Indoor pool, pool umbrellas, pool loungers

Reviews of Wings by Croske Resort langkawi

4 out of 5
Wings by Croske Resort langkawi
Jalan Lima, Padang Matsirat, Langkawi, Kedah

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 47 reviews" "
Rating 8 - Good. 7 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 3 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sunil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly, helpful and professional service by all staff.

6/10 Okay

Carolyn

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel was clean spacious close to airport and the breakfast buffet was very large with many options We found the customer service was lacking. The restaurant around pool and in lobby was nothing more than reheated frozen food. We also had issues with getting constant warm/hot water for showering in our room Definitely is not the luxury hotel it is made out to be with reviews and star ratings
Stayed 4 nights in Apr 2024

10/10 Excellent

Sunil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent helpful and friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Khalid Abdi

Liked: Staff & service
Stayed 6 nights in Apr 2024
Response from Mila on 25 Apr 2024
Dear Mr. Khalid Abdi,Thank you for rating us 5 out of 5! We truly appreciate your positive feedback and are delighted to hear that you had such a fantastic experience at Wings by Croske Resort in Langkawi. Your satisfaction is our utmost priority, and we're thrilled that we could exceed your expectations during your stay. We look forward to welcoming you back for another exceptional experience in the future. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know. Safe travels, and we can't wait to see you again soon!

10/10 Excellent

Siong Lye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wings by Croske Resort in Langkawi is a delightful gem nestled in the heart of this beautiful island. From the moment we arrived, we were sense of tranquility and charm that sets the tone for a wonderful stay. One of the standout features of Wings by Croske Resort is its stunning surroundings. The resort is situated in a picturesque location, surrounded by lush greenery and offering breathtaking views of the surrounding landscape. Whether you're lounging by the pool or enjoying a meal at one of the on-site restaurants, you're treated to a feast for the eyes. Speaking of feasts, the breakfast spread at Wings by Croske Resort is truly a delight. With a wide variety of options to choose from, including both local delicacies and international favorites, there's something to suit every palate. The quality of the food is top-notch, and the attentive staff ensure that your dining experience is nothing short of exceptional. Cleanliness is another aspect where Wings by Croske Resort excels. The rooms are immaculately maintained, with modern amenities and comfortable furnishings that make you feel right at home. The resort's commitment to cleanliness extends throughout the property, from the public areas to the swimming pool and beyond. One of the most notable aspects of my stay was the level of service provided by the staff. From the moment I checked in to the assistance provided by the concierge, every member of the team went above and beyond to ensure that my stay
Stayed 2 nights in Mar 2024
Response from Management Team on 25 Apr 2024
Thank you for sharing your wonderful experience at Wings by Croske Resort in Langkawi! We're thrilled to hear that you enjoyed your stay and that our resort's beautiful surroundings, delicious dining options, cleanliness, and exceptional service made your time with us truly memorable.At Wings by Croske Resort, we strive to provide our guests with a relaxing and enjoyable experience, and it's fantastic to hear that we succeeded in doing so during your visit. Our team takes great pride in offering top-notch service and ensuring that every aspect of your stay exceeds expectations.We appreciate your kind words and recommendation, and we hope to have the pleasure of welcoming you back to Wings by Croske Resort in the future for another unforgettable stay in paradise. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. Until then, safe travels!

10/10 Excellent

ZOOL HILMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reception staff were so kind and helpful, especially with helping us arrange the shuttle to the airport when leaving. The 2 female cleaners were also really nice and friendly! - We were able to check in early free of charge and after we had checked out, Reception looked after our bags and even let us use the hostel showers (which were nice and clean!) to freshen up before our late evening flight. - The room was stylish and very clean, and the walls very good at insulating sound, couldn't hear our neighbours at all. - Loved that they are taking environmentally friendly steps, you get mineral water to your room each day. - Good location - about 15 minute drive to Old Town, 2 minute walk to airport. Make sure to come on a Thuresday to experience the Night Market in Old Town, its really good! - There is a popular cafe / restaurant serving nice food in the lobby which is also a good place to work (lots of plug sockets). - Whole building was really nicely decorated (industrial style) and very clean. One of the nicest hostels we've been in in Asia! Feel more like you're in a hotel. - Huge and beautiful swimming pool with the great views. GYM and KIDS CLUB. We had been told CIGAR CLUB is coming soon. New Carpet is looking great. We Enjoyed our stay.
Stayed 1 night in Jan 2024
Response from Mila on 30 Mar 2024
Thank you for taking the time to share such a detailed and glowing review of your experience at Wings by Croske Resort Langkawi! We are thrilled to hear that our reception staff went above and beyond to assist you, especially in arranging transportation and accommodating your early check-in and late check-out needs. It's wonderful to know that you found our cleaners friendly and that you appreciated the opportunity to freshen up before your flight.We're delighted that you enjoyed your stylish and clean room, and that you found the sound insulation effective for a peaceful stay. Our commitment to environmentally friendly practices is important to us, and we're glad you noticed and appreciated the complimentary mineral water.Thank you for highlighting our convenient location and the nearby attractions, such as the Night Market in Old Town. We're glad you enjoyed the amenities like our cafe/restaurant and found our lobby a productive place to work.We take pride in our decor and cleanliness, and we're thrilled that you found our hostel more akin to a hotel experience. It's fantastic to hear that you enjoyed our swimming pool with its stunning views, as well as the added features like the gym and kids club. We're excited about the upcoming addition of the Cigar Club and appreciate your anticipation.Once again, thank you for choosing us. We hope to welcome you back soon for another enjoyable experience! If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! Amazing and friendly staff!
Stayed 7 nights in Jan 2024
Response from Mila on 30 Mar 2024
Thank you for your kind words and positive feedback about your experience at Wings by Croske Resort Langkawi! We're thrilled to hear that you found our place lovely and our staff amazing and friendly. Providing exceptional service and creating a welcoming atmosphere for our guests are top priorities for us, so it's wonderful to know that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back for another fantastic stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

8/10 Good

SBalakrishnan

Stayed 3 nights in Jan 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from airport. Spacious including room. Staff very helpful and friendly! Breakfast also had many choices.
Stayed 2 nights in Jan 2024

10/10 Excellent

Zool Hilmi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location and great staff. Excellent pool and bar a very big plus, especially on New Year's Eve, while we enjoyed fireworks without having to leave the hotel. Also the happy hours drinks provided a great opportunity to meet some of other guests and share stories of our experiences in Langkawi boat trips. lounge live music is the extra mile why we will come again.
Stayed 1 night in Jan 2024
Response from Management Team on 10 Jan 2024
Dear valued guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you had an enjoyable stay at Wings by Croske Resort Langkawi and that you found our hotel to have a great location, excellent pool, and bar with happy hour drinks. We are also thrilled to hear that you had a wonderful New Year's Eve celebration with us and that you were able to enjoy the fireworks without having to leave the hotel.We are glad to hear that you were able to meet and connect with other guests during the happy hour drinks and share your experiences of Langkawi boat trips. We believe that creating a welcoming and friendly environment for our guests is important and we are glad to hear that you had a positive experience in this regard.Our lounge live music is definitely one of our unique offerings and we are pleased to hear that it made your stay with us even more special. We hope that you will choose to stay with us again and we look forward to welcoming you back soon.Sincerely,The Management Team

8/10 Good

Shanti

Stayed 3 nights in Dec 2023
Response from Management Team on 20 Jan 2024
Dear Ms. Shanti,Thank you for taking the time to rate our hotel. We appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay with us.We hope that you enjoyed our comfortable accommodations, excellent service, and convenient location. We strive to provide exceptional hospitality to all of our guests, and we are glad to hear that we met your expectations.Thank you again for choosing our hotel for your travels, and we look forward to hosting you again in the future.

10/10 Excellent

esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit and it lived up to expectations the second time around. Views are breathtaking and staff couldn’t be more.Free shuttle to airport and beach. Free welcome drinks .
Stayed 1 night in Dec 2023
Response from Management Team on 10 Jan 2024
Dear valued guest,Thank you so much for taking the time to leave us a review. We are thrilled to hear that your second visit to Wings by Croske Resort Langkawi lived up to your expectations and that you enjoyed the breathtaking views from our property.Our team takes pride in providing exceptional service to all of our guests, and we are delighted to hear that you found our staff to be helpful and accommodating. We are also glad that you were able to take advantage of our complimentary shuttle service to the airport and beach, as well as our welcome drinks.We hope to have the pleasure of welcoming you back to Wings by Croske Resort Langkawi in the near future and providing you with another unforgettable experience.Warm regards,

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
All the way from UK we booked rooms for Routes Asia next year at Wings by Croske Resort Langkawi. Have to say wow to their sales team. I think we are some of the lucky company who got invited to the promotion sales. I came with Singapore office and stayed here for 2 nights, the feedback is yes. We love the walking distance, the only hotel beside airport and exhibition hall yet it’s a holiday resort for couples and family. Can’t wait to come here again next year. Highly recommended.
Stayed 1 night in Dec 2023
Response from Management Team on 10 Jan 2024
Dear valued guest,Thank you for taking the time to share your positive experience at Wings by Croske Resort Langkawi. We are thrilled to hear that you had an enjoyable stay with us and that our sales team was able to provide you with excellent service.It is wonderful to know that you appreciated the convenient location of our resort, being the only hotel beside the airport and exhibition hall yet still providing a relaxing holiday experience for couples and families. We are delighted to hear that you found the walking distance to be convenient as well.Your kind words are greatly appreciated and we look forward to welcoming you back for Routes Asia next year. Thank you for highly recommending our resort!Best regards,

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless, the food was great but above all the staff went all out to make sure we had everything we needed. We had a great time and will be back soon!
Stayed 1 night in Dec 2023
Response from Management Team on 10 Jan 2024
Dear valued guest,Thank you for your kind review of your recent stay at Wings by Croske Resort Langkawi. We are thrilled to hear that you enjoyed your time with us and that our hotel's cleanliness, delicious food, and exceptional staff made your stay memorable.At Wings by Croske, we take great pride in providing our guests with a comfortable and enjoyable experience. Our team works hard to ensure that every aspect of our guests' stay is taken care of, from the cleanliness of our facilities to the quality of our food and the attentiveness of our staff.We appreciate your feedback and look forward to welcoming you back to Wings by Croske Resort Langkawi soon. Please do not hesitate to reach out to us if there is anything we can do to make your next stay even more enjoyable.Thank you for choosing Wings by Croske Resort Langkawi.Best regards,

10/10 Excellent

Royce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,Cozy modern designed hotel,our family had good memories of this trip. Join hotel tour. It’s valuable and fun.
Stayed 1 night in Nov 2023
Response from Management Team on 10 Jan 2024
Dear valued guest,Thank you for choosing Wings by Croske Resort Langkawi and for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel and that your family had a memorable trip.We take pride in our modern and cozy design, and we are glad to hear that it met your expectations. Our team strives to provide exceptional service to all our guests, and we are pleased to know that you found our hotel tour valuable and fun.Once again, thank you for staying with us and for taking the time to share your feedback. We look forward to welcoming you back to Wings by Croske Resort Langkawi in the future.Warm regards,

10/10 Excellent

NUR HIDAYAH BINTI

Stayed 2 nights in Nov 2023
Response from Management Team on 20 Jan 2024
Dear Ms. Nur Hidayah,Thank you for taking the time to rate our hotel with a 5-star review. We appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay with us.We hope that you enjoyed our comfortable accommodations, excellent service, and convenient location. We strive to provide exceptional hospitality to all of our guests, and we are glad to hear that we met your expectations.Thank you again for choosing our hotel for your travels, and we look forward to hosting you again in the future.Best regards,

8/10 Good

Johar

Travelled with partner
Room cleaning needs a bit more attention So much local fruits are available like mangoes and bananas but never saw them in breakfast
Stayed 5 nights in Nov 2023
Response from Duty Manager on 4 Dec 2023
Dear Guest,Thank you for your feedback. We apologize for any oversight in room cleaning and appreciate you bringing this to our attention. Regarding the fruits, our fruit baskets, including delicious mangoes and bananas, are indeed for your enjoyment. Next time, do let our staff know, and we'd be happy to prepare fresh fruit juice for you. We'll also consider adding more local fruits to our breakfast selection based on your valuable suggestion.Best regards,The Hotel ManagementWings by Croske Resort Langkawi

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard to describe everything in details but I can say that our stay in the Wings was a complete perfection from the very first welcome drinks. I can tell the architecture and design is an absolute masterpiece of art. The lobby , the pool, the restaurant, every tiny detail designed in a way that makes you completely feel in luxurious vintage times. The hotel itself must be one of Langkawi's tourist attraction destinations.Clean and beautiful Resort, we will come back again.
Stayed 1 night in Nov 2023
Response from Mila on 4 Dec 2023
Dear valued Guest,We are thrilled to hear that your stay at Wings by Croske Resort Langkawi was a complete perfection from the very first welcome drinks. Our team takes pride in providing exceptional service and creating a luxurious atmosphere for our guests to enjoy.Thank you for your kind words regarding the architecture and design of our resort. We strive to create a unique, vintage-inspired ambiance that transports our guests to another time and place. It's wonderful to hear that every tiny detail was designed with care and attention to detail, making your stay truly special.We are delighted that you found our resort to be clean and beautiful, and we look forward to welcoming you back again in the future. Thank you for choosing Wings by Croske Resort Langkawi as your destination of choice, and for taking the time to share your positive experience with us.Warm regards,Wings by Croske Resort Langkawi Team

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Large Room makes movement within the room very comfortable. The room was well equip with water boiler and safe deposit box. My stay was very enjoyable. My room was large and it made movement within the room very convenient. The bed was large and very comfortable and I like the colour and the decor in the room. It was very tastefully done and to me, many will like it. I found the Reception Staff very friendly, fast and obliging.
Response from Duty Manager on 5 Dec 2023
Dear Valued Guest,Thank you for sharing your delightful experience at Wings by Croske Resort Langkawi. We are overjoyed to know that the spaciousness of our large rooms contributed significantly to your comfort and convenience. Our team puts considerable thought into equipping each room with amenities like a water boiler and a safe deposit box to ensure a seamless stay for our guests.Your appreciation for the room's decor, the comfortable bed, and the overall aesthetic is truly heartening. We strive to create an environment that is not only comfortable but also visually pleasing, and it's wonderful to hear that we have succeeded in this regard.Additionally, we are thrilled to hear your positive remarks about our Reception Staff. Their dedication to providing friendly, fast, and obliging service is a cornerstone of our hospitality ethos. Your kind words will be a great source of encouragement for them.We look forward to the pleasure of welcoming you back for another enjoyable stay at our resort. Thank you for choosing us for your travels.Warm regards,The Hotel ManagementWings by Croske Resort Langkawi

8/10 Good

Darryl

Liked: Cleanliness, staff & service, room comfort
Langkawi holiday
Hotel very convenient to airport but noise wasn’t an issue however you will need a car as other than the airport there are no shops or restaurants nearby. Hotel was extremely spacious as well as the bedrooms, swimming pool was lovely and the included breakfast was good with a mixture of western and Asian food. Staff were extremely friendly and attentive and couldn’t be more helpful. Parking was easy. The only negative comment would be that the workmanship of the renovation was poor but didn’t overly affect our stay.
Stayed 6 nights in Oct 2023
Response from Duty Manager on 4 Dec 2023
Dear Guest,Thank you for your thoughtful review. We're pleased to hear that our convenient location, spacious accommodations, lovely pool, and diverse breakfast options enhanced your stay. Your kind words about our friendly and attentive staff are much appreciated. We're currently upgrading our facilities and will pay close attention to renovation details to ensure the highest quality. Your feedback is invaluable in this process. We look forward to welcoming you back to an even more refined experience in the future.Best regards,The Hotel ManagementWings by Croske Resort Langkawi

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! I would highly recommend it to anyone looking for a memorable and comfortable hotel experience. I can't wait to return for another visit in the future. Thank you to the entire team at wing by Croske hotel for making my stay so wonderful!
Stayed 1 night in Oct 2023
Response from RRM on 30 Oct 2023
Dear Ms. Jenny,It's great to hear that you had an enjoyable stay at tour hotel! We're thrilled to know that you left feeling satisfied with your experience and that you would recommend our hotel to others. Our team is dedicated to providing our guests with the best possible experience and we're glad that we were able to make your stay memorable and comfortable. We look forward to welcoming you back in the future and providing you with another great stay. Thank you for choosing Wing by Croske Resort Langkawi as your destination!

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very wonderful stay! Room is very spacious and comfortable. Lovely food at the restaurants i.e. Excellent service, Cheerful and helpful staff all around. Resort is very close to the airport and so no rush and traffic is normally smooth in Langkawi! Overall, it's a wonderful stay!
Response from RRM on 30 Oct 2023
Dear Ms. Jenny,It's great to hear that you had a wonderful stay at our resort! From the spacious and comfortable room to the excellent service and lovely food at the restaurants, it sounds like you were able to fully enjoy your time here. It's always a bonus for us to have helpful and cheerful staff around to make your stay even better. Being close to the airport and avoiding the traffic rush in Langkawi definitely adds to the convenience factor. Being close to the airport and steering clear of Langkawi's traffic jams was a cherry on top of the convenience sundae. It was a real treat having you, and we can't wait for you to come back and make more unforgettable memories with us!

10/10 Excellent

Caithlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient from the airport to the hotel, saving a lot of travel time. Room is clean and huge.Great facilities and service. The poolside snacks and bar are great, and the staff is friendly. I hope they can offer more tour packages next time.
Stayed 1 night in Sep 2023
Response from RRM on 30 Oct 2023
Dear Ms. Caithlin,We're delighted to hear that your commute from the airport to the hotel was prompt and spared you valuable travel time. It's gratifying that the hotel lived up to your expectations, with immaculate and expansive rooms, superb amenities, and attentive service. We're thrilled to learn that you relished the poolside refreshments and bar, and that the staff was friendly during your visit. While we acknowledge your desire for more tour packages, we recommend sharing this feedback with the hotel for future guests. In summary, it appears that you had a comfortable and enjoyable stay at the hotel. Thank you & see you again!

10/10 Excellent

CU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, comfortable , friendly , great for family. The rooms are huge and the staff were accommodating to us especially since we booked for the wrong date. Very helpful team. Stunning location and facilities.Value for money indeed.Overall a great, peaceful location for some relaxation!
Stayed 1 night in Sep 2023
Response from RRM on 30 Oct 2023
We're thrilled to hear about your delightful experience at our hotel! It's always gratifying to know that our peaceful and comfortable environment, paired with our amiable staff, contributed to a memorable family getaway. The fact that our rooms are spacious and our team accommodating, especially in the case of a booking error, only adds to the overall satisfaction of our guests. We're also pleased that our stunning location and facilities enhanced the value for money.At our hotel, whether you're seeking solitude or quality time with loved ones, our location offers something for everyone. Thank you for sharing your positive feedback, and we look forward to hearing more about your travels in the future!

10/10 Excellent

Nitin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth staying. When I will visit Langkawi again, this hotel will be my first choice. Excellent breakfast. Good location. Nice view. Clean room and soft towels. Great location and facilities.Efficient and friendly staff.Beautiful and huge swimming pool. Pleasant and good holiday experience.
Stayed 1 night in Sep 2023
Response from RRM on 30 Oct 2023
Dear Ms. Nithin,We are thrilled to receive your feedback on your recent stay at our Langkawi hotel. It brings us immense joy to learn that your experience with us was exceptional, with highlights including our delicious breakfast, convenient location, and breathtaking views. Your intention to revisit us is a testament to the quality of service we strive to provide to our guests. Cleanliness and comfort are of utmost importance to us, and we're glad to hear that our staff met your expectations in terms of efficient and amiable service. Our grand and picturesque swimming pool is a favorite among our guests, and we're delighted to hear it was a highlight for you too. Thank you for sharing your positive feedback with us!

10/10 Excellent

Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff. From the cleaners to the receptionists, they were all amazing. Very accommodating, very respectful as well. The room was amazing! I could not put a fault in anything from the hotel. Huge and beautiful swimming pool.Great facilities and location.They also have free car parking space which was very ideal as I hired a car during my stay. Waking up in the morning to see a gorgeous view from our room .The greeny was beautiful. What a wonderful stay.
Stayed 1 night in Sep 2023
Response from RRM on 30 Oct 2023
Dear Mr/Ms. Lim, We are thrilled to hear that your stay at our hotel was exceptional! It's heartwarming to know that our staff exceeded your expectations with their attentive and hospitable service. We take pride in our team's dedication to ensuring our guests have a comfortable and enjoyable stay. The hotel's prime location and great facilities added to your experience and left a lasting impression.We're delighted to hear that you found the room to be amazing and that everything was faultless. We understand the importance of feeling comfortable and relaxed in one's surroundings, especially while traveling. The swimming pool and the picturesque view from your room were also a highlight of your stay.Lastly, we're pleased to provide complimentary car parking spaces for our guests, as we understand the value of convenience and accessibility. Thank you for sharing your positive experience with us, and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for vacation & wonderful for kids!! Everything was great, great location, staff, pool spacious rooms! We love the beautiful swimming pool and pool bar.We will come back for sure!
Stayed 1 night in Sep 2023
Response from RRM on 30 Oct 2023
Dear Ms. Diana,It's delightful to hear about your wonderful experience at our hotel! Our prime location, welcoming staff, and commodious rooms are just a few of the many reasons that make our establishment an ideal destination. Furthermore, our pool and pool bar, provide a perfect space for relaxation and rejuvenation after a long day of exploration.
We appreciate your positive feedback and look forward to welcoming you back soon. It's always comforting to have a trustworthy and dependable vacation spot. Thank you for sharing your experience and contributing to our continued success.

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very romantic and nice hotel. Everything was perfect from start to finish, the staff was great and helpful. The place is gorgeous and the room was spacious. Great location and facilities.Value for money definitely!
Stayed 1 night in Sep 2023
Response from RRM on 30 Oct 2023
Dear Ms. We delighted to hear of your exceptional experience during your stay at the hotel! Positive feedback regarding the staff's attentiveness and hospitality is always gratifying. The charming ambiance of the hotel undoubtedly contributed to the overall romantic and unforgettable experience you had. It's also noteworthy that the room was spacious and the location and facilities were exceptional. Lastly, receiving reasonable value for your money is always a plus. We appreciate you sharing your favorable review of the hotel with us!

10/10 Excellent

Erna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort ! Very nice and clean room with excellent pool view. Great facilities. The staff is very kind, helpful and professional. Good location ,close to airport and beach.The sunshine view from the restaurant is just amazing. Very nice pool and pool restaurant.We could say paying 4 star price get 5 star quality.I will recommend to my friends and i wish to repeat my stay in my third next visit to langkawi.
Stayed 1 night in Sep 2023
Response from Azia on 20 Sept 2023
Hello,Thank you for the glowing review! We're delighted to know that you enjoyed your stay with us, appreciating our clean rooms with a splendid pool view, our range of facilities, and our attentive and professional staff. It's great to hear that our strategic location added to the enjoyment of your stay, and that you were able to experience beautiful sunshine views from our restaurant.We are heartened by your words of appreciation, and it is indeed a great compliment to hear that you found our resort to offer 5-star quality at a 4-star price. Thank you for recommending us to your friends. We eagerly anticipate welcoming you back on your third visit to Langkawi for another excellent experience!Best regards,The Hotel ManagementWings by Croske Resort Langkawi

10/10 Excellent

lucky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing service. Wonderful breakfast, variety of choice. Pool was huge, excellent and clean.Great location and facilities.Room was spacious and clean. Definitely value for money.Arranged car rental and some excursions through concierge service, all went very well. Separately wanted to say that hotel staff are doing great job, everybody. Many thanks, it was great time. Want to return for sure.
Stayed 1 night in Sep 2023
Response from Azia on 20 Sept 2023
Hello,Thank you for your amazing review! We are thrilled to hear that you had a great time with us, enjoying our diverse breakfast options, clean and spacious rooms, and excellent pool facilities. It's heartwarming to know that our team could assist you in arranging car rental and excursions, contributing to a seamless and memorable stay.We truly appreciate your kind words about our diligent staff, and we're happy to have provided you with value-for-money services. Your eagerness to return is the highest compliment we could receive, and we look forward to welcoming you back for another wonderful stay.Best regards,The Hotel ManagementWings by Croske Resort Langkawi

10/10 Excellent

Fen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best arrival comfort, save time for first day in Langkawi maximise golf time. Spend 2 days Datai and will stay last day at Wings again for my evening flight pre departure convenience. Did not expect the resort pool and poolbar is such perfect afternoon sun bath bonus. Food is good and people are very friendly.
Stayed 1 night in Jul 2023
Response from Aziah Omar on 1 Aug 2023
Dear Mr Fen,Warmest Greetings from Wings by Croske Resort Langkawi,Thank you for time in reviewing your stay with us. We are glad you had a memorable and good experience with Wings by Croske Resort Langkawi. We strive to ensure that our team serve with excellence.We hope to serve you again during your next visit to Langkawi.Cheer and take care.Best regards,The Management

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected comfortable, privacy and service. Value for money.
Stayed 1 night in Jul 2023
Response from Aziah Omar on 31 Jul 2023
Dear Mr Larry,Thank you for visiting us at Wings by Croske Resort Langkawi. I hope we achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at Wings by Croske Resort Langkawi one you will remember forever.Therefore, your comments are very important to us.Hope to see you again and take care.Best regards,The Management

8/10 Good

Julie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Well the hotel lobby was nice, other than that the hotell was quite run down, room was old, and ventilation above toilet filthy. This hotel tries to look like a 5 star but is a 3 star at best.
Stayed 1 night in Jan 2024
Response from Management Team on 20 Jan 2024
Dear valued guest,Thank you for sharing your feedback with us. We are sorry to hear that your experience with our hotel did not meet your expectations. We take all feedback seriously and will use it to improve our services and facilities.We are glad to hear that you found our hotel lobby nice and we apologize for any disappointment caused by the condition of your room. We are constantly working on updating and improving our rooms to ensure our guests have a comfortable stay. We also apologize for any issues with the ventilation above the toilet and will address this with our housekeeping team.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Thank you

10/10 Excellent

marco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo albergo moderno funzionale , bella piscina personale gentile buona colazione pulito . Rapporto qualità prezzo superlativo. Lontano dalle spiagge e dai luoghi turistici ,perfetto per l’aeroporto che dista circa 100 metri e si può andare tranquillamente a piedi . Da consigliare ……..dimenticavo nonostante sia a fianco dell’aeroporto non si sentono gli aerei , cosa non da poco.
Stayed 1 night in Jan 2024
Response from Management Team on 20 Jan 2024
Dear Mr. Marco,Thank you for taking the time to write such a wonderful review of our hotel. We are thrilled to hear that you had an excellent stay with us and that you found our facilities, including the swimming pool, to be enjoyable. Our staff strives to ensure that every guest feels welcome and comfortable during their stay, and we are pleased to hear that we were able to provide you with friendly service.We take pride in providing a delicious breakfast and we are happy to hear that you enjoyed it. Additionally, we are glad to know that our hotel met your expectations in terms of cleanliness and value for money. Our proximity to the airport is also a convenience that we are happy to offer our guests.We are pleased that you found our location to be convenient for your needs, and we are glad to hear that the noise level from the airport did not disturb your stay. We appreciate your recommendation and hope to have the pleasure of welcoming you back to our hotel in the near future.

10/10 Excellent

DAWERSON

Travelled with family
Hotel excelente ao lado do Aeroporto
Hotel praticamente dentro do aeroporto de Langkawi com zero barulho de avião. O Grab ( Uber ) chega em minutos para fácil acesso em qualquer ponto da ilha. Ótima piscina e bom café da manhã. Recebemos um quarto duplo enorme para acomodar nosso filho ! Super indico
Stayed 2 nights in Jan 2024
Response from Management Team on 10 Jan 2024
Dear valued guest,Thank you for taking the time to leave such a positive review of your recent stay at Wings by Croske Resort Langkawi. We are thrilled to hear that you enjoyed your time with us and that our location, amenities, and service exceeded your expectations.We're delighted to hear that you found our hotel to be conveniently located near the airport and that our pool and breakfast met your expectations. We take pride in providing our guests with a comfortable and convenient stay while they explore the beautiful island of Langkawi.We are especially pleased to hear that our spacious double room was perfect for accommodating your son during your stay. Our team works hard to ensure that all of our guests have a comfortable and enjoyable stay with us.Once again, thank you for choosing to stay with us at Wings by Croske Resort Langkawi, and we hope to have the pleasure of welcoming you back in the near future.Warm regards,The Management Team

4/10 Poor

Toshio, Georgetown

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
良い点:空港から歩いて行ける 悪い点:①Wifiが繋がらない ②シャワーの扉が閉まらず外側が水浸し ③夕方4時になってもハウスキーピングが来ない ④朝食は料理がなくなっていてもスタッフは無関心。リクエストして5分以上待っても何の反応も無し ⑤周辺には空港内以外全く店舗もレストランも無い ⑥プールの水が冷たすぎる
Stayed 3 nights in Nov 2023
Response from Management Team on 10 Jan 2024
Dear valued guest,Thank you for taking the time to provide us with your feedback regarding your recent stay at Wings by Croske Resort Langkawi. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations.We apologize for the inconvenience caused by the issues with the WiFi and the shower door. Our maintenance team has been notified and will work to resolve these issues as soon as possible. We also apologize for the delay in housekeeping service and the breakfast staff's lack of concern. We will take steps to ensure that these issues are addressed and do not happen again.In response to concerns about the lack of shops and restaurants near the hotel, there are actually many options available within a three-minute drive.. We also apologize for the cold water in the pool and will take steps to adjust the temperature.We hope that you will give us another chance to provide you with a better experience in the future. Please do not hesitate to contact us if you have any further concerns or suggestions.Best regards,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pro: staff is great, as good as it gets Cons: there is no way that this hotel has gained an “excellent” score according to most guests. As others mention, outdated rooms, lack of maintenance, huge stains all over the carpet on the corridors, dubious cleanliness, and the dirtiest water pool I’ve ever seen.
Stayed 1 night in Nov 2023
Response from Mila on 4 Dec 2023
Dear Valued Guest,We appreciate you taking the time to leave a review of your recent stay at Wings by Croske Resort Langkawi. We are glad to hear that you found our staff to be great and we pride ourselves on providing the highest level of service to all of our guests.We apologize for any inconvenience caused by the condition of our rooms and carpeting. We are constantly working to improve the quality of our facilities and we appreciate your feedback in this regard. We would like to assure you that we take cleanliness and maintenance very seriously and we are taking steps to address the issues you have raised.In regards to the pool, we are sorry to hear that you found it to be dirty. We have a strict maintenance schedule for our pool and we will investigate the issue to ensure that it is resolved immediately.Once again, thank you for your feedback and we hope to have the opportunity to welcome you back to Wings by Croske Resort Langkawi in the near future.Best regards,Wings by Croske Resort Langkawi Management Team

10/10 Excellent

RYOMA

Stayed 1 night in Sep 2023
Response from RRM on 30 Oct 2023
Dear Mr/Ms. Ryoma,Thank you for your valuable feedback! We eagerly anticipate your next stay at our hotel.