Hotel CitizenM Hotels di Kuala Lumpur

"Staff were friendly and helpful. Great value for money."

"Very good 💯"

"Nice and comfortable "

"Great hotel with great location "

"Perfect place to stay, very convenient and very cosy, friendly staff"

"The hotel is new and clean, the room is big, and the reception staff were friendly and helpful during check-in. A good place to stay if you’re in KL for business."

"Lifts are very slow. I have waited more than 20 mins for a lift to come on my floor. This is embarrassingly slow. The first time I experienced this in my hotel stays in the world. Pool side was full and also had to take food on the floor like a beggar while paying for a hotel. "

"Plenty of food at door steps. Now they have shuttle for work and shopping. "

"1. Loved the room & the view 2. I had requested a smoking room in my reservations & even sent a message to remind. I received an email back saying allocation is based on availability. But during check-in I was informed that the whole hotel is non-smoking. Would be good if I was informed of this prior so I can manage expectations. "