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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property
Travelers find regional cuisine and garden tranquility in Kyoto, with thoughtful touches like luggage storage and concierge assistance making stays effortless

Choose dates to view prices

THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel is centrally located in Kyoto, featuring a serene garden and authentic regional dishes at NANANOICHI restaurant. Guests value the attentive staff and practical amenities like in-room WiFi, spa treatments, and gym facilities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM1,256
RM1,561 total
27 Mar - 28 Mar

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Superior Queen/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Queen/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Twin/Shower Booth, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Triple, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Triple, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Accessible Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Accessible Twin, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier King/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier King/Shower Booth, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Twin, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Executive King, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive King, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Awata Suite, Non Smoking

Flat-screen TV

Awata Suite, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe King

  • Sleeps 2

View all photos for Deluxe Queen

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Queen

  • Sleeps 2

View all photos for Deluxe Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Triple

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Triple

  • Sleeps 3

View all photos for Deluxe Accessible Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Accessible Twin

  • Sleeps 2

View all photos for Premier Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Twin

  • Sleeps 3

View all photos for Superior Queen-Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Queen-Shower Booth

  • Sleeps 2

View all photos for Superior Twin-Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Twin-Shower Booth

  • Sleeps 2

View all photos for Premier King Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier King Shower Booth

  • Sleeps 2

View all photos for Premier Triple-Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Triple-Shower Booth

  • Sleeps 3

View all photos for Executive King

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive King

  • Sleeps 2

View all photos for Executive Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive Twin

  • Sleeps 3

View all photos for Awata Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Awata Suite

  • Sleeps 2

View all photos for Okazaki Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Okazaki Suite

  • Sleeps 2

View all photos for Shirakawa Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Shirakawa Suite

  • Sleeps 2

View all photos for Pan Pacific Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Pan Pacific Suite

  • Sleeps 2

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About the area

Located in Higashiyama Ward, a neighbourhood in Kyoto, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is near a metro station. Chion-in Temple and Heian Shrine are notable landmarks, and travellers looking to shop may want to visit Kawaramachi Street. Don't miss out on a visit to Kyoto Municipal Zoo. Visit our Kyoto travel guide
Map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033

What's nearby

  • Kyoto is filled with visual delights.
    Chion-in Temple
    3 min walk - 0.3 km
  • Yasaka Shrine featuring heritage architecture and a temple or place of worship
    Yasaka Shrine
    9 min walk - 0.8 km
  • Heian Shrine showing a temple or place of worship, heritage architecture and religious elements
    Heian Shrine
    9 min walk - 0.8 km
  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    17 min walk - 1.4 km
  • Kiyomizu Temple featuring a temple or place of worship and religious elements
    Kiyomizu Temple
    19 min walk - 1.7 km

Getting around

  • Higashiyama Station
    4 min walk
  • Sanjo Station
    13 min walk
  • Osaka (ITM-Itami)
    66 min drive

Restaurants

  • あるぺんrose
    2 min walk
  • お食事処明日香
    1 min walk
  • LURRA°
    4 min walk
  • 丹 tan
    4 min walk
  • シュイロ
    2 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury hotel near Heian Shrine
Located close to Awata Shrine and Chion-in Temple, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel provides a garden, dry cleaning/laundry services and a bar. Treat yourself to spa services, such as a facial or a body treatment. The on-site Regional cuisine restaurant, NANANOICHI, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 50+ Mbps, and a gym are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), free train station pick-up and a vending machine
  • Concierge services, a front desk safe and luggage storage
  • A 24-hour front desk, coffee/tea in reception and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 143 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, hairdryers and toothbrushes and toothpaste
  • Heating and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested on-site for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3729 for adults and from JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

Is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel on 27 Mar 2026 start from RM1,256, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

This hotel doesn't offer parking.

What time is check-in at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-in start time: 2:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Checkout is at 11:00 AM.

Where is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel located?

Located in Higashiyama Ward, this luxury hotel is within a 5-minute walk of Awata Shrine and Chion-in Temple. Kyoto Municipal Zoo and Heian Shrine are also within 10 minutes. Higashiyama Station is only a 4-minute walk and Keage Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 274 out of 349 reviews
Rating 8 - Good. 53 out of 349 reviews
Rating 6 - Okay. 13 out of 349 reviews
Rating 4 - Poor. 5 out of 349 reviews
Rating 2 - Terrible. 4 out of 349 reviews

Reviews

Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Kyoto Station shuttle was amazing. Everybody was so kind and the breakfast was excellent. A great place to stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , spacious well supplied room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff, delicious breakfast and
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and welcome, help with travel plans. Room was clean and comfortable, nice shuttle van and great location too! Thank you Hotel Higashiyama team
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
I absolute loved everything about the location (close to a 7/11), buses that could take you around the area, the beds, the room, the service was great. I actually recommend this hotel to anyone I know going to Kyoto.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Doran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great shuttle service from the station to the hotel
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities
Staff was a little overwhelming with greetings. The included breakfast was very enjoyable. King rooms are slightly smaller than 2 twins Some luxury looking features, but didn't really feel luxury overall
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service all around, I would gladly stay here again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ruwanthi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, cosy room. Great staff. Laundry on site and a shuttle back and forth to the train station. In a very convenient location for sightseeing and restaurants. Highly recommend!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kulbinder

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were excellent
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in a quiet residential neighbourhood. Generously sized rooms with grea amenities.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, property conditions & facilities
The hotel was good, clean with helpful staff, and the location was excellent, within walking distance of many temples and shrines.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tolga

Great experience, very friendly staff. Would book again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The room was comfortable and large, the location walkable to public transit, and the staff were friendly and helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Osvaldo

Liked: Amenities
The hotel's location is excellent, close to many interesting tourist attractions, and the staff is friendly and helpful.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great staff. Comfortable. Clean. Would stay again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

SUNG YUP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff / wonderful footbath / lovely coffee & tea box
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rosario Felisa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. Staff very courteous. Shuttle to and from Kyoto Station was a plus 😊
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and extremely clean. The shuttle service to and from the train station was a nice perk.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Oleksii

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities
The rooms were spacious and comfortable as well as immaculate.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Modern, spacious room in great location (15 minute walk from Gion). The service and staff were excellent, and the hotel offers a shuttle to Gion and Kyoto Station every hour which was invaluable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very luxury hotel with a nice spa and fr
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable and clean. Staff were helpful and friendly. The only thing was the hotel was a bit of a walk from the city centre other than it was perfect and would highly recommend
Stayed 4 nights in Oct 2025