Amid Suzhou's vibrant atmosphere, this hotel boasts contemporary design and a prime location. Delight in a sumptuous breakfast and unwind in impeccably comfortable rooms.
Located in Huqiu District neighbourhood, Shangri-La Suzhou is connected to a shopping centre. Travelling with kids? Don't miss Humble Administrator's Garden. Spend some time exploring the area's activities, including golfing. Visit our Suzhou travel guide
168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu, 215011
What's nearby
Humble Administrator's Garden
11 min drive - 10.1 km
Suzhou Museum
11 min drive - 10.1 km
Jinji Lake
15 min drive - 16.5 km
Suzhou Water Park
2 min drive - 2.4 km
Shantang Street
7 min drive - 7.0 km
Getting around
Shishanlu Station
10 min walk
Suzhou New District Railway Tram Stop
22 min drive
Wuxi (WUX-Shuofang)
41 min drive
Restaurants
一炉一会炉端烧
1 min walk
Nishimura @ Shangri-la
8 min walk
茶百道
11 min walk
Shang Palace | 夏宫
1 min walk
Starbucks 苏州锦华苑店
11 min walk
About this property
Shangri-La Suzhou
Luxury family-friendly hotel near Lingering Garden
Located close to Shantang Street, Shangri-La Suzhou provides shopping on-site, a coffee shop/cafe and a garden. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
Other perks include:
An indoor pool and a children's pool
Free self-parking and valet parking
Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
An electric car charging station, express check-out and express check-in
Room features
All 390 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Food and drink
Buffet breakfast available for a fee: CNY 128 per person
3 restaurants
A bar/lounge
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Cafe Soo
Nishimura
Shang Palace
Things to do
24-hour gym
Children's pool
Full-service spa
Hot tub
Indoor pool
Outdoor tennis court
Playground
Sauna
Shopping
Steam room
Family friendly
Children's pool
In-room babysitting
In-room cot
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
11 meeting rooms
Business centre
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
51 floors
Banquet hall
Built in 2007
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
TV with premium cable/satellite channels
Food and drink
Electric kettle
Limited room service
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 349.8 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 128 per person
Airport shuttle fee: CNY 900 per person (one-way)
Rollaway bed fee: CNY 349.8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property class
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Does Shangri-La Suzhou have a pool?
Yes, this property has an indoor pool and a children's pool.
How much does it cost to stay at Shangri-La Suzhou?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Shangri-La Suzhou on 23 Aug 2026 start from RM331, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Suzhou?
Self-parking and valet parking are free at this property.
What time is check-in at Shangri-La Suzhou?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Shangri-La Suzhou?
Checkout is at noon.
Does Shangri-La Suzhou provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per person applies.
Where is Shangri-La Suzhou located?
This family-friendly Suzhou hotel is located in the business district, 2.1 mi (3.4 km) from Lingering Garden, and within 6 mi (10 km) of Shantang Street and Suzhou University. Suzhou Museum and Humble Administrator's Garden are also within 9 mi (15 km). Shishanlu Station is 10 minutes by foot and Shajinqiao Station is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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