This is a really handy place if using King's Cross or St. Pancras, you can be there within 5 mins of leaving the station. Staff made contact ahead of arrival to check what welcome drink we'd like, and were there to ensure we had no problems accessing our room ( key code entry ).
One problem was the really loud radiator in the room, which woke both of us up at 3am. Took quite a while to make it quiet - this could do with sorting. The washbasin, outside of the bathroom, could do with some soap.
Room looks really good, has a fridge full of goodies, and Netflix on TV. Fresh tea dropped off in the mornjng. Bed very comfortable. So overall, lots of positives.