Hotel Mesra Haiwan Kesayangan di Kuala Lumpur

"My real rating is 3.5. Here's why. Rooms - rooms are spacious, great cold a/c, clean and beds were very comfy - I slept well. Facilities are good. Hang out spot, laundry, etc. Service - hit or miss. There were a few male employees that were really nice, but the female staff were cold and not very helpful. The staff that checked me out was nice and let me store my luggage for a few hours in the lockers after check out. Breakfast was pretty bad. A breakfast box they heat up in the microwave,...