Hotel Dekat Lewisville Grand Theater

"the shower went from hot to cold, and didn't recuperate to hot "

"I appreciate that the front desk receptionist was polite and helpful, unfortunately the overall condition and maintenance of the property fell short of expectations. Upon arrival, there was a trash bin left inside the elevator and a cart sitting unattended outside. What was concerning is that even after multiple trips back and forth, these items remained in the same position, which gave the impression of poor upkeep. Breakfast was also disappointing. The options were extremely limited,...

"Wasn’t very clean. Didn’t have any shampoo or conditioner so bring your own. Didn’t smell very good either. "

"Breakfast was good "

"staff was not very welcoming."

"The staff were most friendly and helpful. Facilities great, and comfortable"

"We had to move rooms because the burner didn’t work and microwave didn’t work. Shower was closed so tightly I couldn’t open the water. Sticky floors. Loud bathroom air filter. Low cost bedding (not cotton). No community room. No kitchen items need to buy yourself (go to the dollar store or target discount). The thing that made me leave early was the poor WiFi even after “upgrading” it was still horrible!!! Just stupid back and forth blaming the other party and couldn’t not issue a refund....

"I recommend for a low-key hotel, with great service, hot standard breakfast, and clean rooms. My family and I rented a car, and decided to stay here due to proximity to DFW airport & because it was in the middle of the many cities (Plano, Frisco, Downtown Dallas, Fort Worth, etc). We also needed a room with a sofa/trundle bed, and most hotels all around Dallas did not offer this at a reasonable price. Staff always said hello and goodbye with a smile, and the breakfast bar had great options,...

"Parking safe food good Kevin check in guy wonderful "

"Swimming pool was closed the entire 9 days we were there. Manager said pool would open but never did. Also facial tissues were out the entire time."

"Nice"

"Good servíce"

"We had to buy towels because all the towels were stained with brown spots. No issues with the staff! "

"it was ok"

"Breakfast was great. Area for guests to eat was tidy and clean. Only complaint was the pillows. They were flat and didn’t hold any shape. "

"Noisy refrigerator."

"Clean room, air conditioning was good,"

"Room smelled terrible until ran ac half hour,room was decent and for where located next to I-35 was actually quiet overall ok but for price could have not smelled and been cleaner, that being said I would stay again Staff was great"