Hypo-allergenic bedding, memory-foam beds, free minibar

Reviews of The Rokxy Townhouse - Kings Cross

3 out of 5
The Rokxy Townhouse - Kings Cross
29 Argyle Square, London, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 154 out of 222 reviews" "
Rating 8 - Good. 47 out of 222 reviews" "
Rating 6 - Okay. 10 out of 222 reviews" "
Rating 4 - Poor. 9 out of 222 reviews" "
Rating 2 - Terrible. 2 out of 222 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My colleague had a fantastic stay with a few bits in the mini bar for free and said the staff were so friendly. He has stayed at the Roxxy several times now and loves it.
Stayed 1 night in Mar 2024
Response from Yannis on 9 Mar 2024
Thank you for sharing your colleague's wonderful experience with us, Marissa! We're thrilled to hear that they had a fantastic stay and that they appreciated the complimentary items in the mini bar. It's always a pleasure to welcome back returning guests, and we're delighted that your colleague has enjoyed their stays with us multiple times.Our team takes great pride in providing friendly and attentive service to all our guests, and we're pleased to hear that this was reflected in your colleague's experience. We look forward to continuing to provide exceptional hospitality to both your colleague and yourself in the future.

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Check in code was not provided even though I got a text that my room was available. Hot water not working one day.
Stayed 6 nights in Feb 2024
Response from Yannis on 10 Feb 2024
Thank you for taking the time to share your feedback.We apologize for the inconvenience you experienced with the check-in code not being provided and the issue with the hot water. Your comments have been duly noted, and we will take immediate steps to address these issues to ensure they do not occur in the future.Please accept our sincere apologies for any inconvenience caused during your stay. We strive to provide all our guests with a comfortable and seamless experience, and we regret that we fell short of this during your visit.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 Excellent

Tanya

Stayed 1 night in Feb 2024
Response from Yannis on 21 Mar 2024
Thank you for taking the time to rate us, Tanya.We look forward to hosting you again in the future.

8/10 Good

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for one night, and the free snacks and welcome gift were a lovely touch. Location was great, but still quiet.
Stayed 1 night in Jan 2024
Response from Yannis on 26 Jan 2024
Thank you for choosing to stay at The Rokxy Hotel Kings Cross and for taking the time to share your thoughts with us! We are thrilled to learn that your one-night stay was perfect, and you enjoyed the complimentary snacks and welcome gift. Our team takes great pride in creating a welcoming and comfortable atmosphere for our guests, and it's wonderful to hear that these little touches made a positive impact on your experience.We're glad the location suited your needs, providing both convenience and a quiet setting. Should your travels bring you back to London, we would be delighted to host you again. If there's anything specific you loved or any areas where we can improve, please let us know. Safe travels, and we hope to welcome you back in the future!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The staff were super friendly and couldn’t be more helpful, the room was clean and beautifully furnished. The gift in the room was a delightful touch and tea in bed in the morning was amazing. I will definitely use again and suggest to friends.
Stayed 1 night in Jan 2024
Response from Yannis on 26 Jan 2024
Thank you so much for taking the time to share your wonderful feedback, James! We are delighted to hear that you had an enjoyable stay at The Rokxy Hotel Kings Cross. Our team works hard to provide excellent service, and we are thrilled that you found our staff super friendly and helpful. It's fantastic to know that you appreciated the cleanliness and beautiful furnishings in your room. The little gift in your room and the morning tea in bed were our pleasure to offer – we're glad they added to your experience. We truly appreciate your recommendation and are honored to be your choice for future visits to London. If there's anything specific you loved or any suggestions for improvement, please feel free to share. We look forward to welcoming you back on your next visit!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Yannis on 18 Jan 2024
Thank you for the lovely rating, Paul.

10/10 Excellent

Olivia

Stayed 1 night in Dec 2023
Response from Yannis on 26 Jan 2024
Thank you for the lovely rating, Olivia.

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor, would def come back!
Stayed 1 night in Dec 2023
Response from Yannis on 10 Jan 2024
Thank you for your lovely review, Arielle.

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Yannis on 22 Jan 2024
Thanks for the lovely rating, Susan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, would stay again
Great location a couple of minutes walk from the train station. Rooms are modern and clean, and thoughtful gestures such as a gift left in the room and a tea trolley the next morning were a wonderful touch. Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Yannis on 1 Jan 2024
Thank you for sharing your positive experience with us! We're delighted to know that our location, room cleanliness, and thoughtful gestures added to the enjoyment of your stay. Our team is committed to providing a memorable experience for our guests, and we're thrilled to learn that we've succeeded in making your stay special. We look forward to the opportunity of hosting you again in the future. If you have any further comments or suggestions, feel free to share. Safe travels, and thank you for choosing The Rokxy Hotel.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hosts in quirky townhouse near Kings X
Amazingly hospitable hosts made us feel very welcome and supplied heaps of treats, including free minibar of snacks and drinks, and freshly brewed tea outside our door in the morning. The room itself was comfortable, quirky with great decor and complete with two huge onesies! The location is ideal for Kings Cross/St Pancras station so suited our plans. Otherwise I would not stay in the Kings Cross area as it is dirty and felt a bit unsafe which is a shame as all the old townhouses in the area (including The Roxxy are beautiful).
Stayed 2 nights in Dec 2023
Response from Yannis on 1 Jan 2024
Thank you for taking the time to share your experience with us, Kelly. We're thrilled to hear that you enjoyed the hospitality and treats during your stay. Your satisfaction is our top priority. We understand your concerns about the neighborhood, and we appreciate your honesty. We continuously strive to provide a safe and comfortable environment for our guests within our property. If your travels bring you back to the area, we'd be delighted to welcome you again and ensure your stay is both enjoyable and secure. Safe travels, and thank you for choosing The Rokxy Hotel.

10/10 Excellent

sally

Roxy Hotel
Quirky small room but very clean and stylish right next to king’s cross. Comfortable and cosy
Stayed 1 night in Dec 2023
Response from Yannis on 29 Dec 2023
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the unique charm of our small yet stylish room. It's wonderful to know that you found it clean, comfortable, and cozy. Being right next to King's Cross adds to the convenience of our location. We appreciate your kind words and hope to have the pleasure of welcoming you back to Rokxy Townhouse in the future.

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely welcoming and made our stay enjoyable. Great location to kings cross station.
Stayed 2 nights in Dec 2023
Response from Yannis on 20 Dec 2023
Thank you for taking the time to share your positive experience with us! We're delighted to hear that the staff's warm welcome contributed to an enjoyable stay for you.It's wonderful to know that our location near Kings Cross station met your expectations. We appreciate your kind words and look forward to the opportunity to welcome you back for another great stay in the future.If there's anything specific you loved about your visit or if there's anything more we can do to enhance your next stay, please feel free to share your thoughts.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, with easy access to bus and tube stations. Nice room although small had everything we needed for our two night stay in London. The service from arrival to leaving was excellent with some really nice touches showing they cared about your stay
Stayed 2 nights in Dec 2023
Response from Yannis on 18 Dec 2023
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us.It's fantastic that our location and accessibility to bus and tube stations contributed to the convenience of your visit. We're pleased to know that despite the room size, it had everything you needed for your two-night stay in London.Your kind words about the service from arrival to departure warm our hearts. We strive to provide excellent service and are thrilled that you appreciated the thoughtful touches that conveyed our genuine care for your stay.Thank you for choosing us, and we hope to welcome you back for another memorable stay in the future!

10/10 Excellent

Rhian

Stayed 1 night in Dec 2023
Response from Yannis on 11 Dec 2023
Thank you for the lovely rating, Rhian.

4/10 Poor

Nikki

Travelled with group
Liked: Staff & service
Disliked: Room comfort
While our hosts were welcoming, very kind & attentive.The room however was far too small.The bed which was supposed to be a queen was most definitely a double and we couldn't fit in it together! The bathroom you could only just fit in!! We requested to move to a room which could accommodate us but they were full which is good for them but not for us!! I had to book a room elsewhere at my own cost. It was that or one of us sleeping on the floor! I've requested a refund from both parties to no avail. I've attached a picture of the room I booked on this site and the one we got!!
Stayed 1 night in Dec 2023
Response from Yannis on 11 Dec 2023
Thank you for taking the time to share your feedback about your recent stay with us, Nikki. We appreciate your kind words regarding our hosts and their welcoming and attentive service. However, we sincerely apologize for the inconvenience you experienced with the room size and bed configuration. We understand the importance of a comfortable and spacious accommodation, and we regret that the room did not meet your expectations. We also regret that we were unable to accommodate your request to move to a more suitable room due to full occupancy. We recognize the impact this had on your stay, and we apologize for any inconvenience it cause. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated special!
Wonderful experience. Good size room, lots of special treats including snacks and wine in the refrigerator, chips and sweet treats also provided. Plenty of coffee and tea and a great tea trolly delivered every morning! Loved our stay!
Stayed 4 nights in Nov 2023
Response from Yannis on 5 Dec 2023
Thank you so much for your glowing review, Laurie! We're thrilled to hear that you had a wonderful experience during your stay. It warms our hearts to know that you enjoyed the thoughtful touches in your room, from the snacks and wine to the delightful tea trolley each morning. We aim to make every guest's stay special, and we're delighted we could achieve that for you. We look forward to welcoming you back for another fantastic stay!

4/10 Poor

Hamish

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Very pokey and tight rooms that could do with a refresh. The lack of reception / staff was problematic as there was no one to address any issues with. We had very loud people in the next room and the walls aren’t particularly soundproof and couldn’t ask any staff about it.
Stayed 1 night in Dec 2023
Response from Yannis on 5 Dec 2023
Thank you for sharing your feedback, and we sincerely apologize for any inconveniences you experienced during your stay. We're sorry to hear that the room size and condition did not meet your expectations, and we appreciate your input for improvement. Regarding the noise disturbance, we regret any discomfort caused by neighboring guests. We are actively addressing soundproofing measures and will ensure a more comfortable stay for future guests. We understand the importance of a responsive staff, and we are working on enhancing our communication channels for prompt issue resolution. Your comments are invaluable to us, and we hope to have the opportunity to provide you with an improved experience in the future.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and a fabulous hotel. Yannis and the team give a personal touch to your stay. Clean and beautifully styled rooms. What more do you need?
Stayed 1 night in Nov 2023
Response from Yannis on 28 Nov 2023
Thank you for your kind words, Karen! We're delighted you enjoyed your stay and appreciated the personal touch. Clean, stylish rooms are what we aim for. Looking forward to welcoming you back! - Yannis and the Team

10/10 Excellent

Situerte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Yannis on 28 Nov 2023
Thank you Situerte for the lovely rating.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Blown away by the staff and their concern over how comfortable my staff should be
Stayed 1 night in Nov 2023
Response from Yannis on 23 Nov 2023
Thank you so much for taking the time to share your positive experience with us, Paul! We are thrilled to hear that our staff's dedication to ensuring your comfort left a lasting impression on you. Providing excellent service and creating a comfortable environment for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of hosting you again in the future. If you have any specific feedback or suggestions on how we can further enhance your experience, please feel free to share. Your insights are invaluable as we continuously strive to improve our services. Thank you once again for choosing us, and we look forward to welcoming you back!

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service
This is a really handy place if using King's Cross or St. Pancras, you can be there within 5 mins of leaving the station. Staff made contact ahead of arrival to check what welcome drink we'd like, and were there to ensure we had no problems accessing our room ( key code entry ). One problem was the really loud radiator in the room, which woke both of us up at 3am. Took quite a while to make it quiet - this could do with sorting. The washbasin, outside of the bathroom, could do with some soap. Room looks really good, has a fridge full of goodies, and Netflix on TV. Fresh tea dropped off in the mornjng. Bed very comfortable. So overall, lots of positives.
Stayed 1 night in Nov 2023
Response from Yannis on 17 Nov 2023
Thank you for taking the time to share your feedback, Martin! We appreciate your positive comments about our convenient location, proactive staff, and the amenities provided in the room. We apologize for the inconvenience caused by the loud radiator and the absence of soap near the washbasin. Your feedback is valuable, and we'll address these issues promptly to enhance the overall guest experience. We're delighted to hear that you enjoyed the room's aesthetics, the complimentary goodies in the fridge, and the comfort of the bed. We hope to welcome you back for an even more enjoyable stay. If you have any further suggestions or concerns, please don't hesitate to reach out.

10/10 Excellent

Mei Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, really like being able to communicate directly with them through text - very pleasant service and they go out of their way to help
Stayed 4 nights in Nov 2023
Response from Yannis on 17 Nov 2023
Thank you for your wonderful review, Jen! We're thrilled to hear that you enjoyed your stay at our hotel. Our team is committed to providing exceptional service, and we're glad to know that you appreciated our direct communication through text. If there's anything more we can do for you in the future, don't hesitate to let us know. We look forward to welcoming you back on your next visit.

8/10 Good

Fern

Business traveller
Liked: Staff & service
Amazing touches but very tired and a little grubby
The personal touches provided in this hotel are really great and the staff were lovely; the rooms and decor are quirky and fun, BUT when you look past this the room was beyond tired and a little grubby. The bed was really lumpy and uncomfortable and there was no mattress protector or anything other than a think sheet so not really very hygienic. Really really lovely touches but they’d be better spending a little on refurb
Stayed 1 night in Nov 2023
Response from Yannis on 13 Nov 2023
Thank you for taking the time to share your feedback. We appreciate your kind words about our unique and quirky decor, personal touches, and the warmth of our staff. We also value your constructive criticism regarding the condition of the room. Please accept our sincere apologies for any inconvenience caused by the tired appearance and any lapses in cleanliness. Your comments are instrumental in our commitment to continuous improvement. We take your concerns seriously, and rest assured, we'll be looking into ways to enhance the comfort and cleanliness of our rooms. Your comfort is our top priority, and we'll take immediate steps to address the issues you've raised. If you decide to stay with us again, we'd love the opportunity to provide you with an improved experience. Thank you for choosing us, and we hope to have the chance to welcome you back.

10/10 Excellent

TOBY

Stayed 1 night in Nov 2023
Response from Yannis on 9 Nov 2023
Thank you for rating us so high, Toby.We look forward to hosting you again in the future.

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find !
Lovely hotel, quick business trip but blown away by the quality. Excellent communications and secure check in. Team members just lovely and so welcoming helping with anything you may need. Really appreciated the water and snacks in the room and the welcome drink. Bed super comfy, slept great. Plenty of towels. Had everything I needed. Will certainly be back.
Stayed 1 night in Nov 2023
Response from Yannis on 8 Nov 2023
Thank you for your wonderful review of our hotel, Claire. We're thrilled to hear that you enjoyed your recent business trip with us and that our quality and service exceeded your expectations. It's great to know that you found our communications efficient and the check-in process secure. We take pride in the warm and welcoming service provided by our team, and we're pleased to hear that they were able to assist with your needs.We're glad you appreciated the complimentary water, snacks, and welcome drink in your room. A comfortable night's sleep is essential, and it's fantastic that you found our beds to be super comfy. Thank you for acknowledging the ample supply of towels and mentioning that we had everything you needed. We look forward to welcoming you back during your future visits. If you ever have further feedback or requests, please don't hesitate to let us know.

8/10 Good

Thomas

Stayed 1 night in Nov 2023
Response from Yannis on 9 Nov 2023
Thank you for the rating, Thomas.We look forward to hosting you again in the future.

8/10 Good

Raya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Yannis on 2 Nov 2023
Thank you for the lovely rating, Raya.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
I have recently had a stay here and i could not be welcomed and looked after any more. From being greeted, the free mini bar, the bottle of procesco to the quirky room and underground bathroom. Would defiantly stay there again!
Stayed 1 night in Oct 2023
Response from Yannis on 1 Nov 2023
Thank you so much for your wonderful review, Katrina! We're thrilled to hear that you had such a positive experience during your recent stay with us. We take pride in providing a warm and welcoming atmosphere, and we're delighted to know that you appreciated the little touches like the free mini bar, the bottle of Prosecco, and the unique character of our rooms. We look forward to welcoming you back in the future, and we're here to ensure your next stay is just as enjoyable. Thank you for choosing to stay with us!

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great staff
Amazing stay, the room was lovely with great amenities, and the manager was lovely and super helpful. It was a really nice last stop on our trip and we left smiling. Defo recommend this place.
Stayed 1 night in Oct 2023
Response from Yannis on 26 Oct 2023
Thank you for your kind words, Nick! We're thrilled to hear that you had an amazing stay and enjoyed our lovely rooms during your honeymoon. Our team is dedicated to ensuring that our guests have a fantastic experience, and we're delighted that you found our manager lovely and super helpful. It's wonderful to know that your stay left you with a smile, and we truly appreciate your recommendation. We look forward to hosting you again in the future for another enjoyable visit.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Room was very nice and the staff is incredible. The rooms are very small but par for the course in London.
Stayed 1 night in Oct 2023
Response from Yannis on 21 Oct 2023
Thank you for your lovely review, Mark.We look forward to hosting you again in the future.

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helped with everything needed and stocked up mini bar with great treats
Stayed 2 nights in Oct 2023
Response from Yannis on 20 Oct 2023
Thank you so much for another lovely review, Marissa.Always glad to have your colleagues staying with us.

10/10 Excellent

Marissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the rokxy again for my colleague and they were very helpful and friendly as before and put the few things I asked for in the minibar. He was very happy and touched. Thank you for making him feel so welcome
Stayed 1 night in Oct 2023
Response from Yannis on 13 Oct 2023
Thank you for your continued loyalty and for taking the time to leave us a review. We greatly appreciate your ongoing support. We're thrilled to hear that Oliver's recent stay at our hotel was as pleasant as ever. It's our pleasure to assist with your colleague's stay, and we're delighted to have made them feel welcome and happy again. Your feedback encourages our team to maintain the high level of service we aim to provide. If there's anything more we can do to enhance your future stays or assist your colleagues, please don't hesitate to let us know. We look forward to welcoming Olly back again soon.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find yourself a better hotel with working shower
The shower faucet in the bathroom was not working on the day we arrived, it was putting out scalding hot water. We notified management right away that night and again the following morning, hoping the situation would be fixe. When we returned to the hotel that day, property manager assured us the shower faucet was fixed. The shower was never fixed during and stay and we couldn’t take a shower for two straight days. Shower is a basic amenity for any hotel at this price range. We complained to management upon returning from the trip, was promised to get resolution but never heard back. Terrible experience and service overall. Find yourself a better hotel.
Stayed 2 nights in Aug 2023
Response from Paul on 9 Oct 2023
Thanks for taking the time to write a review.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very small hotel with just a few rooms and no front desk but the staff were helpful. It was conveniently close to Kings Cross Station. The room included some free minibar items and did include a coffee maker and fridge. The only negative was that the room that we had was small, the en-suite in particular was tight on space.
Stayed 1 night in Sep 2023
Response from Yannis on 27 Oct 2023
Thank you for taking the time to share your feedback with us, Chris. We're pleased to hear that you found our staff to be helpful and that our convenient location near Kings Cross Station was a benefit to your stay. It's great to know that you appreciated the complimentary minibar items, coffee maker, and fridge in your room.We understand that the room size, especially the en-suite, was a bit smaller than expected. We appreciate your feedback, as it helps us make improvements for the future. We hope that, overall, you had a comfortable and enjoyable stay, and we'd be delighted to welcome you back in the future. If you have any specific preferences for room size or any other requests for your next visit, please feel free to let us know, and we'll do our best to accommodate your needs.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Yannis on 2 Oct 2023
Thank you for taking the time to rate us, David.

4/10 Poor

Claude

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel should not be one. At the prices asked, it is inadmissable. Rooms are miniscule even by London standards. Bathroom is minimal to say the least, make do with single towel, shower in a cubicle so small that it is impossible to soap or dry oneself. Amenties non-existent. Per square meter this may be the most expensive hotel in London. Manager, who covers 3 hotels, polite, but well aware of the failings of the property. No proper ventilation, no air-con. List goes on. Do not go there or any of the Argyle Square hotels. They prey on unwary travelers seeking lodging near the rail stations.
Stayed 1 night in Sep 2023
Response from Yannis on 29 Sept 2023
We appreciate your feedback and understanding of our hotel, Claude. Your observations have been duly noted, and we will strive to improve the overall guest experience. We value your input and will work diligently to address the areas you've mentioned. Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.

10/10 Excellent

Matthew

Stayed 1 night in Sep 2023
Response from Yannis on 18 Oct 2023
Thank you for taking the time to give us such a lovely rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic townhouse room with lovely view over London square. Great access to Kings Cross / St Pancras. Great team at hotel - thanks for the welcome gift and snacks!
Stayed 1 night in Sep 2023
Response from Yannis on 27 Sept 2023
Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed your stay in our townhouse room and that you had the chance to appreciate the lovely view over London Square. It's fantastic to know that our location, with its easy access to Kings Cross / St Pancras, added to the convenience of your visit. We take pride in providing a seamless and comfortable experience for our guests. Our team was equally thrilled to read your compliments. Your kind words have truly brightened our day, and we are pleased to have had the opportunity to welcome you with a special gift and snacks to enhance your stay. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know

8/10 Good

BRENDA, AURORA

Travelled with family
What I liked was close to tube station. What I didn’t like was room provided was not room booked. They did fix this issue and moved us to a different location.
Stayed 6 nights in Sep 2023
Response from Yannis on 15 Sept 2023
Thank you Brenda for taking the time to rate us.

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness, staff & service
Room was very small and the bathroom and shower very limited space not ideal. The staff were very friendly and helpful.
Stayed 1 night in Sep 2023
Response from Yannis on 10 Sept 2023
Thank you for taking the time to share your feedback with us, Yvonne. We greatly appreciate your comments. We're delighted to hear that you found our staff to be friendly and helpful. However, we apologize if the room size and bathroom did not meet your expectations. We understand that space can vary, and we appreciate your understanding. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' experiences. If you decide to stay with us again, please don't hesitate to reach out with any specific requests or preferences, and we will do our best to accommodate them. Thank you for choosing us for your stay, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Teresa

Stayed 1 night in Aug 2023
Response from Yannis on 28 Aug 2023
Thank you Teresa for taking the time to rate us.

10/10 Excellent

Carl

Stayed 1 night in Aug 2023
Response from Yannis on 11 Aug 2023
Thank you Carl for taking the time to rate us.

10/10 Excellent

Katherine

Stayed 1 night in Jul 2023
Response from Yannis on 30 Jul 2023
Thank you Katherine for taking the time to rate us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Yannis on 24 Jul 2023
Thank you David for taking the time to rate us.

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to beat
Overall it's difficult to beat this place on its location, value and service. Just 5 minutes walk from Kings Cross with secure entry and assistance on hand whenever needed, little touches make it stand out. There's a welcome gift, some water and snacks on arrival and cookies outside your door in the morning. Little handwritten notes too. Communication throughout was very good. We stayed in a Rokxy Queen - a surprise with ours was that the kitchen sink is also the bathroom sink (!) and is best not to think too hard about that one. You get used to it. With it having a kitchen, and the sink doubling as a bathroom wash basin, an improvement could be made by adding hand towels and a tea towel into the mix - but overall I'd say you can't really go wrong with Rokxy Townhouse, especially if you can find a deal and you're in town for a night or two.
Stayed 2 nights in Jul 2023
Response from Yannis on 17 Jul 2023
Thank you Pete for your review! We appreciate your feedback and are delighted to hear that you found our location, value, and service to be top-notch. It's fantastic to know that the little touches and assistance provided by our team made your stay memorable. We apologize for any inconvenience caused by the unique setup of the Rokxy Queen room, with the kitchen sink also serving as the bathroom sink. We take note of your suggestion regarding hand towels and a tea towel, and we'll certainly consider it for future improvements. We look forward to welcoming you back to Rokxy Townhouse in the future, and we hope your next stay will be even more enjoyable. If you have any further comments or questions, please don't hesitate to reach out to us directly.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Yannis on 12 Jul 2023
Thank you Martin for taking the time to rate us.We look forward to hosting you again in the future.

8/10 Good

DEBBIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room in Central location
Stayed 2 nights in Jul 2023
Response from Yannis on 11 Jul 2023
Thank you Debbie for taking the time to give your feedback.

8/10 Good

Graham, Cottesmore

Travelled with partner
Liked: Staff & service
Staff, in particular Neil, very friendly and helpful
Stayed 2 nights in Jul 2023
Response from Yannis on 11 Jul 2023
Thank you Graham for your lovely review.

10/10 Excellent

Liane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here with very friendly and attentive hosts. Collecting our luggage and storing it was a lovely touch, as were the sandwiches and stocked fridge after a day of travelling! The bathroom is very small, but that’s to be expected in London! Would highly recommend.
Stayed 2 nights in Jul 2023
Response from Yannis on 10 Jul 2023
Thank you Liane for your review! We're thrilled to hear that you had a great stay with us and enjoyed the friendly and attentive service provided by our hosts. We're glad the luggage collection and storage, as well as the sandwiches and stocked fridge, added to your overall experience. We appreciate your understanding regarding the bathroom size, which is indeed common in London. Thank you for recommending us, and we hope to welcome you back in the future!