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Overview of Mercure Kota Kinabalu City Centre

Photo gallery

Guest reviews

3.9 / 5Good
556 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant

Map

Highlights

Popular LocationSuria Sabah Shopping Mall6 min walk
Popular LocationWisma Merdeka7 min walk
Popular LocationJesselton Point Ferry Terminal8 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)17 min drive

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  • Suite, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 3
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  • Suite, 2 Bedrooms

    4.6/5 guest room rating

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 4
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  • Suite, 3 Bedrooms

    4.5/5 guest room rating

    Room amenities

    • 112 sq m
    • Sea view
    • Sleeps 5
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  • Executive Suite

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
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  • Superior Room

    4/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
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  • Superior Room

    4/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
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  • Superior Room

    Room amenities

    • 29 sq m
    • Sleeps 2
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  • Superior Room

    4.3/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    Show details

About this area

Kota Kinabalu

Located by the sea, Mercure Kota Kinabalu City Centre is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, a walkable area with good shopping. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Gaya Street Sunday Market. Anjung Samudera and Sedco Square are also worth visiting.

Visit our Kota Kinabalu travel guide
Map
Popular Location

What's nearby

  • Suria Sabah Shopping Mall - 6 min walk
  • Gaya Street Sunday Market - 7 min walk
  • Wisma Merdeka - 7 min walk
  • Jesselton Point Ferry Terminal - 8 min walk
  • Kota Kinabalu Wetlands Centre - 9 min drive

Getting around

  • Tanjung Aru Station - 10 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 17 min drive

Restaurants

  • Where to eat
  • Fratini's – Restaurant offering Italian cuisine. Serves lunch and dinner. Kids' menu available.
  • Mou Passant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Compass – Open for happy hour.

About this property

Mercure Kota Kinabalu City Centre

4-star Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Suria Sabah Shopping Mall
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a coffee shop/café and self parking. All 310 rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Guests will also find minibars, rainfall showerheads and coffee/tea makers.
Mercure Kota Kinabalu City Centre offers 310 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: MYR 20 per night

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 for adults and MYR 32.5 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Things to do

Fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Malay

Business services

1 meeting room
Business centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Linens

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Shower
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65 for adults and MYR 32.5 for children (approximately)
  • Self-parking fee: MYR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guest reviews

5 - Excellent
168
4 - Good
243
3 - Okay
81
2 - Mediocre
43
1 - Poor
21
4.0
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.9
Property condition

2/5

  • Disliked: Staff & service, property conditions & facilities

room without proper toilet and shower door for better privacy and the room layout is really disappointing.

Stayed 1 night in Mar 2020

2/5

    I have cancelled my trip to KK due to COVID-19 situation to avoid crowded area and flight .

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It's located at the central region of the city and walking distance to most tourists places. Hotel is clean and the staffs are all kind and friendly

    Stayed 5 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel has the most amazing pool on the 25th floor looking out over the sea and a great pool restaurant. The morning breakfasts were great egg station fantastic.the only slight gripe was that the room change left a little bit of need for better service. The staff from front desk to all others were fantastic thanks for the most relaxing 12 nights we spent there but book a sea view room

    Stayed 12 nights in Jan 2020