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Shangri-La Suzhou

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Luxury
5.0 star property
9.2

Wonderful

Contemporary elegance in vibrant Suzhou

Amid Suzhou's vibrant atmosphere, this hotel boasts contemporary design and a prime location. Delight in a sumptuous breakfast and unwind in impeccably comfortable rooms.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM331
RM386 total
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premier Room, 1 King Bed, City View (Skyline)

A hotel room with a sofa, armchair, bedside table, lamp, and a bed.

Premier Room, 1 King Bed, City View (Skyline)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King

A hotel room with a large bed, a desk, a chair, and a view of the city.

Deluxe King

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

A high-rise building with a distinctive architectural design, surrounded by a cityscape at dusk.

Deluxe Twin

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Deluxe King

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Horizon Deluxe King

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Deluxe Twin

A hotel room with two beds, a desk with a TV, a chair, a small table, and a large window with a view.

Horizon Deluxe Twin

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, City View (Skyline)

A woman sitting in a chair by a large window with a city view.

Premier Room, 1 King Bed, City View (Skyline)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite King

A hotel room with a large bed, a chair, a small table with a lamp, and a view of the city through large windows.

Executive Suite King

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Horizon, Premier Room, 1 King Bed

A hotel room with a large bed, a TV mounted on the wall, a desk, and a chair.

Horizon, Premier Room, 1 King Bed

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Deluxe Twin

A hotel lobby with a reception desk, seating area, and a bookshelf.

Horizon Deluxe Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Hill View (Skyline)

A room with a large window, a telescope, a lamp, a sofa, and a table with a plant and a mug.

Premier Room, 1 King Bed, Hill View (Skyline)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
  • Restaurant
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9.4 out of 10, Exceptional, 44 reviews
The price is RM243
RM284 total
includes taxes & fees
20 Aug - 21 Aug
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About the area

Located in Huqiu District neighbourhood, Shangri-La Suzhou is connected to a shopping centre. Travelling with kids? Don't miss Humble Administrator's Garden. Spend some time exploring the area's activities, including golfing. Visit our Suzhou travel guide
Map
168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu, 215011

What's nearby

  • A traditional Chinese pavilion in a garden with a small pond and rocky terrain.
    Humble Administrator's Garden
    11 min drive - 10.1 km
  • A modern architectural interior with a geometric patterned ceiling and a central glass structure.
    Suzhou Museum
    11 min drive - 10.1 km
  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    15 min drive - 16.5 km
  • Suzhou Water Park
    2 min drive - 2.4 km
  • Shantang Street
    7 min drive - 7.0 km

Getting around

  • Shishanlu Station
    10 min walk
  • Suzhou New District Railway Tram Stop
    22 min drive
  • Wuxi (WUX-Shuofang)
    41 min drive

Restaurants

  • 一炉一会炉端烧
    1 min walk
  • Nishimura @ Shangri-la
    8 min walk
  • 茶百道
    11 min walk
  • Shang Palace | 夏宫
    1 min walk
  • Starbucks 苏州锦华苑店
    11 min walk

About this property

Shangri-La Suzhou

  • Luxury family-friendly hotel near Lingering Garden
  • Located close to Shantang Street, Shangri-La Suzhou provides shopping on-site, a coffee shop/cafe and a garden. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
  • Other perks include:
    • An indoor pool and a children's pool
    • Free self-parking and valet parking
    • Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
    • An electric car charging station, express check-out and express check-in
  • Room features
  • All 390 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with separate baths/showers and bidets
    • TVs with premium channels
    • Electric kettles, daily housekeeping and desks

Similar properties

Exterior
Pan Pacific Suzhou
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  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 561 reviews
The price is RM243
RM283 total
includes taxes & fees
30 Aug - 31 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee: CNY 128 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Soo
  • Nishimura
  • Shang Palace

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 51 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 349.8 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Airport shuttle fee: CNY 900 per person (one-way)
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Shangri-La Suzhou have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Shangri-La Suzhou?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Shangri-La Suzhou on 23 Aug 2026 start from RM331, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Suzhou?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Suzhou?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shangri-La Suzhou?

Checkout is at noon.

Does Shangri-La Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per person applies.

Where is Shangri-La Suzhou located?

This family-friendly Suzhou hotel is located in the business district, 2.1 mi (3.4 km) from Lingering Garden, and within 6 mi (10 km) of Shantang Street and Suzhou University. Suzhou Museum and Humble Administrator's Garden are also within 9 mi (15 km). Shishanlu Station is 10 minutes by foot and Shajinqiao Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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