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Resorts World Genting - First World Hotel

Photo gallery for Resorts World Genting - First World Hotel

Property grounds
Interior
World Club Room | Bathroom | Shower, free toiletries, hair dryer, towels
Shopping centre
Shopping centre

Overview of Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel

3.0 star property
Genting Highlands 3-star hotel connected to the convention centre

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Parking available
  • Business services
  • Laundry
Map
Genting Highlands Resort, Genting Highlands, Pahang, 69000

Explore the area

  • Popular LocationFirst World Plaza4 min walk
  • Popular LocationSkytropolis Indoor Theme Park5 min walk
  • Popular LocationGenting SkyWorlds Theme Park13 min walk
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)71 min drive

Room options

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - First World Hotel is connected to a shopping centre. Genting Skyway and La Santé Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit SkyAvenue and First World Plaza. Genting SkyWorlds Theme Park and Snow World are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Arena of Stars - 1 min walk
  • SkyAvenue - 1 min walk
  • First World Plaza - 4 min walk
  • Skytropolis Indoor Theme Park - 5 min walk
  • Genting SkyWorlds Theme Park - 13 min walk

Getting around

  • Kuala Lumpur Gombak Station - 48 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive

Restaurants

  • Beauty In The Pot - 4 min walk
  • The Laughing Fish By Harry Ramsden - 3 min walk
  • Peace Café Express - 3 min walk
  • Malaysian Food Street - 2 min walk
  • OldTown White Coffee - 4 min walk

About this property

Resorts World Genting - First World Hotel

3-star hotel connected to the convention centre
Located close to Genting SkyWorlds Theme Park, Resorts World Genting - First World Hotel provides a corner/local shop, shopping on site and a cafe. Treat yourself to spa services, such as a facial, a massage or a body treatment. Enjoy international cuisine and more at the two on-site restaurants. A hair salon, dry cleaning/laundry services and a gym are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
  • Concierge services, a lift and a reception hall
  • A front desk safe, a porter/bellboy and a vending machine
  • Guest reviews speak highly of the location
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet

Parking and public transport

  • Self parking on site (MYR 18 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: MYR 35.00 for adults and MYR 17.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • The Food Factory

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Shared fridge
  • Smoke-free property

Room amenities

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Similar properties

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 35.00 for adults and from MYR 17.00 for children
  • Self-parking fee: MYR 18 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Frequently asked questions

Is Resorts World Genting - First World Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resorts World Genting - First World Hotel?

Self-parking is available for MYR 18 per day.

What time is check-in at Resorts World Genting - First World Hotel?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Resorts World Genting - First World Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Resorts World Genting - First World Hotel located?

Situated in the entertainment district, this spa hotel is steps away from Arena of Stars and Genting SkyWorlds Theme Park. SkyAvenue and First World Plaza are also within 5 minutes.

Reviews

6.4
Rating 10 - Excellent. 140 out of 1000 reviews" "
" "10 - Excellent 14%
Rating 8 - Good. 312 out of 1000 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 273 out of 1000 reviews" "
" "6 - Okay 27%
Rating 4 - Poor. 151 out of 1000 reviews" "
" "4 - Poor 15%
Rating 2 - Terrible. 124 out of 1000 reviews" "
" "2 - Terrible 12%

6.6/10

Cleanliness

6.4/10

Staff & service

6.1/10

Amenities

6.2/10

Property conditions & facilities

5.7/10

Eco-friendliness

Reviews

10/10 Excellent

aiwei

Stayed 2 nights in Apr 2023

10/10 Excellent

Kel Vin

Travelled with family
Liked: Staff & service, amenities
Should improve or check in SOPs
Stayed 1 night in Mar 2023

2/10 Terrible

WeiKuen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in takes more than 1 hours and our request for a queen bed and Mountain View was not accepted. No toilet amenities available and the room looks dirty
Stayed 1 night in Apr 2023

10/10 Excellent

Peisee

Stayed 2 nights in Mar 2023

4/10 Poor

Deborah

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
location is good
Stayed 2 nights in Mar 2023

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient, dirty, floor contain left over bread when check in. Dusty floor, toilet water flush spoilt.
Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Under average hotel
Poor/choatic check-in system, thin pillows,entire level under renovation,wet painted. Was given tower 3, very long walk to action areas.
Stayed 2 nights in Mar 2023

6/10 Okay

Albert

Liked: Staff & service
Nothing to shout about, very basic room. Tiny TV. Everything is old
Stayed 3 nights in Feb 2023

8/10 Good

Nurul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to themepark
Stayed 1 night in Feb 2023

8/10 Good

Wai leong

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

General hotel information

Hotel location
Genting Highlands
Star rating
3 star property
Nearest airport
Subang (SZB-Sultan Abdul Aziz Shah)
Nearby landmarks
Arena of Stars, Skytropolis Indoor Theme Park, SkyAvenue