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Four Points by Sheraton Johor Bahru

4.0 star property
Relax by the garden or get active on the tennis court. Indulge in some well-deserved 'me time' at the sauna or unwind over drinks at the bar.

Choose dates to view prices

Near AEON Tebrau City, Amansari Residence Resort offers an upscale retreat with a garden and playground for kids to enjoy. Unwind in the sauna or steam room, indulge in a rejuvenating massage, and stay connected with free in-room WiFi; plus tennis courts, an arcade/game room and indoor pool are at your fingertips.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM350
RM388 total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Family Suite

Minibar, in-room safe, free cots/infant beds, free WiFi

Junior Family Suite

  • Sleeps 3

View all photos for Deluxe King Room

Minibar, in-room safe, free cots/infant beds, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, free cots/infant beds, free WiFi

Deluxe Twin Room

  • Sleeps 2

View all photos for Junior King Suite

Minibar, in-room safe, free cots/infant beds, free WiFi

Junior King Suite

  • Sleeps 2

View all photos for Junior Twin Suite

Minibar, in-room safe, free cots/infant beds, free WiFi

Junior Twin Suite

  • Sleeps 2

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Private bathroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

Apartment, 1 Double Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Private bathroom
Bathrobes
  • Sleeps 8
  • 1 Double Bed

View all photos for Duplex Apartment

Minibar, in-room safe, free cots/infant beds, free WiFi

Duplex Apartment

  • Sleeps 6
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About the area

Masai is home to Four Points by Sheraton Johor Bahru. AEON Tebrau City and KSL City Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Night Safari. Travelling with kids? Don't miss River Safari and Singapore Zoo. Visit our Masai travel guide
Map
Jalan Persiaran Seri Alam Bandar Seri, Alam, Masai, Johor, 81750

What's nearby

  • Regency Specialist Hospital
    4 min drive - 3.4 km
  • MARA University of Technology Pasir Gudang Campus
    5 min drive - 3.0 km
  • University of Kuala Lumpur - Malaysian Institute of Industrial Technology
    8 min drive - 5.3 km
  • AEON Tebrau City
    11 min drive - 10.0 km
  • Toppen Shopping Centre
    11 min drive - 10.4 km

Getting around

  • Kempas Baru Station
    18 min drive
  • Admiralty Station
    20 min drive
  • Senai International Airport (JHB)
    43 min drive

Restaurants

  • Restoran Azie & Rozi Tomyam
    6 min walk
  • Zuss Coffee Jalan Lembah 16
    11 min walk
  • Restoran Haizumi
    5 min walk
  • Restoran Al-Alif
    15 min walk
  • Mr Lok Lok
    11 min walk

About this property

Four Points by Sheraton Johor Bahru

Upscale family-friendly hotel near AEON Tebrau City
At Four Points by Sheraton Johor Bahru, you can look forward to a garden, a playground and an arcade/games room. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Enjoy the gym, as well as activities such as racquetball/squash. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Tennis courts, a lift and concierge services
  • A front desk safe, a vending machine and a billiards/pool table
Room features
All 150 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Balconies, a personal chef and fridges

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  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 1,000 reviews
The price is RM450
RM496 total
includes taxes & fees
12 Mar - 13 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Restaurants on site

  • Courtyard Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: MYR 85.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Amansari Residence Resort Masai
Amansari Residence Resort
Amansari Residence Masai
Amansari Residence
Amansari Residence Hotel Masai
Amansari Residence Resort Johor/Masai
Amansari Residence Masai
Amansari Residence Resort Hotel
Amansari Residence Resort Masai
Amansari Residence Resort Hotel Masai

Frequently asked questions

Does Four Points by Sheraton Johor Bahru have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Four Points by Sheraton Johor Bahru?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Johor Bahru on 11 Mar 2026 start from RM350, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Johor Bahru?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Johor Bahru?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Four Points by Sheraton Johor Bahru?

Checkout is at noon.

Where is Four Points by Sheraton Johor Bahru located?

Set in Masai, this family-friendly hotel is within 9 mi (15 km) of AEON Tebrau City, Austin Heights Water & Adventure Park and KSL City Mall. Komtar JBCC and Johor Bahru City Square are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Johor Bahru Reviews

7.0

Good

7.0

Cleanliness

6.2

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 141 reviews
Rating 8 - Good. 49 out of 141 reviews
Rating 6 - Okay. 43 out of 141 reviews
Rating 4 - Poor. 19 out of 141 reviews
Rating 2 - Terrible. 6 out of 141 reviews

Reviews

8/10 Good

Darshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was satisfactory and the staff were all friendly and helpful :)
Stayed 2 nights in Nov 2024

6/10 Okay

GAYATRI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very poor experience. Food choice was limited for breakfast. rooms aircond was a prob.
Stayed 4 nights in Sep 2024

10/10 Excellent

K MOHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at aman sari resort

Very happy
Stayed 1 night in Nov 2024

6/10 Okay

Muhammad Akashah Bin Che

Huge area of improvement l must say….
Stayed 1 night in Jan 2025

6/10 Okay

Siti Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room but got a double room instead. But it was too late at night when we checked in so we just slept.
Stayed 1 night in Nov 2023

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly above average

Aircon unit tak sejuk. Setting up to max and it feels moderate. Moderate experience
Stayed 2 nights in Jun 2024

4/10 Poor

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was slow. Exit from basement parking was poorly lighted and no clear exit signage. No knives was given for meals, how do one spread butter on bread without knives?
Stayed 3 nights in Apr 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Muhammad

Liked: Cleanliness
👍
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Matress are hard. Fridge not working. Hot water not working fully.
Stayed 1 night in Oct 2020

8/10 Good

JONG OH

Liked: Cleanliness, staff & service

가성비 최고

가격대비 아침조식이나 교통,주차등 편리함
Stayed 1 night in Jul 2020

10/10 Excellent

Zulfazlisuhadi, Puchong, and Selangor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salam Sejahtera Malaysia. Percutian 4hari 3malam Di AmanSari Residence Resort Seri Alam Johor sangat berbaloi. sangat berbaloi. Wifi free Breakfast free Parking free Tempah bilik standard dapat upgrade bilik besar mcm suite room free juga. Petugas2 hotel yg sangat peramah Security Coffee house makan sedap, Bilik tidur bersih. terima kasih banyak2 pada Shalan duty manager John senior front office Liana yg sangat membantu. Terima kasih Zulfazli Suhadi.
Stayed 3 nights in Jul 2020

6/10 Okay

Ianziz, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve to set the television for a channel. But the reception is poor. I end up watching netflix via my laptop.
Stayed 2 nights in Jun 2020

8/10 Good

yann, Petaling jaya

Liked: Cleanliness, staff & service
+The room is spacious.bathroom is clean. the breakfast selection is limited but good & tasty.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Lanskap yang cantik dan kolam renang yang amat memuaskan
Stayed 1 night in Dec 2019

6/10 Okay

Betty, KL

Liked: Staff & service
Bathroom n water pressure very good. Towels r hard n old. Floor carpet looked dirty. Need to improve food for breakfast.
Stayed 2 nights in Jan 2020

4/10 Poor

Saha, Johor bahro

Liked: Staff & service
The receptionist request for extra tax!! I said tax included in the inline payment
Stayed 1 night in Dec 2019

6/10 Okay

HOYOUNG

그저 그럼

위생이 그리 좋지 않음
Stayed 1 night in Oct 2019

2/10 Terrible

Wai Seng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad stay....no more next time

no hot water for shower got mosquito in the room
Stayed 1 night in Oct 2019

6/10 Okay

Chandra, Singapore

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Aircond noisy, could not get a good sleep.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

The appropriate location
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Facilities are not well maintained, staff look incompetent and lost at times
Stayed 2 nights in Jul 2019

8/10 Good

Haru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat selesa
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Selesa dan sesuai bagi tujuan riadah atau bisnes
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Travel on 14 and checked-out on 16 Jun’19 Room number: 3216 14’Jun - Upon arriving 3pm inside the room discover the hot water not working. - Phone line are dead. - The door latch sliding door broken and unable locked properly and poses real danger especially for kids. - Called for Technician and manage to fix and working but still the water not to moderate temperature (reason there is a loose connectivity). 15’Jun - Next morning again, NO hot water had to call receptionist via mobile since phone line are still dead. - Technician came and have a look and again somehow have repaired finally. - After came back, at evening the freaking hot water are still not working and had to wait for technician again as we are rushing for late evening function with my kids and wife are not freshen-up. - Came back from evening function and another headache Air-Conditioning not cooling enough. - After series and series problem technician came in and out (3216 looks like a party room). - I called your receptionist and phone line transfer to duty manager on shift. He agreed to offer upgrade from Deluxe Room, Balcony to Junior Suite, Balcony which is at middle of the night. - I went and check Junior Suite rooms and apparently both rooms also just started operating and running on 1.0 HP expecting to cool the room. - Typical excuse given by the Manager via the phone call (multiple people are using at the same time) hence causing hot water not working.
Stayed 2 nights in Jun 2019