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Resorts World Genting - First World Hotel

Photo gallery for Resorts World Genting - First World Hotel

Property grounds
Superior deluxe
Superior deluxe
World Club Room
Y5 Deluxe Room

Overview of Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel

3-star property

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
  • Laundry
Map
Genting Highlands Resort, Genting Highlands, Pahang, 69000

Explore the area

  • Popular LocationArena of Stars1 min walk
  • Popular LocationFirst World Plaza4 min walk
  • Popular LocationSkytropolis Indoor Theme Park5 min walk
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)71 min drive

Room options

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - First World Hotel is connected to a shopping centre. Genting SkyWorlds Theme Park and Snow World are local attractions and those in the mood for shopping can visit SkyAvenue and First World Plaza. Skytropolis Indoor Theme Park and Sky Venture Wind Tunnel are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Arena of Stars - 1 min walk
  • SkyAvenue - 1 min walk
  • First World Plaza - 4 min walk
  • Snow World - 5 min walk
  • Skytropolis Indoor Theme Park - 5 min walk

Getting around

  • Kuala Lumpur Gombak Station - 48 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive

Restaurants

  • The Olive - 3 min walk
  • Dragon-I - 4 min walk
  • Coffee Terrace - 4 min walk
  • Kobe Gyu Takumi - 4 min walk
  • Good Friends - 5 min walk

About this property

Resorts World Genting - First World Hotel

3-star hotel connected to the convention centre
Located close to Genting SkyWorlds Theme Park, Resorts World Genting - First World Hotel provides a corner/local shop, shopping on site and a cafe. Treat yourself to spa services, such as a manicure/pedicure, a massage or a body treatment. Enjoy international cuisine and more at the two on-site restaurants. A hair salon, dry cleaning/laundry services and a gym are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • A water dispenser, concierge services and ATM/banking services
  • A porter/bellboy, a 24-hour front desk and coffee/tea in the lobby
  • Guest reviews speak highly of the location
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet

Parking and public transport

  • Self parking on site (MYR 18 per day)

Food and drink

  • Buffet breakfast available for a fee daily: MYR 35.00 for adults and MYR 17.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • The Food Factory

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • Business centre

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Shared fridge
  • Smoke-free property

Room amenities

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 35.00 for adults and MYR 17.00 for children (approximately)
  • Self-parking fee: MYR 18 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Frequently asked questions

Is Resorts World Genting - First World Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at on 2 Feb 2023 start from RM 104.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Resorts World Genting - First World Hotel?

Self-parking is available for MYR 18 per day.

What time is check-in at Resorts World Genting - First World Hotel?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Resorts World Genting - First World Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Resorts World Genting - First World Hotel located?

Situated in the entertainment district, this spa hotel is steps away from Arena of Stars and Genting SkyWorlds Theme Park. SkyAvenue and First World Plaza are also within 5 minutes.

Reviews

6.4
Rating 10 - Excellent. 138 out of 1008 reviews" "
" "10 - Excellent 14%
Rating 8 - Good. 316 out of 1008 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 281 out of 1008 reviews" "
" "6 - Okay 28%
Rating 4 - Poor. 149 out of 1008 reviews" "
" "4 - Poor 15%
Rating 2 - Terrible. 124 out of 1008 reviews" "
" "2 - Terrible 12%

6.6/10

Cleanliness

6.5/10

Staff & service

6.1/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

TAI KENG ALAN

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I dislike that some of the rooms were facing other rooms, window to window, it made the room very dim and felt like there is lack ofnprivacy. However we were able to change to a room on a higher floor with a view of the mountains upon requesting, which was great. However in the first room, the safe lock was not working, the whole room looked dirty too.
Stayed 3 nights in Dec 2022

2/10 Terrible

Nina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed there for two nights but to our amaze no housekeeping, fridge not working, no slippers, no toiletries replenishment. Very awful experience that we wanted to transfer hotel the first step set foot on our room. Don't stay here!
Stayed 2 nights in Nov 2022

4/10 Poor

Adrian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No house keeping , poor condition, room sink choke, fridge & safe not working,
Stayed 3 nights in Nov 2022

2/10 Terrible

MUSLEH, firdous

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel in the entire world, we had to stand & wait for 2 hours just to check in, at least 100 people standing on line including seniors & kids with only 2 receptionist !!
Stayed 1 night in Nov 2022

2/10 Terrible

Logespary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested queen bed when make booking,when go to hotel to check in staff say no queen bed available, i have made full payment prior to my booking 2days earlier then my booking date only to find tat my room was not available! And they just give 2 single bed without any explanation. The room not cleaned at all ,discusting! Will never ever going to book tis place anymore
Stayed 1 night in Nov 2022

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service
The fan seemed to bw falling off the celling

10/10 Excellent

Mohd Nobli

Travelled with family and small children
Liked: Staff & service
So far so good..
Stayed 1 night in Nov 2022

2/10 Terrible

KELVIN

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Last time staying in this hotel
Stayed 2 nights in Oct 2022

2/10 Terrible

Lim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst Genting Hotel
Genting Hotel cleaness is very terrible, very dirty toilet & floor, looks like the cleaner skipped the work. Pls don't stay this hotel.
Stayed 1 night in Oct 2022

8/10 Good

Lynette

Stayed 3 nights in Sep 2022

General hotel information

Hotel locationGenting Highlands
Star rating3 star property
Nearest airportSubang (SZB-Sultan Abdul Aziz Shah)
Nearby landmarksArena of Stars, Skytropolis Indoor Theme Park, SkyAvenue