- Disliked: Cleanliness, amenities, property conditions & facilities
The location of the hotel from central London and tube stops was brill, however the Kensington feel wasn't there due to scaffolding on buildings. The service was quick and responsive. The room (Quad Room) provided didn't match any pictures on this site. As soon as we stepped foot into the room, we knew we weren't going to stay with the stains on pillows, floor and walls. It also didn't feel as safe as it could be with the lock of the door falling off as soon as we closed the door. I mean in retrospect you get what you pay for and for us this seemed like a good deal but it wasn't worth it. As my mum would say it was a "cheap and dirty dive".