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Reviews of Rockville Centre Inn

2 out of 5
Rockville Centre Inn
415 Ocean Avenue, Lynbrook, NY

Reviews

7.6

Good

Rating 10 - Excellent. 150 out of 481 reviews" "
Rating 8 - Good. 182 out of 481 reviews" "
Rating 6 - Okay. 89 out of 481 reviews" "
Rating 4 - Poor. 30 out of 481 reviews" "
Rating 2 - Terrible. 30 out of 481 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2020

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Francisco

Stayed 1 night in Jul 2020

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Mattress too soft
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020
Response from Luis on 4 Jun 2020
Thank you for your kind review we look forward to have you stay with us in the future.

2/10 Terrible

Rob

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything rude people not nice Won’t go there again
Stayed 1 night in May 2020
Response from Luis on 4 Jun 2020
Im terribly sorry to hear about your experience with us during your stay. I know that we are always looking to provide great service or improve our services where ever we can. We look forward to possibly seeing you again to show you that we can do better. Have a great day!!!

4/10 Poor

Jester

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
No air conditioning the room was too hit mo windows that we can open' the mini refrigerator wasn't working' the receptionist service was terrible. I wouldn't recommend this place
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much of a view, just busy roads. Not a fancy place but okay
Stayed 1 night in Feb 2020

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service friendly staff clean room
Stayed 1 night in Feb 2020

4/10 Poor

Disappointed, King of Prussia, PA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs a major overhaul - furniture was dirty and in need of repair- sheets and towels were clean - hotel was quiet.
Stayed 2 nights in Jan 2020

10/10 Excellent

Foday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 1 night in Dec 2019

10/10 Excellent

Lavern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was wonderful
Stayed 1 night in Dec 2019

4/10 Poor

ellen

Disliked: Property conditions & facilities
Did not get the handicap room that was requested. Condition of room extremely shabby, missing light bulb, missing phone in bathroom in one room and shower head rusty. Will not be back
Stayed 2 nights in Dec 2019

10/10 Excellent

Charlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking, glad I did choose this hotel!
From the moment I walked in the service was first class. I was greeted bt the friendliest front desk and check in was quick. I was in my room within 5min. The room was nice considering the star ratings. I have stayed at more expensive and higher star ratungbhotels and the rooms were not as nice. Yes their could be some updates, but for price, location, comfort and service I will indefinitely stay here again.
Stayed 1 night in Dec 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tad outdated but comfortable , clean and friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

C G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and cozy
Overnight stay for a wedding. Quick shuttle service from JFK - arrived for me in 15 minutes. Friendly and helpful staff. Allowed me to check in super early. Quiet neighborhood. Clean and comfortable room, spacious. Ok breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2019

2/10 Terrible

conroy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Quiet. Clean. Very comfortable. id stay here again! Carpet was stained in some areas of the hotel but others pretty new-looking property.
Stayed 1 night in Nov 2019

8/10 Good

R, Boston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, friendly staff, decent breakfast and clean room. A bit expensive for the accommodations though.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love how convenient the location was. Short drive to neighboring restaurants and attractions.
Stayed 1 night in Oct 2019

2/10 Terrible

LISA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Owner of this hotel should be ashamed
This is an old hotel that has not been kept up. The carpet in the hallways are stained and woren. The upholstered furniture in the main lobby and lounge area are woren and dirty. Our room was marginal. Furniture is old, worn and dirty. Bathroom, again, old and not well kept...wallpaper falling off, walls were dirty. Shower, toilet and sink were clean. Bed linens were clean. Bed was comfortable. There is pattern to this hotel that shows a lack of pride in ownership! I was embarrassed to be staying here but I knew what I was getting into because I read the reviews. I was hoping that it wasn't as bad as the reviews made it out to be but it was. We made the best of it and was able to find humor in it. The staff was pleasant and attentive to our requests for extra pillows and bath towels.
Stayed 2 nights in Oct 2019

8/10 Good

Bill, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning breakfast. Also quite. Staff was pleasant and very helpful.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stains on floors, signs of liquid exposure throughout third floor (where we stayed). Shower / tub were not thoroughly cleaned (there were stray hairs from previous guest). On the positive side, late night check in was accommodating and our request for a king Bed was granted (we booked a standard room, which was not guaranteed to be a king).
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
it was good valiue a little dated but clean and friendly staff
Stayed 2 nights in Aug 2019

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Gone downhill
This used to be our go-to place when on Long Island. This will be our last stay; for the first time I noticed the aging interior. Perhaps we got a bum room but it still should have been kept up. The PROS: Candy & apples at front desk. Free shuttle to the subway. AC functioned OK. The CONS: Old style TV, poor reception, guide unreadable. Took up way too much room on dresser of which there was very little. No full-length mirror. Lighting around the room but none in the right places, room still dim. One dresser drawer only pulled out 1/2 way. Another drawer pull broken off. Bath drain plug did not work so hard to wash hand-washables. Bath counter soaked with water every time the faucet was used, & was way too small. Bath fan worked but did nothing, mirrors all steamed up. One night had cockroach in the bathroom. Found previous occupant's cracker crumb on carpet next to bed, otherwise very clean. One bed had a sag area, pillow not that comfortable. No pen or paper provided. Breakfast used to be better, worst we've had after 2 weeks of hotels, only one good thing, genuine NY bagels, delicious. Scrambled eggs had hard spots from sitting around. Sorry RCI, it was a good run for us but the hotel is in serious need of updating, with shabby wood on trims & bottom of bath door peeling off & damaged, peeling wallpaper, restrooms by breakfast area had broken toilet paper holders. just not appealing anymore.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveller

RUDE DISRESPECTFUL LADY!!! Why???
There was this one white lady at the front desk she was very rude and disrespectful and I am a black Jamaica do the math!!! Why???
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 6 nights in Aug 2019

8/10 Good

JoLynne, Cedar Rapids Iowa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for us.The staff was very friendly and the woman who checked us in was very friendly and helpful. The room was great but needed a little upkeep.But over all we were very satisfied. The continental breakfast was very nice.Thank you
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Unclean, smelly and lack of support. Below average.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean hotel i would recommend to other people to stay here
Stayed 1 night in Aug 2019

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could use some upgrading, but comfortable & in a good location for our needs.
Stayed 1 night in Jul 2019

8/10 Good

Janet

Liked: Cleanliness
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities
Definitely not worth the price, but I guess because it's in NY everything is overpriced. For the prices they charge they could clean up the place a bit. The staff was nice tho.
Stayed 1 night in Jul 2019

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
I enjoyed my stay at this hotel, beds were comfortable, room clean.....
Stayed 1 night in Jul 2019

8/10 Good

AMVZ, Florida

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Perfect for people that like reminiscing the mid-seventies
Stayed 1 night in Jun 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

LARRY, Florida

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Our 2 days at the inn.
The room was OK. The tv is very old and not very clear.. The place could use a renovation. The breakfast was adequate.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that made you feel not welcome & depressed
Dingy hotel, bedsheet had strings of hair. Obviously, bed sheet wasn't changed. Musty, mildewy smell throughout hallway and inside the room. Front desk wasn't friendly nor rude but they didn't seem to care. Won't stay again.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019