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Resorts World Genting - Resort Hotel

Photo gallery for Resorts World Genting - Resort Hotel

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Shower, free toiletries, hair dryer, slippers

Overview of Resorts World Genting - Resort Hotel

Resorts World Genting - Resort Hotel

3.0 star property

3.8/5 Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Parking available
  • Bar
  • Laundry
Map
Genting Highlands, Genting Highlands, Pahang, 69000

Explore the area

  • Popular LocationGenting Highlands Theme Park2 min walk
  • Popular LocationSkytropolis Indoor Theme Park2 min walk
  • Popular LocationSkyAvenue2 min walk
  • AirportGenting (GTB-Genting Heliport)17 min drive

Room options

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Resort Hotel is connected to a shopping centre. Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Genting Highlands Theme Park and Snow World.
Visit our Genting Highlands travel guideOpens in a new window
Map

What's nearby

  • Arena of Stars - 2 min walk
  • Genting Highlands Theme Park - 2 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Snow World - 6 min walk

Getting around

  • Batang Kali Station - 40 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive

About this property

Resorts World Genting - Resort Hotel

3-star hotel connected to a shopping centre
Genting Highlands Theme Park is located near Resorts World Genting - Resort Hotel, which provides a garden, dry cleaning/laundry services and a bar. Free WiFi in public areas is available to all guests, along with a business centre and a restaurant.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a 24-hour front desk and tour/ticket information
  • Concierge services, luggage storage and a front desk safe
  • Guest reviews speak well of the proximity to shopping
Room features
All 835 rooms include amenities, such as safes, WiFi and free bottled water.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Free tea bags/instant coffee, ceiling fans and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

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Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Resort Hotel Genting Highlands
Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel
Resorts World Genting Genting Highlands
Resorts World Genting
Resorts World Genting Resort
Resorts World Genting Resort Hotel
Resorts World Genting - Resort Hotel Hotel
Resorts World Genting - Resort Hotel Genting Highlands
Resorts World Genting - Resort Hotel Hotel Genting Highlands

Frequently asked questions

Is Resorts World Genting - Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at on 1 Dec 2022 start from RM 654.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Resorts World Genting - Resort Hotel?

Self-parking is available for a fee.

What time is check-in at Resorts World Genting - Resort Hotel?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Resorts World Genting - Resort Hotel?

Checkout is at noon.

Where is Resorts World Genting - Resort Hotel located?

Situated in the entertainment district, this hotel is steps away from Arena of Stars and Genting Highlands Theme Park. Skytropolis Indoor Theme Park and SkyAvenue are also within 5 minutes.

Resorts World Genting - Resort Hotel Reviews

Resorts World Genting - Resort Hotel Reviews

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 48 out of 227 reviews" "
" "5 - Excellent 21%
Rating 4 - Good. 106 out of 227 reviews" "
" "4 - Good 47%
Rating 3 - Okay. 47 out of 227 reviews" "
" "3 - Okay 21%
Rating 2 - Poor. 21 out of 227 reviews" "
" "2 - Poor 9%
Rating 1 - Terrible. 5 out of 227 reviews" "
" "1 - Terrible 2%

3.9/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

WEI RE
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great. Too noisy no sounds proofing

4/5 Good

Verified traveller
Stayed 2 nights in Mar 2020

4/5 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad check-in experience
The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
Stayed 2 nights in Mar 2020

4/5 Good

Rebecca
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Verified traveller
Stayed 2 nights in Dec 2019

2/5 Poor

TWTYK
Travelled with partner
Liked: Amenities
Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
Stayed 1 night in Dec 2019

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/5 Poor

Jen
Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very basic room, tv limited Channels (no suitable kids channel), no wifi provided. Situated next to stars avenue so music was blasting non stop in the afternoon and in the evening till 11pm. I can’t believe we paid $600plus RM for this. Carpark was $21rm and not included as well. Got our room at 2pm and later they call us to inform early check in applied and I need to pay. It was $5rm and the staff paid it in the end since it was his mistake but I felt it was overall poor hotel management and actually management should have waived instead of making staff pay. The only plus point is that it is linked to carpark and shopping mall. Will avoid staying again
Stayed 1 night in Nov 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/5 Good

Verified traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Absence of signage and info counter
When we got out of Awana cable car station, there was no signage at all to give directions to the Hotel, nor information counter to provide assistance. The visitors had to manage by themselves alone.Very frustrated...
Stayed 1 night in Nov 2019