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Resorts World Genting - First World Hotel

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Superior deluxe | Room
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Overview of Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel

3.0 star property

Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
  • Laundry
Map
Genting Highlands Resort, Genting Highlands, Pahang, 69000

Explore the area

  • Popular LocationArena of Stars1 min walk
  • Popular LocationSkyAvenue1 min walk
  • Popular LocationChin Swee Cave Temple7 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)71 min drive

Room options

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - First World Hotel is connected to a shopping centre. Genting Highlands Theme Park and Skytropolis Indoor Theme Park are local attractions and those in the mood for shopping can visit SkyAvenue and Genting Highlands Premium Outlets. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Arena of Stars - 1 min walk
  • SkyAvenue - 1 min walk
  • Chin Swee Cave Temple - 7 min drive
  • Genting Highlands Premium Outlets - 15 min drive
  • Genting Skyway - 19 min drive

Getting around

  • Batang Kali Station - 47 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive

About this property

Resorts World Genting - First World Hotel

3-star hotel connected to the convention centre
Take advantage of a corner/local shop, shopping on site and a coffee shop/cafe at Resorts World Genting - First World Hotel. Treat yourself to spa services, such as a body treatment, a facial or a manicure/pedicure. Enjoy international cuisine and more at the two on-site restaurants. A hair salon, dry cleaning/laundry services and a fitness centre are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
  • A water dispenser, concierge services and coffee/tea in the lobby
  • A reception hall, massage treatment rooms and a front desk safe
  • Guest reviews speak highly of the location
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet

Parking and public transport

  • Self parking on site (MYR 18 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: MYR 35.00 for adults and MYR 17.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • The Food Factory

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • Business centre

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Shared fridge
  • Smoke-free property

Room amenities

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More properties to consider

See similar properties

Policies

Check-in

65% of travellers were happy with check-in
Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 35.00 for adults and MYR 17.00 for children (approximately)
  • Self-parking fee: MYR 18 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Frequently asked questions

Is Resorts World Genting - First World Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 10 Oct 2022 start from RM 104.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Resorts World Genting - First World Hotel?

Self-parking is available for MYR 18 per day.

What time is check-in at Resorts World Genting - First World Hotel?

Check-in begins at 3 PM. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Resorts World Genting - First World Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Resorts World Genting - First World Hotel located?

Situated in the entertainment district, this spa hotel is steps away from Genting Highlands Theme Park, Skytropolis Indoor Theme Park and Arena of Stars. SkyAvenue and Chin Swee Cave Temple are also within 3 miles (5 km).

Overall score and ratings

3.2
Rating 5 - Excellent. 139 out of 1000 reviews
5 - Excellent 14%
Rating 4 - Good. 314 out of 1000 reviews
4 - Good 31%
Rating 3 - Okay. 285 out of 1000 reviews
3 - Okay 29%
Rating 2 - Poor. 149 out of 1000 reviews
2 - Poor 15%
Rating 1 - Terrible. 113 out of 1000 reviews
1 - Terrible 11%

3.3/5

Cleanliness

3.3/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

2.7/5

Eco-friendliness

4/5 Good

cheng hwee
Travelled with group
Liked: Amenities
Cool weather 17 to 20 degrees C , good food. Good shopping. Great casinos.
Stayed 3 nights in Sep 2022

2/5 Poor

Theresa
Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room that we stayed is very dirty. The curtain, bathroom and wall is very dirty. Not a chair or a table inside the room. So inconvenient.
Stayed 3 nights in Aug 2022

3/5 Okay

Kim tim
Travelled with partner
Disliked: Staff & service
Check in take longer time. However, check out is very fast and convenient
Stayed 2 nights in Aug 2022

1/5 Terrible

Belinda
Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Room unmaintained. Door was squeaky. Shower head rusty. Curtains dusty. Room had a weird smell.
Stayed 2 nights in Jul 2022

2/5 Poor

Tian yi
Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2022

1/5 Terrible

chan
Stayed 1 night in Jun 2022

1/5 Terrible

Jolene
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The First world Hotel sold to us 4 rooms and 4 nights located at Tower 3, but the 2 rooms(21871 & 21872) just opposite the hotel housekeeping warehouses room, very noisy when the housekeeper opens and close the door, I am wondering how could the staff doesn't train the professional way to low down the door voice when open and closed the door, that really can't sleeps well. And the other room that hotel sold (21973) was horrible, very dirty, even can see got hair at the bedsheets. The hair dryers, washing sink all was broken, the curtain was almost fall down, it was really damage conditions for the room, The hotel should not sell this broken room to customer. We are very disappointing for the staying periods for 4 nights, the room cleaning not really maintained, the 2nd days they no even refill the toilets paper. And for 3 pax, the room really bit of small, the room toilets door even can't open full, only can pull 1/3, if we too fat really hard to get in to the toilet. It was vey bad experience for 4 nights stayed at this hotel.
Stayed 4 nights in Jun 2022

4/5 Good

Loo
Stayed 2 nights in Jun 2022

4/5 Good

Kelvin
Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2022

3/5 Okay

Brandon
Travelled with family
Liked: Cleanliness, property conditions & facilities
Wifi speed slow. No good options for breakfast. Lifts take too long to reach my floor. Overall still an ok stay considering the price.
Stayed 3 nights in May 2022

General hotel information

Hotel locationGenting Highlands
Star rating3 star property
Nearest airportSubang (SZB-Sultan Abdul Aziz Shah)
Nearby landmarksArena of Stars, Skytropolis Indoor Theme Park, SkyAvenue