Hotel Rydges di Macarthur

"My bathroom basin did not have proper basin drain. Basin Drainage was open and Rydges was managing it using plug or a plastic lid. When plug was put on - water logged. When plug was put off I see an open drain. Not the ideal scenario when u pay a premium price for a 5 star hotel stay. I requested them either to change my room or fix it by a plumber. But no luck! They just kept avoiding my request. Very poor customer experience."

"Had a short but pleasant stay. Room was spotless and comfortable. I found the staff welcoming on arrival and were always friendly. The hotel is very well situated to the train and if travelling to the Entertainment precinct was a 5min walk to the light rail. Overall would come back"

"Bed was comfortable. Hotel itself is looking dated and tired. Rooms are semi renovated however silicone and grout in showers are discoloured /mouldy and need replaced. I wouldn’t recommend this property."

"Room smelt like sewerage Fridge in room did not work Breakfast was very disappointing Needs renovating Rust around drain of bath Would not recommend staying here"