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Reviews of OYO 768 Fajar Baru Boutique Hotel

2 out of 5
OYO 768 Fajar Baru Boutique Hotel
PT 35462 Dataran Austin,, Wakaf Tembesu, Kuala Terengganu, Terengganu

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

azianrizal, penang

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
i'm very disappointed because the hotel did not receive my booking even though been confirmed by expedia. i have waited for an hour before the problem can be resolved. some more i got a smaller room (downgrade) from 2 + 1 bed which i book earlier (1 month early) to double bed for the same amount i paid. i should be compensated for the trouble.
Stayed 2 nights in Jun 2019
Response from Cheshta on 26 Jun 2019
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Cheshta

8/10 Good

Niniey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Cheshta on 26 Jun 2019
Thanks for the positive rating, Hope to host you soon :) Regards, Cheshta