Mahwah - Nanuet Spa Hotels

"Good"

"Nice hotel on the heart of Times Square. Very helpful staff."

"What a fabulous gem of a hotel! The location couldn’t be better—close to all the cool tourist spots without the chaotic buzz of Times Square. Stepping into the lobby felt like entering a stunning oasis, and the staff? Absolutely amazing! They were super kind and genuinely eager to make us feel right at home. Our room was perfect, featuring two comfy double beds and a shower that was pure magic! Seriously, that rain shower with its perfect water pressure was heavenly. Across the street, we hit the jackpot with The Smith restaurant. Not only was the food delicious, but it was also reasonably priced for such a prime location! We even tried another spot that charged nearly twice as much and was half as good. Shoutout to our sweet waitress who helped my daughter customize her order—it meant the world to us! Now, a minor hiccup: the sink had a bit of a personality—once you turned it on, water shot out so fast that it splashed everywhere! You’d think I would have learned after the first soaking, but nope, here I was soaking wet again, ha! The rooftop dining was a real treat, although the prices were a bit steep compared to local spots. But hey, you’re paying for those jaw-dropping views, and trust me, they were worth it! Overall, we had a blast and made some unforgettable memories! If you're looking for a fun place to stay, this hotel is definitely the way to go—"

"We had a very nice stay at HSJ. You cannot beat the location! Staff is "

"There was a drip coming under the bathroom sink that seemed pretty minor but by morning it had soaked all new folded towels on the shelf under the sink and flooded onto the bathroom floor. I went to tell the front desk because there's no phone number to call on the non working phone on the hotel room but the line was 75 people deep due to a national dance competition in town. However, later in the morning we ran into our sweet housekeeper that had seen the issue and she let us know that she contacted the engineer dept. The following day the drip leak was gone. Unfortunately, two days later it was back again. I think maybe you need to really fix the pipe in the bathroom or room #4006. Everything else we experienced was wonderful! We loved this hotel. It was Soo convenient to musicals and restaurants and tourist activities. We will definitely book here again in the future."

"I love their attempt to keep the hotel in a 1920-30s time capsule, however having a mini fridge would be convenient for storing restaurant leftovers, snacks, etc. "

"great location and very clean"