Hotel dengan Kolam Renang di Longfield

"The hotel was very poorly staffed throughout our stay. 75%+ of tables had dirty glasses / empty bottles that needed clearing. All draught options were off at the bar and we were charged 20% service for opening 2 bottles of beer. The spa was ok but very tired. The changing rooms had a lot of broken plastic worksurfaces. The pool itself was ok but had clearly had a rushed refurbishment with a poorly fitting pool liner. It all felt quite claustrophobic. The jacuzzi was way over-chlorined...

"Georgina has been very helpful over the phone, when I said I wanted to request for early check in and Irene also helped us get a room quickly. It was very welcoming."

"Great location. Good staff. Large enough rooms with space for everyone!"

"Really fab room - it was worth the upgrade via Expedia for the higher floor. We even watched fireworks going off on the Thames! Lovely hotel. Tasty room service after a late night at Wembley and really well positioned to get about the city"

"While a last minute booking due to a cancelled flight, we were blown away with the reception received and the quality of the hotel and rooms. Excellent."

"Very nice, great view"

"Unimpressed. Booked this hotel specifically for ac. Got room 336 with broken ac. Was told by first receptionist “well, it is hot out, but I’ll inform maintenance”. Second receptionist said she would call maintenance. Never got fixed. After two nights of our four night stay (and multiple visits to the front desk) we finally got a nice competent staff member who cared enough to fix our situation and switched us to a room with functioning ac. Unfortunately the ac wasn’t our only issue. The towels...

"Overall, we had a wonderful stay and would highly recommend this hotel. The location is excellent, making it easy to explore the surrounding area. The rooms were very clean, comfortable, and well maintained. The Room Service, front desk staff were friendly, professional, and always willing to help. We also really enjoyed the restaurant and bar, both of which offered great food, drinks, and service. The breakfast had a good variety of choices and was a great way to start the day."