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Overview of Shangri-La's Mactan Resort & Spa

Photo gallery

2 outdoor pools
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools

Shangri-La's Mactan Resort & Spa

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationMagellan Shrine9 min walk
    AirportCebu (CEB-Mactan - Cebu Intl.)9 min drive
    Popular LocationMactan Marina Mall18 min drive
    Popular LocationCebu Yacht Club22 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Sea View

    Photos of Deluxe Room, 1 King Bed, Sea View

    4.4/5 guest room rating

    Room amenities

    • 36 sq m
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Sea View

  • Main Wing Deluxe Family Room

    Photos of Main Wing Deluxe Family Room

    Room amenities

    • 61 sq m
    • Sea view
    • Sleeps 2
    • 2 Single Beds
    More detailsMain Wing Deluxe Family Room

  • Ocean Wing Premier Room Twin, round trip airport shuttle included

    Photos of Ocean Wing Premier Room Twin, round trip airport shuttle included

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsOcean Wing Premier Room Twin, round trip airport shuttle included

  • Ocean Wing Panorama Room King, round trip airport shuttle included

    Photos of Ocean Wing Panorama Room King, round trip airport shuttle included

    Room amenities

    • 36 sq m
    • Beach view
    • Sleeps 2
    • 1 King Bed
    More detailsOcean Wing Panorama Room King, round trip airport shuttle included

  • Ocean Wing Premier Room King, round trip airport shuttle included

    Photos of Ocean Wing Premier Room King, round trip airport shuttle included

    4/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsOcean Wing Premier Room King, round trip airport shuttle included

  • Ocean Wing Ocean Club Twin, round trip airport shuttle included

    Photos of Ocean Wing Ocean Club Twin, round trip airport shuttle included

    4/5 guest room rating

    Room amenities

    • 36 sq m
    • Partial ocean view
    • Sleeps 2
    • 2 Single Beds
    More detailsOcean Wing Ocean Club Twin, round trip airport shuttle included

  • Ocean Wing Ocean Club King, round trip airport shuttle included

    Photos of Ocean Wing Ocean Club King, round trip airport shuttle included

    4.4/5 guest room rating

    Room amenities

    • 36 sq m
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsOcean Wing Ocean Club King, round trip airport shuttle included

  • Deluxe Room, 2 Single Beds

    Photos of Deluxe Room, 2 Single Beds

    4.2/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

  • Ocean Wing Panorama Suite King, round trip airport shuttle included

    Photos of Ocean Wing Panorama Suite King, round trip airport shuttle included

    Room amenities

    • 72 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsOcean Wing Panorama Suite King, round trip airport shuttle included

  • Deluxe Room, 2 Single Beds, Sea View

    Photos of Deluxe Room, 2 Single Beds, Sea View

    4.7/5 guest room rating

    Room amenities

    • 36 sq m
    • Sea view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Sea View

About this area

Lapu-Lapu

Located in Lapu-Lapu, Shangri-La's Mactan Resort & Spa is in the business district and on a private beach. Fuente Osmena Circle and Cebu Metropolitan Cathedral are notable landmarks, and travellers looking to shop may want to visit Mactan Marina Mall and Gaisano Grand Mall Mactan. Travelling with kids? Consider Cebu Ocean Park, or check out an event or a game at Cebu Coliseum. Take the opportunity to explore the area for water adventures such as parasailing and other activities like golfing.
Visit our Lapu-Lapu travel guide
View more Resorts in Lapu-Lapu
View in a map
Map
Popular Location

What's nearby

  • Magellan Shrine - 9 min walk
  • Mactan Marina Mall - 18 min drive
  • Gaisano Grand Mall Mactan - 22 min drive
  • Cebu Yacht Club - 22 min drive
  • Lapu-Lapu City Hall - 23 min drive

Getting around

  • AirportCebu (CEB-Mactan - Cebu Intl.) - 9 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast and lunch.

About this property

Shangri-La's Mactan Resort & Spa

5-star resort with pools, private beach and full-service spa
Catch some rays on Shangri-La's Mactan Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 530 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LED TVs with digital channels. Guests will also find balconies, 24-hour room service and minibars.
Shangri-La's Mactan Resort & Spa offers 530 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club and a spa tub.

Guests aged under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Shangri-La's Mactan Resort & Spa is listed in the 2015 Condé Nast Traveller Top 100 List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Shangri-La Cares (Shangri-La)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: PHP 1456 for adults and PHP 728 for children
  • 5 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Mini golf
  • Motor-boating
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean
  • Russian

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

See similar properties

Lapu-Lapu
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Business-friendly
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5 star
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Hot tub
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Hotel resort
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Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: PHP 1456 for adults and PHP 728 for children (approximately)
  • Airport shuttle fee: PHP 200 per person (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Ocean Wing pool is restricted to adults booked in an Ocean Wing guestroom or suite room type. Ocean Wing and Suite guests travelling with children aged 12 years old and above have access to the Main Wing pool.
Outside food is not permitted on the premises.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri La's Mactan & Spa
Shangri-La's Mactan Resort & Spa Resort
Shangri-La's Mactan Resort & Spa Lapu-Lapu
Shangri-La's Mactan Resort & Spa Resort Lapu-Lapu

Frequently asked questions

Can I cancel my reservation for free at Shangri-La's Mactan Resort & Spa and receive a full refund?
Yes, Shangri-La's Mactan Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La's Mactan Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La's Mactan Resort & Spa?
As of 18 Jan 2021, prices found for a 1-night stay for 2 adults at Shangri-La's Mactan Resort & Spa on 8 Feb 2021 start from RM605, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Shangri-La's Mactan Resort & Spa have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Shangri-La's Mactan Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La's Mactan Resort & Spa?
Self-parking is free at this property.
What time is check-in at Shangri-La's Mactan Resort & Spa?
Check-in begins at 2 PM.
What time is check-out at Shangri-La's Mactan Resort & Spa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Shangri-La's Mactan Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PHP 200 per person, one way, applies.
Where is Shangri-La's Mactan Resort & Spa located?
Located in Lapu-Lapu, this beachfront resort is in the entertainment district, 0.5 mi (0.8 km) from Magellan Shrine, and within 6 mi (10 km) of Cebu Yacht Club and Mactan Marina Mall. Gaisano Grand Mall Mactan and Lapu-Lapu City Hall are also within 6 miles (10 km).
4.4
Excellent
Rating 5 - Excellent. 716 out of 1120 reviews
5 - Excellent 64%
Rating 4 - Good. 272 out of 1120 reviews
4 - Good 24%
Rating 3 - Okay. 67 out of 1120 reviews
3 - Okay 6%
Rating 2 - Poor. 46 out of 1120 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 1120 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangrila never disappoints. No doubt it is the best beach resort in Mactan. My mom and I stayed here and we had a wonderful time. The service is fast and the facilities are clean although the outlets require some update. The best part is the beach resort!
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was really impeccable. The staff was very hospitable and food was good to the palate. The unavailability of other facilities and also some technical issues.
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I love everything about this hotel except that they lack some toiletries but overall it’s perfect. The staff are so awesome!! Our departure flight was scheduled late so they let us extend our stay for free before checking out!! And even upgraded our room. Will definitely come back.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

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