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Guest reviews

1,436 reviews
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

Restaurant
Gym
Breakfast Available
Business Services
Parking Available
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationGenting Highlands Theme Park1 min walk
Popular LocationArena of Stars1 min walk
Popular LocationSkyAvenue2 min walk
AirportSubang (SZB-Sultan Abdul Aziz Shah)102 min drive

Choose dates to view prices

  • Superior deluxe

    Room amenities

    • 33 sq m
    • Sleeps 2
    More detailsSuperior deluxe
  • Deluxe Room

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Y5 Deluxe Room

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsY5 Deluxe Room
  • Triple Room

    3.8/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 3
    More detailsTriple Room
  • Standard Room

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsStandard Room
  • World Club Room

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsWorld Club Room
  • Y5 Triple Room

    Room amenities

    • 19 sq m
    • Sleeps 3
    More detailsY5 Triple Room

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - First World Hotel is connected to a shopping centre. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Genting Highlands travel guide
View in a map
Popular Location

What's nearby

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Chin Swee Cave Temple - 31 min drive

Getting around

  • Kuala Lumpur Gombak Station - 48 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 98 min drive

Restaurants

  • Where to eat
  • The Food Factory – Buffet restaurant offering international cuisine. Serves breakfast daily.

About this property

Resorts World Genting - First World Hotel

Genting Highlands hotel connected to the convention centre, within walking distance of Genting Highlands Theme Park
This smoke-free hotel features 2 restaurants, a fitness centre and a coffee shop/café. Other amenities include a snack bar/deli, coffee/tea in a common area and massage/treatment rooms. All 6083 rooms offer TVs with cable channels, plus showers and free toiletries.
Resorts World Genting - First World Hotel offers 6083 forms of accommodation with free toiletries. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet

Parking and public transport

  • Self parking: MYR 18 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: MYR 35.00 for adults and MYR 17.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre

Outdoors

  • Garden

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Shared fridge
  • Smoke-free property

Room amenities

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 35.00 for adults and MYR 17.00 for children (approximately)
  • Self-parking fee: MYR 18 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

First World Hotel Genting Highlands
Resorts World Genting - First World Hotel Hotel
First World Genting Highlands
Hotel First World
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World
Resorts World Genting - First World Hotel Genting Highlands

Frequently asked questions

Is Resorts World Genting - First World Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Resorts World Genting - First World Hotel?
As of 29 Sep 2020, prices found for a 1-night stay for 2 adults at Resorts World Genting - First World Hotel on 29 Oct 2020 start from RM178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Resorts World Genting - First World Hotel?
Self-parking is available for MYR 18 per day.
What time is check-in at Resorts World Genting - First World Hotel?
Check-in begins at 3 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Resorts World Genting - First World Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Resorts World Genting - First World Hotel located?
Situated in the entertainment district, this spa hotel is steps away from Arena of Stars and Genting Highlands Theme Park. Skytropolis Indoor Theme Park and SkyAvenue are also within 5 minutes.
3.3
1,436 reviews
5 - Excellent
197
4 - Good
456
3 - Okay
430
2 - Poor
223
1 - Terrible
130

3.4/5

Cleanliness

3.2/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Property conditions & facilities
Cramped room (28861) and thinnest bath towels ever seen. Windows did not fully close with gaps evident. Left after one night and stayed elsewhere. One star at best. Did not have Hotel confirmation which delayed our check in.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service
Hotel very nice but a bit small.location good but not many of halal food ..the price at halal food court very expensive.
Stayed 1 night in Aug 2020

5/5 Excellent

Stayed 1 night in Jan 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cold place
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness
Convenient, nice, location. Suitable for famiky stay
Stayed 1 night in Mar 2020

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