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Amerald Resort Hotel Desaru

Photo gallery for Amerald Resort Hotel Desaru

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Private beach, beach volleyball
Outdoor pool
Balcony
Balcony

Overview of Amerald Resort Hotel Desaru

Amerald Resort Hotel Desaru

3.5 star property

4.0/5 Very good

Top rated for cleanliness (4.1/5)

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
Map
Lot 1231 Jalan Kg. Punggal - Desaru, Sungai Renggit, Bandar Penawar, Johor, 81600

Explore the area

  • Popular LocationDesaru Ostrich Farm8 min drive
  • Popular LocationThe ELS Club Desaru Coast - Ocean Course19 min drive
  • Popular LocationSebana Golf Resort21 min drive
  • AirportSingapore (SIN-Changi)97 min drive

Room options

About this area

Bandar Penawar

Located in Bandar Penawar, Amerald Resort Hotel Desaru is on the Strip and on a private beach. The area's natural beauty can be seen at Desaru Fruit Farm and popular attractions include Desaru Ostrich Farm and Desaru Coast Adventure Waterpark.

What's nearby

  • Desaru Ostrich Farm - 8 min drive
  • Desaru Coast Adventure Waterpark - 17 min drive
  • The ELS Club Desaru Coast - Ocean Course - 19 min drive
  • Desaru Beach - 19 min drive
  • Sebana Golf Resort - 21 min drive

Getting around

  • Senai International Airport (JHB) - 70 min drive

About this property

Amerald Resort Hotel Desaru

3.5-star family-friendly hotel by the sea
You can look forward to free continental breakfast, a round-trip airport shuttle and a playground at Amerald Resort Hotel Desaru. Active travellers can enjoy rock climbing, beach volleyball and archery at this hotel. Enjoy international cuisine, a poolside location, and ocean views at the two on-site restaurants. Enjoy the gym, as well as activities, such as hiking/biking and ziplining. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide
  • Free self-parking
  • Bike hire, limo/town car service and a reception hall
  • A porter/bellboy, a 24-hour front desk and a water dispenser
  • Guest reviews speak well of the breakfast, beach locale and pool
Room features
All guest rooms at Amerald Resort Hotel Desaru have comforts, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and bidets
  • 42-inch LED TVs with satellite channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Ruby Coffee House
  • Amerald SeafoodRestaurant
  • Friendship Bar

Things to do

  • Arcade/games room
  • Archery
  • Beach volleyball
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Ziplining

Family friendly

  • Arcade/games room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Conference space (11840 square feet)
  • Meeting rooms - 6

Outdoors

  • Private beachfront location

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by bank transfer and is due within 7 days of booking the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for MYR 100.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

amerald resort hotel Bandar Penawar
amerald Bandar Penawar
amerald
Amerald Desaru Bandar Penawar
Amerald Resort Hotel Desaru Hotel
Amerald Resort Hotel Desaru Bandar Penawar
Amerald Resort Hotel Desaru Hotel Bandar Penawar

Frequently asked questions

Does Amerald Resort Hotel Desaru have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at on 27 Sept 2022 start from RM 301.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Amerald Resort Hotel Desaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Amerald Resort Hotel Desaru?

Self-parking is free at this property.

What time is check-in at Amerald Resort Hotel Desaru?

Check-in is from 3:00 PM - 6:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Amerald Resort Hotel Desaru?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does Amerald Resort Hotel Desaru provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 300 per vehicle applies.

Where is Amerald Resort Hotel Desaru located?

This Bandar Penawar hotel is on the beach, 5.3 mi (8.5 km) from Desaru Ostrich Farm, and within 12 mi (20 km) of Desaru Coast Adventure Waterpark and The ELS Club Desaru Coast - Ocean Course. Desaru Fruit Farm is 16.8 mi (27.1 km) away.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 39 out of 107 reviews
5 - Excellent 36%
Rating 4 - Good. 41 out of 107 reviews
4 - Good 38%
Rating 3 - Okay. 16 out of 107 reviews
3 - Okay 15%
Rating 2 - Poor. 7 out of 107 reviews
2 - Poor 7%
Rating 1 - Terrible. 4 out of 107 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Andy
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kilometers of beautiful beach all to yourself. Telco companies seems to have not reach that part of Desaru yet, very weak
Stayed 2 nights in Jun 2022

3/5 Okay

Rahilah
Stayed 1 night in May 2022

5/5 Excellent

Kah Kok
Stayed 2 nights in May 2022

3/5 Okay

Chuan Swee
Stayed 1 night in May 2022

3/5 Okay

Ummi
Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good place to rest after had a long week work. Im staying for 2days 1 night, love to upgrading bedroom to seaview. Really relaxing. Enjoying Ramadhan buffet with family. Buffet a bit dissapoint bcause not many choice. For the bedroom not clean very well. So many dust on the table and floor (got cockroach eggs too) its very dangerous for those have a baby. Your staff have to check cleanliness before guest check in. And also no wifi coverage. Pls upgrade your hotel more better.
Stayed 1 night in Apr 2022

3/5 Okay

Nik
Stayed 1 night in Dec 2021

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas holiday
Stayed 2 nights in Dec 2021

3/5 Okay

Visvanathan
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful front desk staff. The breakfast was awful. I think the management needs to seriously improve in this area.... Housekeeping needs to improve..., Just some leftover rubbish in the balcony Otherwise it was ok.
Stayed 1 night in Dec 2021

2/5 Poor

NOR FAIZAH
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in 3Days2Night
Toilet bit smelly Cannot get breakfast foods not enough Very very poor WIFI Hope will improve soon.
Stayed 2 nights in Dec 2021

4/5 Good

Aileen lee
Stayed 4 nights in Oct 2021