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Sunway Resort

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Sunway Grand Suite | Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated

Overview of Sunway Resort

Sunway Resort

4.5 star property

4.3/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500

Explore the area

  • Popular LocationSunway Pyramid Mall2 min walk
  • Popular LocationPinnacle Sunway3 min walk
  • Popular LocationSunway Mentari Business Park11 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)42 min drive

Room options

About this area

Petaling Jaya

In the entertainment district, Sunway Resort is in Bandar Sunway, a neighbourhood in Petaling Jaya with good shopping. Shah Alam Blue Mosque and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Mid Valley Megamall and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk
  • Sunway Pyramid Mall - 2 min walk
  • Pinnacle Sunway - 3 min walk
  • Sunway Mentari Business Park - 11 min walk
  • Hospital Pusat Perubatan Sunway - 14 min walk

Getting around

  • Kuala Lumpur Setia Jaya KTM Komuter Station - 4 min drive
  • Taman Bahagia Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 42 min drive

About this property

Sunway Resort

4.5-star luxury resort revitalised in 2020 and located in the heart of Bandar Sunway
Close to Sunway Pyramid Mall, Sunway Resort provides a round-trip airport shuttle, a shopping centre on site and dry cleaning/laundry services. The on-site restaurant, The Resort Cafe, features international cuisine. Free WiFi in public areas and a business centre are available to all guests.
Other perks at this resort include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • Multilingual staff, a ballroom and a lift
  • Concierge services, a banquet hall and smoke-free property
  • Guest reviews speak well of the breakfast, helpful staff and proximity to shopping
Room features
All 460 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as Laptop workspace and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Designer toiletries and hairdryers
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: MYR 76.95 for adults and MYR 36.50 for children
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • The Resort Cafe

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property โ€“ December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 31 December:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 76.95 for adults and MYR 36.50 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card shown at check-in must be the same card used to book the reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Petaling Jaya
Sunway Hotel Petaling Jaya
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel And Spa
Sunway Resort Hotel
Sunway Resort Hotel Spa
Sunway Hotel Petaling Jaya
Sunway Resort Petaling Jaya
Sunway Resort Resort
Sunway Resort Hotel Spa
Sunway Resort Petaling Jaya
Sunway Resort Resort Petaling Jaya

Frequently asked questions

Is Sunway Resort pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 31 Oct 2022 start from RMย 579.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sunway Resort?

Self-parking is available for MYR 15 per night. Valet parking is available for MYR 45 per day.

What time is check-in at Sunway Resort?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Sunway Resort?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does Sunway Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-11:30 PM on request. A fee of MYR 170 per vehicle applies.

Where is Sunway Resort located?

Located in Bandar Sunway, this luxury resort is within 9 mi (15 km) of Mid Valley Megamall, Bukit Jalil National Stadium and Shah Alam Blue Mosque. Petaling Street and Merdeka Square are also within 12 mi (20 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 28 minutes by foot.

Can I cancel my reservation for free at Sunway Resort and receive a full refund?

Yes, Sunway Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 505 out of 994 reviews
5 - Excellent 51%
Rating 4 - Good. 339 out of 994 reviews
4 - Good 34%
Rating 3 - Okay. 100 out of 994 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 994 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 994 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

sophia
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fancy gorgeous hotel with spacious rooms. Right next-door is an enormous shopping center, there is no need to go anywhere else for shopping. Though it is about 45 minutes from the city however we did not have an issue with this due to the size of the shopping center. The buffet breakfast was extremely generous and the service throughout the hotel was impeccable. My only negatives were that the mattress was too firm for me and the pool was under construction so we had to use a neighboring pool
Stayed 3 nights in Sep 2022

4/5 Good

Kah Soon
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities are not ready; still under reno
Stayed 1 night in Jul 2022

5/5 Excellent

Bowyie
Stayed 1 night in Apr 2022

4/5 Good

Verified traveller
Stayed 2 nights in Jan 2020

2/5 Poor

Verified traveller
Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The lights in my room were flickering and the carpet in the room is quite run down
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Near to shopping mall
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

4/5 Good

Jihad
Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2020

4/5 Good

FAB, Sydney
Business traveller
Liked: Cleanliness, staff & service
Staff very nice, big rooms, great breakfast. Red marble does not do it for me. The hotel looks really old although well maintained. Staff very welcoming and helpful.
Stayed 1 night in Jan 2020

3/5 Okay

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay nothing great.
Hotel is oldish. Service is fair not the best. Surprising no discounts for the lagoon entrance fir fuests staying at hotel.!!!
Stayed 2 nights in Jan 2020