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Reviews of OYO 504 Hotel Aromas Kulai

2 out of 5
OYO 504 Hotel Aromas Kulai
5344, Jalan Kenari 19, Bandar Putra, Kulai, Johor

Reviews

6.8
Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Susie

Stayed 1 night in Mar 2023

2/10 Terrible

Emil

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty sheets gave me rashes the following day, cockroaches crawling near bed and main door, shower drainage issues
Stayed 2 nights in May 2022
Response from Jane on 23 Jun 2022
Sorry for the hassle you faced, Emil ! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2021
Response from Marie on 25 Feb 2021
Thank you so much for the positive rating, Hope to serve you soon with an amazing stay. Regards, Marie!

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2020
Response from Leo on 18 Dec 2020
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Barbara

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and ok
Stayed 1 night in Sep 2019
Response from Edward on 18 Sept 2019
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Edward

4/10 Poor

Lim

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Edward on 15 Sept 2019
Appreciate your positive rating, Lim !. We do take pride in catering to our guest's needs the best way we can. Keep this love coming :) Regards, Edward

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and clean
Stayed 1 night in Jun 2019
Response from Harry on 2 Jul 2019
Hey, We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Harry

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Brbara on 15 May 2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Barbara

10/10 Excellent

Najwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Megha on 5 Apr 2019
Glad to see that you have rated us superb, We will keep delighting our guests and promise to keep service standards high. Regards, Barbara

6/10 Okay

norasiqin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

PARASSU, kuala lumpur

Liked: Cleanliness, staff & service, room comfort
Looking forward to come again , need to improve more on hospitality especially providing tooth paste and toothbrush for all the rooms and a wheelchair for elderly/ oku guest. Thanks for all
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed cover very dirty
Bed cover is very dirty. The hotel didn't wash the bed cover after previous traveller checked out. Furniture broken and the light can't on.
Stayed 1 night in Dec 2017

2/10 Terrible

Jin, KL

Disliked: Cleanliness, property conditions & facilities, room comfort
cockroaches!
Room was dirty, saw cockroaches running around. Shortened our stay and move to another hotel.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Nasha

Liked: Staff & service
Experience staying in hotel aromas
It was overall okay. Just the smell in the corridor and room.
Stayed 1 night in Nov 2017

8/10 Good

Nechanan

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
kain tuala mandi tidak mencukupi. air panas tidak berfungsi dengan baik. kunci pintu rosak
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Dah lah dalam bilik tiada remote tv dan aircond... Nak alih channel tv pun guna manual tangan pergi ke tv... Tuala bilik berbau...
Stayed 1 night in Aug 2019
Response from Zara on 19 Aug 2019
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Zara

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menarik. Selesa bilik hotelnya
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Clean and good hotel. Will recommend to friends and family.
Stayed 1 night in Nov 2017

8/10 Good

Saf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel yg selesa
bleh tahan selesa...bersih
Stayed 1 night in Oct 2017