"The hotel itself was nice. However, there were two things that ruined our stay.
We arrived at 7pm in hopes of going for a swim and the pool was already closed.
And the other main reason we picked this hotel was because it had a free shuttle to the airport. EXCEPT for at 10am, when we needed to go. We were forced to take the earlier shuttle and wait at the airport for an extra 1.5 hours. This, and a very rude waiter at dinner, ruined our stay."