Lands End Hotels with parking

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon request and chose not to address the issue. As this was a long-planned holiday for my husband and me, I did not wish to escalate the situation further at the time. However, the experience has left me very disappointed. I would also like to raise a serious concern regarding how this matter was handled. I felt that I was treated unfairly, and the interaction left me questioning whether I was treated differently based on my race. This is a matter I do not take lightly and would appreciate it being reviewed carefully. Overall, I am dissatisfied with the service received and would not recommend this property. I would appreciate your prompt response to this matter."

"Stayed for two nights over the bank-holiday weekend. Our room was fairly small, but had a great sea view, and we were lucky enough to have a private balcony. The room was basic, but clean and comfortable. The shower was good, and we weren't disturbed by other guests. Breakfast included a good range of both hot and cold options, although on the hotel was very busy on the weekend we stayed and I think they were struggling to keep up. The dining room was spacious and had great views. We were lucky and managed to get a free parking space right outside the hotel. There is a car park just over the road if not, however it does get very busy. The hotel is within walking distance of the town centre and the beaches. I would happily stay here again."

"Great breakfast and absolute brilliant staff! It was the customer service from the staff that made our trip a delight. Thank you!"

"I recently spent four nights at the Lugger Inn (bed and breakfast) and enjoyed my stay very much. My room was lovely, the dining room staff were cheerful and friendly and the breakfasts were great! The Lugger is well situated on the sea front and although the current roadworks required a detour, normally the walk to the station and buses would only have taken me 15 minutes."

"Excellent location with ocean views, friendly helpful staff and convenient area to beach, shops, cafes and a car park."

"Lovely hotel, beautiful views and comfy rooms. Breakfast was nice but a shame you pay extra for anything outside the continental. Would need aircon if it got any hotter than when we were there. Would definitely stay again."

"This is a pub with rooms, so not a hotel. But, wow it is absolutely at the top of the scale for pubs. Room was perfectly clean and had as good a view as you could find anywhere in the world. Location, perfect, parked at the nearby harbour carpark, not overly expensive. Bar staff were great, evening food was great, four real ales on tap, all delicious. Great choice at breakfast and again lovely staff. I would seriously give this accommodation 11 out of 10. 100% recommended."

"Breakfast menu is great."

"The room was absolutely amazing. All the staff were incredibly welcoming. The views from the room were second to none, so good after our first night we asked if there happened to be another room free for the following night, luckily enough there was! "