Kunshan Spa Hotels

"Upon arrival we chose to upgrade to the Horizon club executive room. The executive room is situated at the top floor with a breathtaking view of Shanghai city. The breakfast in the lobby was very busy and food did not get replenished quickly enough due to the high volume of guests, unfortunately this resulted in dry cakes, pastries and dumplings. However the manager Cassie demonstrated professional hospitality when resolving our issue with the disappointing breakfast. The club service was minimal to non-existent on the first few days of our stay. (We made our drinks ourselves from the bar, staff were inattentive and relatively unprofessional) We raised this issue to Serena (evening duty manager), She promptly let the team know and the next day the service did improve significantly. We appreciated the efficiency of responding and resolving guests concerns, food and decorations were beautifully presented for the coming festive season. After the issues resolved, we enjoyed a fantastic stay with spectacular views from the club and our room. The afternoon tea was particularly impressive all pieces were delicious, highly recommend. The Shangri-la Jing’an Shanghai is certainly a great stay for corporate or leisure. "

"Excellent room and wonderful service , the club lounge is outstanding "

"Clean room, helpful staff and appropriate amenities."

"Great"

"Great view, amazing location, friendly staff, beautiful room, fantastic amenities, slippers that actually fit. Will be back! "

"Location is terrific and the property is beautiful "

"Loved this hotel. Staff were great, room was huge and bed was even bigger and comfy. Location was mid though, not centrally located which meant it was quiet but also hard to get to the main sights. "

"I have been travelling in China on business for many years and Jin Jiang Tower is definitely the best choice of stay in Shanghai for business and pleasure, the excellent location in the downtown area with easy excess to the famous landmarks and plenty of shopping & dining options nearby. The staff is nice, courteous and helpful and room spacious, clean and tidy. Very comfortable stay in the center of Shanghai. For sure to stay in the next visits to Shanghai. "