Hotels in Kona Palisades, Kailua-Kona

"This hotel is quaint and conveniently located. The staff is very friendly and helpful. We stayed on the bottom floor off of the pool and other members of our family stayed on an upper floor. The hallway our room was off of was musty smelling and a bit dingy. Our room was cute but smelled like mildew. The upper floor that our family was on did not have the same mildew smell to it. This would be important for people who are sensitive to mold/mildew to know ahead of time. Otherwise, we have no complaints. It is a great location!"

"The property was very spacious, very clean and had good parking."

"We were not told when booking that the hotel was under renovation, so in the tower we stayed in we walked over cardboard,plywood and duct tape. We were not offered a different room because of all the construction, maintenance golf carts, and workers were very visible at all times. The room smelled musty, when we told the front desk they did send housekeeping up to spray, and make the room smell better. The bed was uncomfortable, low to the ground, and lumpy. The carpet was old in the rooms and noticed my feet were dirty looking after walking on it. If you are going to renovate it would seem you would close down that area so not to have such negative look and atmosphere. The restaurant was very expensive, $75 for breakfast without alcohol was a bit pricy. We were very disappointed in the hotel."

"Minimal food options here. But they are remodeling one of the restaurants- maybe check before you commit if that is important to you"

"I'd have rather stayed at the Seaside Hotel. This place made me wait for almost an hour to get to my room, because their tram is so infrequent. I wanted to have breakfast, and all I got was a measly voucher at a cafe. Had to eat outside in one of few tables. Paid another $48 for parking. Would have saved over $200 and had a better experience at the Seaside Hotel."

"good"

"Decent place to stay with breakfast included."

"Beyond lovely! A spectacular resort."

"Was terrible communication tried to get ahold of them to switch my reservation to correct island. No one got back to me. They still charged me for the stay. Terrible customer service. Would not recommend outrigger. Sheraton on Kauai was way better. Cleaner, amenities were nice. Would highly suggest the Sheraton over any outrigger. They put a bad taste in my mouth will never reserve with them again couldn’t even assist me in switching a reservation to one of their other properties. As well the property on Kauai had flood damage. My room smelled like mold and mildew. The floor was soaked. Terrible experience. "