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Reviews of TownePlace Suites by Marriott Leesburg

2.5 out of 5
TownePlace Suites by Marriott Leesburg
238 Eagles Watch Street, Leesburg, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 177 reviews" "
Rating 8 - Good. 32 out of 177 reviews" "
Rating 6 - Okay. 4 out of 177 reviews" "
Rating 4 - Poor. 4 out of 177 reviews" "
Rating 2 - Terrible. 5 out of 177 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here the past several years during the Leesburg Bikefest and we will continue on doing so! We love how convenient it is to Main St, the breakfast is delicious (the oatmeal with all the toppings is a real treat!), the elevators are quiet and quick and the rooms have everything we could ever hope for!
Stayed 3 nights in Apr 2024

10/10 Excellent

Rae’Chel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, enjoyed the complimentary cookies, the staff was helpful and breakfast was delicious!
Stayed 1 night in Apr 2024

10/10 Excellent

Waleska

Stayed 6 nights in Apr 2024

10/10 Excellent

Brittany, Estancia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel & staff were wonderful. They have a great breakfast every morning with lots of options. The rooms were spotless and comfortable. Glenn at the front desk was amazing. He was super helpful, polite, professional & knowledgeable. I’d recommend this hotel to anyone staying in the area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Timothy

Location
Stayed 2 nights in Apr 2024

10/10 Excellent

YALILA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

George H

Stayed 2 nights in Mar 2024

8/10 Good

Richard, Jermyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Genertal Manager on 20 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebratingthe great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

DONNA

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was nice and room was clean.
Stayed 1 night in Feb 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient to downtown. The rooms are comfortable and the amenities make for a comfortable stay. We have stayed here multiple times - it is busy but quiet. Perfect for vacation and business travel alike
Stayed 2 nights in Feb 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Deborah

Travelled with partner
Liked: Amenities
Wry nice new property
Stayed 1 night in Feb 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrew was extremely helpful. Clean room & facility. Good breakfast selections. Maintenance replaced our noisy a/c unit immediately (replaced, not repaired!)
Stayed 3 nights in Feb 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full size refrigerator and kitchenette is nice.
Stayed 1 night in Feb 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel Bright & clean.
Stayed 2 nights in Feb 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed only one night but the hotel was very clean and comfortable. The breakfast was fantastic! We would stay there again if we were in the area.
Stayed 1 night in Feb 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Queshanda

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water wasn't getting too hot but other than that it was a pleasant place. I would definitely stay again
Stayed 1 night in Feb 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Velva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Jan 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, new property conveniently located close to downtown Leesburg
Stayed 3 nights in Jan 2024
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

JEIMY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly
Stayed 3 nights in Dec 2023
Response from General Manager on 12 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at TownePlace Suites Leesburg, FL.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the money
It is a great place to stay, we will definitely be booking this hotel when we are back in the area. The bed was comfy, the room has a small refrigerator, sink, stove top and dishwasher! The room was pretty clean. I had to ask for a hair dryer but it was not an issue.
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lissette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and clean hotel
Stayed 2 nights in Jan 2024
Response from General Manager on 22 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Tina was great at check in
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on 22 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and in a nice area. We were able to find a cozy restaurant/bar that was nearby to enjoy a light dinner and drinks. All in all, I would certainly stay here again.
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jean

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 9 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Amenities
It was very nice rooms clean, all staff very nice and helpful. Breakfast was good. It was very quiet. We will stay again if we ever go back to that area.
Stayed 2 nights in Dec 2023
Response from General Manager on 9 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Daniel, Sarasota

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed was good, the room clean, breakfast was adequate and the shower was terrible. The water pressure was sub-standard.
Stayed 1 night in Dec 2023
Response from GSR on 1 Jan 2024
Thank you for your kind response and hope you will visit again in the future

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 26 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Dominque

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 21 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Meghan who was at the front desk greeted us with a warm welcome. She was very helpful and able to answer all of our questions. Great experience!
Stayed 1 night in Dec 2023
Response from General Manager on 18 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Ieisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Cheryl

Travelled with family
Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mt. Dora visit
Hotel looks new and room was very clean and comfortable. Loved the kitchenette, complete with fridge, dishwasher, and even garbage disposal! Everyone was friendly and breakfast of good quality. Will definitely stay again when in the area!
Stayed 2 nights in Dec 2023
Response from General Manager on 11 Dec 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was my first time traveling to leesburg and i found this property i enjoyed my stay. I wish it had a hot tub but beggers cant be choosers.
Stayed 2 nights in Nov 2023
Response from General Manager on 11 Dec 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST PLACE IN LEESBURG, FL
Beautiful, comfortable and clean place to stay. I felt very secure. Would highly recommend this hotel!
Stayed 1 night in Nov 2023
Response from General Manager on 4 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

David, Ponte Vedra Beach

Liked: Cleanliness
Disliked: Property conditions & facilities
A/C broken - Fan runs continuously on high and thermostat doesn't work. Temperature never changes. There is no way to turn off continuously loud fan. Smoke detector strobe light flashes periodically all night. Shower head is not adjustable and water trickles out,. Shower takes about 20 minutes for hot water to show up. Light switch is awkward. Requires room key card in special slot, but there are no instructions - had to just figure it out. In room coffee pot - you have to swivel the water fill spout to operate. One of us couldn't figure this out - no instructions. Otherwise, OK. Good breakfast.
Stayed 1 night in Nov 2023
Response from Housekeeping Mgr on 4 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Thank you for your feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

carol

Stayed 1 night in Nov 2023
Response from General Manager on 1 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short, but good. No issues
Stayed 1 night in Nov 2023
Response from General Manager on 1 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Very pleasant stay. Quiet, easily accessible and good parking
Stayed 2 nights in Oct 2023
Response from General Manager on 4 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
No wash clothes for showering and water from shower went all over bathroom floor.
Stayed 1 night in Oct 2023
Response from General Manager on 4 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lacey

Stayed 1 night in Oct 2023
Response from General Manager on 1 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Hisako

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from General Manager on 1 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Harolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from General Manager on 11 Dec 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

mike

Stayed 2 nights in Oct 2023
Response from General Manager on 4 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding
We paid for a 1 bedroom and they gave us a hotel room becauae they overbooked. After complaining they gave us what we paid for.
Stayed 3 nights in Oct 2023
Response from General Manager on 11 Dec 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, big rooms, clean, comfortable bed, staff let me check in early without a problem so I could take a nap.
Stayed 1 night in Sep 2023
Response from jborino on 11 Oct 2023
Good afternoon, Thank you for taking the time to share your experience at our property. I am glad to learn that you were able to check in early. We hope to see you again soon!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from jborino on 11 Oct 2023
Good afternoon, thank you for taking your time to leave us a review we appreciate you and hope to see you again soon.