: Staff & service, room comfort
The room we stay in was not in good condition. The power point sockets were shaky and power point switch damaged. The toilet sink was leaking and the toilet floor was wet during our stay at the hotel. Other beside the above complaint, we were quite satisfy with the room.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family and small children
No parking or garaj ...air cond not cold...dont have a cafe...dont have a astro channel...no title in malay...but i like also...verry near in town mlacca..thank you so much
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Good but food cleaning need improve
Stayed 2 nights in Oct 2019

10/10 Excellent

LAI KOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Sherlynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is just bad
Worst hotel I’ve ever stayed in. Dirty room, towel folded with brunch of hair, stains on bedsheet, strands of hair on pillow, faulty shower head with super low pressure water, choked drainage which made the shower area flooded, toilet bowl and toilet paper super far apart, broken toilet door. Everything is just terrible! I stayed in this hotel a couple of years back and it wasn’t this horrible. Avoid at all cost!
Stayed 1 night in Sep 2019

4/10 Poor

Rodzi bin Husain

Disliked: Cleanliness, staff & service
Normal
Not so good
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice simple stay
Its amazing ... though its one night ;) check in crew and check out crew did a good job. Hassle free .. clean room but will be a good deal to have a complimentary bottles water .. a simple breakfast to start your day ..
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2018

10/10 Excellent

Wanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Hakim, Shah Alam

Liked: Staff & service
Boleh la
Boleh la utk harganya. Hotel dah lama nampak dari karpet dan bilik air.
Stayed 1 night in Aug 2018

8/10 Good

Nishram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get one’s money’s worth:)
Stayed 1 night in Jul 2018

2/10 Terrible

Putra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Service, Bad HOTEL to Stay In. Stay AWAY.
This hotel was the worst. Yes I knew it was a budget low cost hotel and I just needed a short stay to shower and cleanse up from my long road trip. I've specifically told the front desk staff that I am not even staying for a night, so can't I just check in early? She gave me such an annoyed face and told me that there are not rooms available at the moment. Judging by the location of the hotel and how empty the lobby was, I assumed there was not many patrons at this hotel. So why can't she just accept my request to check in early as I did only stayed for a maximum of 6 hours. To add on to my review, the lobby is filthy hot and is there any air condition?

10/10 Excellent

Zainudin Hussin, Kota Tinggi, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place and so good! I love it. Thank you for your service. 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Stayed 1 night in Apr 2018

8/10 Good

kayal, kl

Liked: Room comfort
Nice strategic place
It was really comfortable to stay here with family.. try to add on in toiletries
Stayed 1 night in Apr 2018

6/10 Okay

Heng, KL

Liked: Staff & service
Disliked: Property conditions & facilities
Apparently all superior rooms have no view.
Dont have proper accmpaniments. no soap, no floor towels, no bottled drinking water..no compllemtnary breakfast. Nada......could be a misrepresentation for a honest traveller. Porch also dont have chairs to seat...WIFI weak
Stayed 1 night in Jan 2018

6/10 Okay

Mahmud

Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very happy to stay in hotel sentral riverview .
Stayed 1 night in Jan 2018

10/10 Excellent

Syuk, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good conditions
Nice room,clean,nice staffs and good services. Better book early to get cheaper price.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Value for money
price is reasonable considering our last minute booking. Once we entered the room, there was 'not so nice' smell, kind of smell of old wood. maybe from the old furniture. Suggest for management to put air freshener in the room to remove the smell.
Stayed 1 night in Jan 2018

6/10 Okay

dil, malacca

free breakfast incl
overall just okay. food for breakfast not so tasteful. the small cupcake is terrible. presentation is bad and the cake's itself is hard to chew. as far as I know a cake should be soft but this is hard. I am sorry.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Dec 2017

6/10 Okay

Richard Yeo, Singapore

Liked: Staff & service
Free parking. Easy to navigate if you drive. Prices reasonable
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Limited parking space but overall is good. This hotel is really close to the city, and have to find uber or grab car.
Stayed 1 night in Dec 2017

4/10 Poor

EMILY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Pisutth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable room
Stayed 1 night in Nov 2017

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Room are clean and comfortable. Affordable for hotel below rm100.
Stayed 2 nights in Nov 2017

6/10 Okay

Hoe Beng

No Fuss Hotel
An average hotel
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing!They upgrade our room to spacious room.We enjoy our stay!
Stayed 1 night in Nov 2017

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One reason to stay
Budget friendly and service is good! Staff is very helpful.
Stayed 1 night in Oct 2017

6/10 Okay

leong

Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!Upgraded to family room.
Amazing
Stayed 1 night in Jun 2017

6/10 Okay

Kalaiselvi

Disliked: Cleanliness, room comfort
I will think twice to recommend to other friend
The stay was not good at all as there is power failure in the room that given to me. They manage to change room but not so good. Breakfast was only bread toss and not worth for the money.
Stayed 1 night in Jun 2017

4/10 Poor

thong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
refriedgerator is very smelly and toilet is dirty
Room is dirty
Stayed 1 night in Jun 2017

10/10 Excellent

kenny loo, malacca malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Comfortable relaxing good service will come back again

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Attitude of staff
Quite, High floor and can see night view . Room clean is important when Guess walk in. When I Reach there, the hotel staff given one smelly room(suspect got water seepage smell), I request to change other room. First staff told me add in air-fressional, and I rejected, still request change another room. finally, they change to me.

6/10 Okay

Albert, KL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location of hotel is good.
The room is facing the main road and is noisy middle of the night due to poor acoustic treatment to the windows Air conditioning thermostat needs calibrating. Some of the TV channels need to be re tuned.

4/10 Poor

Soo, Kuala Lumpur, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, bad condition
The experience in this hotel was a terrible one. The toilet is dirty and lots of fungus on wall. The pillow is smelly. For overall, it was not a comfortable room.