In-room safe, free WiFi, bed sheets

Reviews of First Cabin Kyoto Karasuma - Caters to Women

3 out of 5
First Cabin Kyoto Karasuma - Caters to Women
4F Takanoha-Square 331 Kamiyanagi-cho, Bukkoji-dori Higashi-iru Shimogyo-K, Kyoto, Kyoto

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 730 reviews" "
Rating 8 - Good. 336 out of 730 reviews" "
Rating 6 - Okay. 130 out of 730 reviews" "
Rating 4 - Poor. 46 out of 730 reviews" "
Rating 2 - Terrible. 14 out of 730 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Overall this was good value. Rooms are small but well designed. Bed was a decent size with enough room for two pillows side by side (although unfortunately only one pillow is provided). Some people don't understand the concept of being quiet in the sleeping area despite the various signs advising them of it; whilst this isn't the hotel's fault, I think the curtains that separate the rooms serve very little use other than preventing others seeing into the room. In other similar hotels I've seen retractable screens used which are more effective at providing privacy and reducing noise level. Location is good; about two minutes walk to the nearest metro station, and about fifteen minutes walk to Gion. Breakfast was decent with some variety. There were plenty of showers and toilets so that I never had to wait to use them. I did however have to wait a considerable amount of time to use the clothes washing facilities. The one washer and one dryer really isn't enough.
Stayed 6 nights in Nov 2019
Response from FIRST CABIN KyotoKarasuma NAKATA on 25 Nov 2019
Thank you for using First Cabin Kyoto Karasuma and posting review. I am pleased that you enjoyed our hotel. I apologize for the noise and washing facilities. We will strive to improve these problem. I am looking forward to seeing you again. Thank you very much!

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Pro: Very close to a metro station. You can also walk to Nishiki market in 16 min. The staffs are very friendly. Generally clean. Cons: when I stayed for two nights, it was 28 degree, it felt stuffy, not enough air flow. The shower is on the same floor as men’s, and on different floor from the sleep cabin, so not very convenient. They gave you cloths to wear in the hotel, but the material is polyester, rough, doesn’t breath, with poor air conditioning, just not pleasant to wear. You do need ear plugs, which the hotel provides, as no sound proof. It’s just a curtain for privacy, the curtain is not even floor to ceiling.
Stayed 2 nights in Oct 2019
Response from FIRST CABIN Kyoto Karasuma NAKATA on 15 Oct 2019
Thank you for using First Cabin and posting review! I apologize for the inconvenience of shower room, clothes and air conditioner. We will check carefully temperature when we patrol in cabin area. I hope you will stay at First Cabin when you visit Kyoto again. Thank you

10/10 Excellent

XS, Vancouver, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location, steps away from subway station, minutes walk away from major shopping area. Very helpful staff.
Stayed 3 nights in Oct 2019
Response from FIRST CABIN Kyoto Karasuma A. NAKATA on 12 Oct 2019
Thank you for using First Cabin and posting review. I am pleased you are satisfied our hotel. We are trying to improve our hotel. I hope you will stay at First Cabin when you visit Kyoto again. Thank you very much.

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Carol, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the first cabin area and found it spacious and well designed. Although I need to share bathroom with others, I feel that I have enough personal space to move around and properly store my stuff in the locker under the bed. The location is convenient as well, very close to lots of restaurants and shops. The staff was nice and helpful. Few negative feedbacks, one is that you may need to keep your bigger luggage at the reception if you don’t feel safe leaving it unlocked in the room, since it probably won’t fit into the locker; another one is that the quality of the mattress is so so, but good enough for a quick stay. Overall I think the price and value are great.
Stayed 4 nights in Sep 2019
Response from First Cabin Kyoto Karasuma NAKATA on 30 Sept 2019
Thank you for using our hotel and posting review! i am very pleased that you were satisfied First Cabin! We will try to improve our service and facilities. i hope you will stay at First cabin when you come Kyoto again. We are looking forward to seeing you. thank you very much. First Cabin Kyoto karasuma NAKATA

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the hotel staff was friendly. It had a great location, close to Nishiki and Gion district
Stayed 3 nights in Apr 2019
Response from 田畑 on 23 Apr 2019
Thank you for using our hotel. We are pleased that we were satisfied with the location of the hotel and the staff's response. We will continue our efforts to provide better services to our customers. We look forward to your next visit:)

8/10 Good

Hasliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin style hotel in a good location
My 2nd time staying here. Chose to come back to this hotel as I was already familiar with the surroundings. Also I was arriving late at night from KIX airport and do not want to be looking around for another hotel whose surroundings I wasn’t familiar with. I like that it’s near Shijo station on the Karasuma subway line (3 minutes walk)and near other attractions like the Nishiki Market. Sapporo Station is just 2 stops away. The hotel amenities- lounge wear, towels and toothbrush provided in the cabins and toiletries in the shared bathroom/ powder room was provided. The only thing that kinda stressed me out was that we have to keep all sounds to a minimum - no talking on the phone - need to be on silent mode at all times (so I called home on the pavement outside the hotel), even things like zipping my bag - was so afraid it’ll wake up the neighbors. And the fact that I had to wake up at 4am on the day I was checking out - I had to put on my earpiece as I slept so that my alarm from the phone will not disturb the neighbors! There’s no mirror in the cabin (you can either rent or use the ones in the bathroom/ powder room) and can’t use your own adapter (can rent from the front desk). Some of the staff were warmer and friendlier than others but I think it was because of their limited English. One of the front desk staff (lady) had good command of English helped me call the taxi company to book for a cab for the morning I was checking out. Overall a good stay.
Stayed 2 nights in Mar 2019
Response from 坂部 on 20 Mar 2019
Thank you for staying at our hotel. I was moved by your second use! Noise is a drawback of our hotel. We apologize for the inconvenience and thank you for your understanding and cooperation. We will continue to review various points of improvement in the future and strive to have you spend comfortably. We look forward to seeing you again:) First Cabin Kyoto Karasuma M.Sakabe

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

JaeHoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Super quiet and clean with some funny little jammies amongst the extra touches that made the stay here comfortable and restorative
Stayed 1 night in Nov 2018
Response from M.Sakabe on 4 Dec 2018
Thank you for staying with our hotel. I'm glad you said so :) Also please use the our hotel when you come to Japan. FIRST CABIN KyotoKarasuma

8/10 Good

Verified traveller

Wi-Fi was poor but other than that was a good stay
Stayed 1 night in Nov 2018
Response from FIRST CABIN KyotoKarasuma M.Sakabe on 4 Dec 2018
Thank you for staying with our hotel. I'm sorry,but I'm going to improve Wi-Fi,so pleasee wait a little longer... I'm looking forward to seeing you again.

8/10 Good

Ian, Hong Kong

Liked: Cleanliness, staff & service
Would be great if there’s a big bath in the bathroom
Stayed 2 nights in Nov 2018
Response from 坂部 on 9 Nov 2018
Thank you for your stay. I am glad to have such an opinion! did you enjoy your trip in Japan this time? We are looking forward to seeing you again :) FIRST CABIN KyotoKarasuma M.Sakabe

8/10 Good

Kathy, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Cabin Kyoto Karasuma was similar to an upscale hostel. I stayed in the first class cabin, which was fairly spacious and not much smaller than the standard Japanese hotel room. The staff were professional, courteous and very comfortable interacting with foreign tourists. It was easy to check in (they are open 24 hours) and receive instructions about how the capsule hotel worked. Everything is operated by key systems. You receive a placard when you check in, and can use this to operate the elevators and enter bathrooms (for women). Before you left the hotel, you had to return the placard to the front desk for safekeeping, which felt slightly inconvenient. The rooms and bathrooms are cleaned every day (rooms cleaned on request), and the cleaning staff did a superb job of replenishing amenities and keeping the bathrooms sparkling clean. The women's bathrooms offered many toiletries, including combs, hairdryers and a variety of skincare products. Note that the showers are only on the 4th floor. Unlike other reviewers, I found the bed to be fine and was able to sleep on it with no problem. The only thing that disturbed my sleep was that each capsule was in a large room with about 15-20 other capsules. If you had even one inconsiderate neighbor (several of the other guests woke up/went to sleep at odd hours), it was somewhat hard to get a good night's sleep.
Stayed 4 nights in Oct 2018
Response from First Cabin Kyoto Karasuma on 31 Oct 2018
Thank you for staying at First Cabin Kyoto Karasuma. We are glad to see positive review from you. We will try our best to make your accommodation better. Thank you:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Philip, Minnesota.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, the only issue i had was with the other guests. They're quite rude and loud. Otherwise everything was good. Location in a quite place two blocks from tsukibokocho shopping area.
Stayed 2 nights in Apr 2018

6/10 Okay

Ray, San Francisco

Liked: Cleanliness, staff & service
One night stay
Perfect for a one night stay. I had the first class room which a more space for my luggage.
Stayed 3 nights in Apr 2018
Response from First Cabin京都烏丸 佐藤 on 1 Jun 2018
Thank you very much for using our hotel. Also thank you again for your comment! We are very happy if you felt comfortable(: Our facility is located in the center of the Kyoto city, So access is very convenient for everything and we have received a lot of voices about this. We continue to make efforts to provide a comfortable stay for our guests.We are looking forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and quite. Centrally located and easy to access buses and subway. Would stay again!
Stayed 5 nights in Mar 2018

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was uncomfortable, the air was so warm and dry that my laundry was completely dry by morning, the sounds from the other capsules were disturbing, and the breakfast was a little limited, but overall I liked the location, I liked the staff, and I liked having a "room" all to myself.
Stayed 4 nights in Mar 2018
Response from Hiramatsu on 21 Mar 2018
Thank you for staying in our hotel and your review. We are glad to see your message and know how you felt in here. We are so sorry for the sound from other room. Not many guests say something like that about the sound. We give the guests who are sensitive to the sound the ear plugs as amenity goods. If we have one more chance to welcome you to here, please use them. We are looking forward to the chance. Thank you for your staying and the review.

10/10 Excellent

RJ, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Enjoyed my stay... if the bed and pillow could have been more softer i would have rate it a 10/10..
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall satisfied - good service, complete set of amenities, less than 5 min walk from Shijo station (5th entrance). Suitable for those who aren't too care about noise but hope to have privacy during stay.
Stayed 6 nights in Oct 2017

8/10 Good

Pandu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good capsule hotel close to Shijo station
I like the hotel area as it is close to Shijo station. I think it was gate 5 and the hotel was right behind it. Stayed there for 3 nights without any complains. Hotel is very clean, sleeping capsule is good, shower place is wider than any other capsule hotel. Breakfast is OK. Stayed 45 minutes longer than the check out time 10 am and they charged me additional ¥300. Otherwise that was good stay.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It a bit of walk to the attraction places but the area was safe to walk around at night.
Stayed 2 nights in Jun 2017

10/10 Excellent

Cassia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quite large "rooms" for a capsule hotel (and also included an in-room safe for belongings), service was good. Showers/shower paraphernalia they provided (soap, shampoo, conditioner) were perfectly adequate. Only drawbacks: the hall lights were a little bright around the edge of the curtain when I was trying to sleep, and I could feel the springs of the bed a tiny bit. Overall, quite good, though.
Stayed 1 night in Jun 2017

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
What a great place. I stayed in one of the larger room/cabins and they are surprisingly spacious. They can be a little noisy as every noise inside the plastic casing reverberates, however most guests seemed to be trying to be respectful (apart from an old guy next door to me, who was hard of hearing and didn't use his headphones for his TV). Other than that, the bargain deal I got with Hotels.com made it more than worth it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean facilities but uncomfortable stay
Room and facilities are clean and good, staff accommodating but capsule area way to hot for comfort in winter 28 c too hot to sit in room. Common area lacked power and decent wifi. Room wifi good. Beds uncomfortable. Reduce overall room temp and upgrade common area facilties then overall experience would be better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Renee, Ottawa, Canada

Liked: Cleanliness, staff & service, room comfort
Too much light - hard to sleep
While hotel is well located, the light in corridor is too bright to sleep - bring eye mask - and temperature is kept too high. Rooms are comfortable enough but if you jappen to have inconsiderate neighbours, you won't sleep much. Ear plugs and eye mask are a must....

6/10 Okay

Verified traveller

Liked: Room comfort
It was ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice business cabin
more spacious than traditional stacked capsules. nice shower facilties but no spa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Pooya, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for cabin users that need extra space
Breakfast worth paying for: costs 500 yen (around 5 euro). The room was spacious I would say for being a cabin (in many cabins you cannot stand, as the height of the room is divided into 2 cabins, but these ones are not the case). The mattress was not excellent in my case, not that bad either, average I would say. The showers are in a different floor from that of the rooms, just one floor though and there is elevator. They provide amenities for hygiene. Wifi is very deficient.

10/10 Excellent

AY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value budget hotel
Have used this hotel before. Excellent location close to the subway and the main shopping area. Clean rooms and shared shower and toilets ate well maintained. Friendly staff. Good value for money.

10/10 Excellent

AY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value budget hotel
Excellent location. Well managed and maintained. Clean and quiet. Good amenities in shower/toilet area. Good value.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good and Bad
Hotel was in a good location, 15min walk to daimaru, nishiki market etc. Facilities are new and clean.However reception service could be better. Aircon was not cool at all and bed wasnt very comfortable. No english TV channels.

8/10 Good

Eddie, Melbourne

Liked: Cleanliness, property conditions & facilities
Kyoto - April 2016
Unfortunately, I was in Kyoto for only one day. Therefore I went for the cheaper end of the hotel spectrum. I stayed at First Cabin to experience the "cabin-styled" hotels - I won't do that again! I loved my (short) time in Kyoto and I'll definitely be back one day....but I'll book a normal hotel room then!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice place. Better than the capsule hotels, but bed are not as good. Your could feel the springs of the mattress. Over all tho a good experience Can't beat the price and location

4/10 Poor

Bob, Oz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No privacy
Rooms have a curtain instead of a wall and door. You can hear everyone sneeze, sigh, snore, etc, which makes it hard to sleep, not to mention I was constantly fearing someone would reach in and steal my luggage while I was in the bathroom or sleeping. Luckily that didn't happen. Ok they have a big locker under the bed but it's not nearly big enough for my check-in luggage. The men's floor is one floor down from reception and is stairs only access so I had to haul my tei luggage bags down and the up when leaving. The bathroom is shared and the showers are on the reception floor so you need to strip in front of other guys (girls if you're a girl) before getting into the shower cubicle. I'm not used to that and didn't enjoy seeing other guys walking around naked. But then i guess that's normal in Japanese bath houses.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First experience staying in a cabin. It's was cool

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean and modern hotel
I stayed in the cabins for women, lovely Super single bed with small table. Bit of room to move around in. The "door" is basically a curtain so sound does travel, generally though all the girls on my floor were pretty considerate and kept noise to a minimum. Ask for complimentary earplugs from reception. Bathrooms and showers were spotless with basic amenities like facial wash, lotion, shampoo etc. 1 min walk from nearest Subway station and easy 15 to 20 min walk to shopping streets and Gion. Would definitely recommend this hotel !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable for single traveller
I was staying in First Class Cabin, and for the price I paid, it was pretty affordable in Kyoto, to have a single room only to yourself. The room is comfortable and cleaned every single day. They even provide you with sleeping attire (a comfy shirt and a pant) and changed it every day too, which is an added advantage as you don't have to bring anything apart from clothes you wanna wear the next morning. The toiletries provided are complete with facial wash, moisturizers, shampoo, conditioner & body shower gel.

6/10 Okay

Luis, Monterrey Mexico

Nice airplane cabin like feel
Nice location, close to the main shopping areas and temples. Room was decent value for money and recommended for the people that want a reasonably priced room just for a night stay and willing to share bathroom. Nice airplane cabin like feel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean, quiet, Econ
Staff is helpful and it is Quiet enough for sleeping. The location is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,
My first 'capsule' hotel stay. The room was so much bigger than I expected. Services, facilities and room conditions are above my expectation. The only thing is the room is quite warm. Luckily, it can be request to tune up the air. Location is convenient, near to bus stop and subway.

4/10 Poor

Simon, Norway

Disliked: Room comfort
Ok for one night.
the mattress was terrible, just a thin cover over some springs. A loud air conditioner that didn't do anything. And you definitely need earplugs to get some sleep. But not all bad, the showers where good and the hotel was clean.