Mahwah - Nanuet Spa Hotels

"The staff at this hotel were amazing. Staff helped us with whatever was needed. The hotel is well cared for & inviting. The staff at the marketplace were not very accommodating & prices were super high for what was purchased. The room was great & the housekeeping staff provided many things we needed. However, after two of the 4 night stay, we didn’t receive a room cleaning or weren’t asked about it. Weird. The location is exceptional & made traveling the city very convenient. "

"There is a additional charge for "destination fee" 35$ + taxes per person at night. They should inform about that before the reservation but no"

"This property certainly has lost its charm "

"I was not satisfied with my stay! I had better expectations for the hotel and will not book this hotel a second time! Our heater in the room was not working. The staff at the reception were rude and did not make our party feel welcomed! "

"Excellent location just steps from Times Square, with easy access to restaurants and shops, yet tucked away enough to escape the noise. The rooms were clean and the beds were incredibly comfortable — perfect for resting after a busy day in the city. Highly recommend for anyone wanting the best of Times Square without the chaos!"

"Clean, house keeping was great, reception was great. "

"It was a great stay for my family. The room we had was a little small square footage wise for a double room but it still wasnt terrible we enjoyed our stay."

"Great location! Very quaint hotel with a historic-feel. "

"The client service very poor I had to remind them everyday to leave me cups forvthe cofee. They didnt wanted to send me a cofee machine. The cleaness very poor they didnt clean the mirrors. Sometimes they didnt leave the full set of towels in the barhroom. When I cslled to the reception the personal was rude. "