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Reviews of Arte Plus by Easy Suites

3 out of 5
Arte Plus by Easy Suites
No.3, Lorong Ampang 1, Kampung Berembang, Ampang

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.4/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Shudong, New York

Travelled with family
Disliked: Amenities
It's not a hotel, but an apartment! Don't know why it was listed as a hotel. There is no reception, no service, no answer to the call. We were not able to check in just because our flight was at night. Almost had to stay on the street overnight with kids. Scary! Thanks to the friendly guards of the building we were able to find a local hotel nearby. This place is far from city center, very inconvenient. Better find a hotel near KL Sentral
Stayed 3 nights in Jun 2022

10/10 Excellent

Siti sophia adriana

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

marshitah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2 rooms stay
Reception by Nepalese guards to register entry only and no other advice to appartment. Need to check whatsapp for key and details if not found in email so need to have internet otherwise get stuck without key and nobody around to help. Telephone contacts given are robotic except host who does not answer until late evening on day of checkin. Finally, after 6pm, got return call and instruction from host to locate mailbox & password in whatsapp. Parking by unit no and lift entry by scanner. Place is clean and spacious, 2 rooms appt. Day of checkout, went out for breakfast and returned 10.00am but door access code was deactivated and need to call host. Luckily got immediate response otherwise get lockout again. Key put back mailbox and locked. Generally, good stay.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This was an Expedia downgrade rather than an upgrade from our original double booked 'apparently ' apartment. Our original apartment had a washing machine which this one didn't so it was disappointing that we were unable to wash any clothes for the whole week. Any requests that we made for a bucket to handwash clothes or refuse bags for rubbish took too long to receive. We received these items two days before check out. On arrival there was no frying pan for cooking so overall disappointed.
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean studio. Cumbersome check-in when last minute
The apartment was clean, bed comfy. No mineral water though, and there is no shop there. It was a bit of an cumbersome checkin process with self checkin.. especially as i booked in last minute and didnt realise that was the case. If booked well in advance (at least a day maybe) then I guess it's ok as the information in how to check in start coming later. And how to get to apartment was a bit confusing as it is a multi tower residential building where few different elevators must be used to get into right apartment. I assume if you stay there multiple days, then one understands the optimal route. Amenities seem decent, but I had not time to test them.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Poor service by apartment owner and management
Room is OK but very poor instruction & guide from apartment owner and management as there are too many lift, no instruction / guide to take which lift to own room and no proper inform / label on temporary parking lot, resulting many cars being clamp.
Stayed 3 nights in Dec 2019

8/10 Good

Kevin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2019

10/10 Excellent

tzu pey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean 99%
very clean & comfortable
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a personal lift directly to the room and the security car park can reach out to the personal lift too, security is tight and we feel safe. The room is very clean.
Stayed 1 night in Sep 2019

6/10 Okay

KOH

Liked: Room comfort
lift problem.... too many lift...
very bad lift management
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hospitality and very nice staff.. All the things we need is provided.. Thank you so much.. definitely will come again..
Stayed 1 night in Jul 2019

8/10 Good

Yap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New building. Not convivence for those without private car.
Stayed 2 nights in Jun 2019

10/10 Excellent

Tyng Woi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and value for money
The hoteliers is very friendly and helpful Very good service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than expectation
Stayed 1 night in May 2019

8/10 Good

shyuejie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellant good services
Stayed 1 night in Jun 2019