When we first stayed at Four Points Kuta, the hotel was brand new. The condition of the hotel now is sub standard. The hotel exterior internally needs to be painted. There seems to be black mould growing everywhere. The timber around the pools and on all the balconies desperately need to be sanded back and vanished. I expected more from a Marriott hotel.
The food and beverage on offer is poor, breakfast was terrible. I only ate one night and was sick. There was a gastro outbreak and the hotel was doing little to prevent it or alert people. I spent $600 on hotel doctor to come out and treat my 2 year old and myself (who is 7 weeks pregnant). We almost spend more in medical bills than ohr accommodation.
Our room was spacious, we had the larger suite. However the air con was leaking and the children slipped over about 10 times, i reported it to front desk but nothing was done about it. The roof under the dressing room area smelled terribly of black mould - however maintenance just keep painting over it.
Will we stay again, no not likely.
The massage palour across the road is quite good, as is Benish cafe a few doors down. The area itself is great - no beach but walking distance to garlic lane, poppies lane, beachwalk mall etc.